Review Insights · Google Play
Lively: Cycle Syncing, Period
Lively Cycle, LLC · 12,557 ratings · ★ 4.6
4.6
★★★★★
12,557 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
11 negative reviews mention this · 35% of all complaints
★★★★★ "Doesn't say it's a subscription service only until you've gone through all of your information. It's not free or free with limited content." - Layla W.
2
"through"
4 negative reviews mention this · 13% of all complaints
★★★★★ "is doesn't show me anything helpful. just keeps running me through the same thought screens over and over again" - Réa Mackenzie
3
"period"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I really liked this app at first. I like that it tells you what stage of your cycle you're in and gives advice on what to eat how to treat your body. However, my cycle has been very irregular being postpartum and other health issues. If you…" - Cori Mensen
4
"paying"
4 negative reviews mention this · 13% of all complaints
★★★★★ "never loads anymore.. not sure what happened but the app was working great and now it rarely works despite paying for the annual membership" - Jodi
5
"trial"
4 negative reviews mention this · 13% of all complaints
★★★★★ "You have to pay for it. It gives you a 7 day free trial then you have to start paying. Not nearly enough time in my opinion to know if I want to pay for it." - Chantelle Efird
6
"month"
4 negative reviews mention this · 13% of all complaints
★★★★★ "The concept behind the app has so much potential. I did pay for a year of premium, I've used it for 6 months. I will say that after a few months you will understand what helps you for each phase of your cycle and then... this particular app…" - MacKenzie Hood
7
"without"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I like it when it works. Except I can't use the widget on android I guess. However my subscription keeps turning off for over a month. So I don't get to use what I am paying for. Still in the process of receiving help from customer service.…" - Kelly P
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
ew, AI. this app worked alright but switching to see partner view was always a hassle. NOW! they've added an AI assistant. yet another app that is clueless on how much the general public absolutely HATES AI. this is my final straw, and my partner and I switching to another app.
have to pay to use it
Doesn't say it's a subscription service only until you've gone through all of your information. It's not free or free with limited content.
App is no different than others but wants to be paid 👎
never loads anymore.. not sure what happened but the app was working great and now it rarely works despite paying for the annual membership
You have to pay for it. It gives you a 7 day free trial then you have to start paying. Not nearly enough time in my opinion to know if I want to pay for it.
you habe to pay for use of this app
saw in a FB comment from the official page that it's free but it's not
Was great until the app kept desyncing my wife and I and I kept having to unregister and reregister partner sync. Even tho both my wife and I have registered accounts, I cant just simply log back in. I have to go thru the ENTIRE process like we are new to the app. Absolutely wortheless. At this point this app is a complete waste of time. If the devs fix it, let me know. Until then the one star sticks.
HORRENDOUS app. it gives you a free week then says it'll charge you 3 dlls a month. not bad right? nope charged me 27 dollars for a premium that I never asked for or agreed to. horrible. cancelled, don't even wanna use up the month I payed for with out my concent cuz I hate this app so much now. BTW other period trackers are 100% free. shame on you lively. shame on you.
I like it when it works. Except I can't use the widget on android I guess. However my subscription keeps turning off for over a month. So I don't get to use what I am paying for. Still in the process of receiving help from customer service. But it has been a week and a half now without hearing from them.
they no longer have a free version. they say they do but when you move through it, no the options are given
misleading: not free, only a free trial
I was charged $39.99 even though I have only ever used the free version. Make it make sense.
This app has potential, but to make us go through all these options and hit us with a bill for only 7 day trial is just dumb. I'll never understand why ppl do this. There's much better ways to make money from ppl using your app.
terrible customer support
can not use without a subscription
its not free app as advertised.
They expect you to pay monthly. Like our periods aren't stressful enough.
Randomly switched to paid model and took all of my period data away behind a pay wall!! edit: read response and reached out. App still takes me to a "free trial" page that uses my credit card info after 7 days. Not free.
All my data was lost due to an issue on their end and my account wasnt recovered. So the last two years of tracking data is gone. Super frustrating experience.
TERRIBLE APP!! DO NOT USE THIS!! All my information got wiped out after updating. Not reliable at all.
uninstalled and re installed app and it still insists i need an update despite an update not being available
I was thoroughly enjoyed this app until suddenly without warning without notification, everything was put behind a paywall. it was very misleading. I had this app for a very long time and all of a sudden I logged in later in the month and now I can't see anything. it's telling me to update but when I update nothing pops up so I'm just going to uninstall.
the app keeps saying it needs a glow up, i.e. download the update. The problem is the app is updated, it just keeps bringing me to that screen every time I open it, even after force quitting and clearing cache. I want to keep in touch with what is going on with my partner without having to uninstall, reinstall, and then get a new pairing code. This is just frustrating
I would love to back this up but I can't get past the sign in. I've deleted and reinstalled. it says it has updates when it doesn't. Terrible buggy app. wish I got to see anything further than the squiggly line.
never loads.
is doesn't show me anything helpful. just keeps running me through the same thought screens over and over again
I really liked this app at first. I like that it tells you what stage of your cycle you're in and gives advice on what to eat how to treat your body. However, my cycle has been very irregular being postpartum and other health issues. If your period goes longer then the app expected it to then it assumes you've stopped and won't let you log your period and its difficult to edit your period dates manually. It gives you the option to edit them but then doesnt actually log it and deletes some logs.
The concept behind the app has so much potential. I did pay for a year of premium, I've used it for 6 months. I will say that after a few months you will understand what helps you for each phase of your cycle and then... this particular app isn't necessary (especially at the price point). Also reviews saying its "not free" with replies from Dev's saying it is are misleading. They DO make it difficult to use the entirely free version and they know it. It will make it seem like you NEED to pay.
This app really is not worth paying for, especially since you have to pay for a full year and there isn’tan option for monthly payments. You can get all you need from the app within a month or two. Honestly, you can just Google what to eat during each phase and there are free period tracking apps so its not worth the money at all.
Sentiment summary
92%
Positive (4-5★)
5%
Neutral (3★)
3%
Negative (1-2★)