Review Insights · Google Play
LinkedIn Sales Navigator
LinkedIn · 10,567 ratings · ★ 4.3
4.3
★★★★★
10,567 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"linkedin"
8 negative reviews mention this · 20% of all complaints
★★★★★ "app does not let me to autentificate with Linkedin so i cannot use it :(((" - viorel cun
2
"work"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Sudden disconnection - everything was working fine and suddenly the app is not syncing with LinkedIn anymore!" - Sashi
3
"subscription"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Hello, Please cancel my subscription and refund my money, I didn't do that subscription and I don't need it, I woke up surprised by taking of my money that you did from from Google app and when I requested a refund they are telling me that …" - ayman mohamed
4
"navigator"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Horrible It's unbelievable that such an expensive service as sales navigator comes with app that's good-for-nothing Can't copy text, filters don't work, saved searches don't work, lists reset states after checking details. Absolutely horrib…" - Michał Guśpiel
5
"sales"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Horrible It's unbelievable that such an expensive service as sales navigator comes with app that's good-for-nothing Can't copy text, filters don't work, saved searches don't work, lists reset states after checking details. Absolutely horrib…" - Michał Guśpiel
6
"sales navigator"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Horrible It's unbelievable that such an expensive service as sales navigator comes with app that's good-for-nothing Can't copy text, filters don't work, saved searches don't work, lists reset states after checking details. Absolutely horrib…" - Michał Guśpiel
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible UI and utterly useless in most cases.
they want too much for such app
app does not let me to autentificate with Linkedin so i cannot use it :(((
Sudden disconnection - everything was working fine and suddenly the app is not syncing with LinkedIn anymore!
Horrible It's unbelievable that such an expensive service as sales navigator comes with app that's good-for-nothing Can't copy text, filters don't work, saved searches don't work, lists reset states after checking details. Absolutely horrible
After logging in it doesn't do anything. No seamless connection to LinkedIn app.
the 2 step verification doesn't work. highly frustrating and a waste of time
you can't continue scrolling the leads list from the place where you stopped after adding one in the list
This app is of no use to me. i stumbled on the free trial via LinkedIn and was charged #98000 when my 3month free trial will end in January. i have to download it to drop a review.Can I get a refund, i don't mind been charged for a month and get my balance can't waste my hard earned money on a app that's of no value to me.
it's pretty bad, and im almost positive they're using AI for these reviews because they look fake. lists are awful, I connect with someone from my list, they dissappear, then reappear, then cycle that 10 times, taking people off randomly and adding them back. Dont know why they can't fix.
Does not work. At all. Useless.
Setting up the two-factor authentication has been a painful, time-wasting process. On Android I’ve had to keep typing my password again and again just to set it up properly. Honestly, the second I find an alternative, I’m switching in a heartbeat-it’s a no-brainer.
What?! You messed it up with your update! It was just fine before. You two factor authentication doesn't work as intended and now I can't even get in!
the security check takes so long to load
I have been trying to reach people on the plataform but won't stop getting this message after trying to verify my account. I would appreciate it a lot if you could fix this cause apparently there is nothing I can do.
basically unusable
system loading problem
no response quickly
Scam
don't instal does not work
Hello, Please cancel my subscription and refund my money, I didn't do that subscription and I don't need it, I woke up surprised by taking of my money that you did from from Google app and when I requested a refund they are telling me that they don't support my case and I should complain to the developer, I am really felling bad because it's a big amount of money for me which I forced to pay without any use or benefits for me.
Hello, I was recently charged ₦98,039.99 on July 4, 2025 for a LinkedIn Sales Navigator Core Monthly subscription. I did not realize this was an active subscription, and I had no intention of continuing it or using the subscription services. And the subscription was m ade without my consent. I have already canceled the subscription through my Google Play account to prevent future charges. Since I did not use the service this month and was unaware of the renewal, I am kindly requesting
This did not work for me. I reached out for a refund, but the support team declined. Overall, a disappointing experience.
0 don't waste your time is it's a waste of time it's not going to let you even log in it's going to keep once you click to keep logging is going to keep clocking you out clocking you out and it's not going to work
there's something wrong with the 2 steps verification.. it's not sending code..
complicated, not use friendly, U LOOSE ALL UR PROGRESS AND CHATS, when ur subscription end, wont even restore if u buy sales navigator again. START FROM ZERO. and TOOOO EXPENSIVE for a consistent subscription. search filters are not advanced.
I would like to subscribe to LinkedIn Sales Navigator but I'm being punished due to my IP address. I must pay USD 139.99 per month where everyone else only pay USD 99.99!
التجربة كانت ناجحة فيها مفتاح الأمان
always stopping after sending a few messages
This is ridiculous!! As I install the App it automatically opens a subscription page where I have to agree to pay R1,299 monthly, which I don't want and do not require the Premium version. Please can you adjust this so we can go directly to our page - many of us are unemployed and cannot afford additional costs.
Bad UI, poor value for the money. Everything takes too many clicks and steps, especially making lists. When you add a contact to a filtered list and then try to go back to the list, you start all over at the top. Basic testing should have caught this. So half baked.
Why do I need verification to use this service when you won't even allow me to verify? What kind of frustrating nonsense is This!
Tried to send a message (nothing to do with sales) on LinkedIn and got forced into a sales navigator subscription which is no use to me because I don't do sales. The app was of no use either because it wouldn't even start. Just sat there and spun it's wheels. One star because someone made an effort.
Annoying "suggested lead" notifications that I keep turning off but they continue to show
An insanely bad value - but where are alternatives?
The ROI on message response is very low.
It has potential but very glitchy when clicking between LinkedIn main platform. also as I tend to work fast, it sometimes seems to trigger a flag and I get a message saying 'to much fast activity', check in again later - I get blocked from searching for a full day!
The UX is partially useless, better to use the web app with a smartphone. I really don't understand how you can offer such a mediocre app to your users paying very high subscription fees.
please update your app its frustrating that we are messaging clients and it keeps on starting again and again you are charging a good amount and you can't even operate a good app guys
I've been trying to pay for my subscription and it's been so difficult. and I have correspondences to follow up on. it's tiring.
There seems to be two versions of Navigator - this one that I've downloaded to my phone, and another that I can only reach via mobile web. This version is clunky and is missing features and functionality of the desktop version, notably the ability to view my Social Selling Index - there's no route in the menu to get to the SSI page. It's ok for very basic searching, but other than that I find i just wait to get to my laptop to use Navigator.
Sentiment summary
83%
Positive (4-5★)
4%
Neutral (3★)
14%
Negative (1-2★)