Review Insights · Google Play
LOBSTR Wallet: Buy XLM & XRP
LOBSTR Stellar Wallet · 22,577 ratings · ★ 4.6
4.6
★★★★★
22,577 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"wallet"
4 negative reviews mention this · 33% of all complaints
★★★★★ "you don't want to use this for your wallet because multisgnature sucks and you can't get rid of easily. POS" - Matthew Cox
2
"crypto"
4 negative reviews mention this · 33% of all complaints
★★★★★ "Very very bad wallet don't hold crypto in the wallet... I loser 1250 XLM in the wallet" - sarbast omar
3
"account"
3 negative reviews mention this · 25% of all complaints
★★★★★ "at first this was a great app, then I started having problems buying with moonpay. was told some BS about my account had been blocked, no explanation, no getting it removed. went thru lobstr help. they were able to get it unblocked one time…" - Kelly Compart
4
"access"
3 negative reviews mention this · 25% of all complaints
★★★★★ "They control access to Assets people desire but allow access to nefarious Assets with a program called Blockaid. The app functions well, but they are operated nefariously for themselves and control your wallet. The recent update to add xrpl…" - Roger Leblond
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
at first this was a great app, then I started having problems buying with moonpay. was told some BS about my account had been blocked, no explanation, no getting it removed. went thru lobstr help. they were able to get it unblocked one time, then it was blocked again. then I found out it was moonpay and to deal with them. I did to no avail. used another option for buying, worked 1 time then blocked, something, no explanation no anything but a wall,moonpay controls all options for buying, bad
Very very bad wallet don't hold crypto in the wallet... I loser 1250 XLM in the wallet
bad wallet loss all my crypto
قمت بتحميل المحفظة اول مرة عند تسجيل بعد كلمة المرور يقول لا يمكننا تحقق من تصرفاتك بسبب نشاط غير عادي هذا هراء للعلم هذا اول حساب اقوم به ولم يتفعل
They control access to Assets people desire but allow access to nefarious Assets with a program called Blockaid. The app functions well, but they are operated nefariously for themselves and control your wallet. The recent update to add xrpl has many bugs and haphazardly put together. There is no way to add additional assets to the xrpl wallets. I believe that you did this intentionally. Remove Blockaid now or correctly apply the program as it's intended to do. To stop nefarious crypto projects
Locked out my account, MANY times contacted support team via email as requested. NEVER get a reply back. You allow scammers to access our accounts. But don't allow the account owner to justify the problem.
Their needs to be a safe holding on those who duplicates other sites , which are scammers , need to do a better job to weed them out.
This app is a scam! I have lost every cent I've invested.Do not believe any of these reviews. Find a legit crypto site for investing.
won't ever let me sign in keeps saying wrong password
Locked out of account. Access requires 2FA, which is good, but I'm locked out of the account with no way to set the authentication. Account recovery doesn't work since it no longer accepts my phone number for recovery. stay away from this app.
good website
you don't want to use this for your wallet because multisgnature sucks and you can't get rid of easily. POS
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)