Review Insights · Google Play
Locket Widget
Locket Labs, Inc. · 371,272 ratings · ★ 4.6
4.6
★★★★★
371,272 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"friends"
4 negative reviews mention this · 17% of all complaints
★★★★★ "poor, can't see my friends photos" - James Cjay
2
"photos"
4 negative reviews mention this · 17% of all complaints
★★★★★ "poor, can't see my friends photos" - James Cjay
3
"doesn"
4 negative reviews mention this · 17% of all complaints
★★★★★ "this app is good but i personally didn't like this bcs it doesn't have any filters and nothing like that fun type of things like snapchat. its just click photo and send and doesn't even have enough space to type or write a short message and…" - Sumitra Debnath
4
"android"
4 negative reviews mention this · 17% of all complaints
★★★★★ "doesn't work on androids. very huge and visible differences on android and IOS. fix the app🤦🏾♀️" - Grace Ng'ang'a
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
poor, can't see my friends photos
I'm getting so mad. every username is taken. check and delete any accounts with no activity for the past 6 month's.
lagging
I tried it for 5 months to keep in touch with friends. It's really buggy. Often a batch of posts and messages come through only later in the day. Sometimes the photos I post are never uploaded when I check later in the day. I tried the premium version for two months and in the last 4 weeks the bugs got worse to the point where it's functionally useless for keeping in touch with close friends. One of the worst paid for premium apps I've ever had.
I took more than 70 photos but it doesn't give me my recap because I need more than 10 photos to make a video. make it make sense
doesn't work on androids. very huge and visible differences on android and IOS. fix the app🤦🏾♀️
Its not woking well
This app was great until it randomly asked me to log in after I'd already made an account. when I logged in, all of my pictures and friends were deleted. it's a shame cause I really liked this app :/
bugged, wont let me sign in
it doesn't accept my number
My girlfriend's locket randomly logged out and she couldn't log back in because her profile got deleted for some reason. Over a year of memories gone. Trash app that loves to destroy precious memories of loved ones, do NOT get!!! ZERO STARS!!!
low performance
I can't see other people's posts, instead all I see is a black screen when they upload their pictures. Mine as well. After uploading, I can't see my picture after.
it was the worst app I have used
nice
locket for android is incredibly nerf. worst UI, not intuitive to use at all, even after searching there are functions I couldn't find. freezes often
not able to download the app
Late response
this app is good but i personally didn't like this bcs it doesn't have any filters and nothing like that fun type of things like snapchat. its just click photo and send and doesn't even have enough space to type or write a short message and also not that proper functions.. I would recommend that this should be updated and add new features
you know,I really like this app but it sucks for androids. every update comes like four months late which is ridiculous,my month reviews NEVER work. they always say I need to post atleast 10 photos but I have a streak of 468 and I post atleast twice a day so it makes ZERO sense to me. the only reason it has two stars is cause its my only social media but still why is it so far behind apple? its stupid and makes no sense and it NEEDS to be fixed.
you could make more of it accessible to people who can't pay
it's so bad, i have to play moodet😌😌
very nice and lovely idea but the app on android is the worst experience I had since a long time. Unresponsive, buggy when it comes to keyboard typing, worst camera responsiveness, rollcall prerequisite is weird. I suggest the developers should use the app themselves and start improving it. for 2026, this is an unsuitable user experience. I hope it will get better!
I really like this app and it helps me stay connected with my friends, but the Android version is full of bugs. It feels like it has fewer features and worse performance compared to the iOS version. I constantly run into issues, and the lag can be very frustrating. I'm not sure if the Android team reads these reviews, but please put more effort into improving the Android experience. The bugs have become annoying enough that I felt compelled to leave a comment
Sentiment summary
92%
Positive (4-5★)
5%
Neutral (3★)
3%
Negative (1-2★)