Review Insights · Google Play
Loops By CDUB
The C-Dub Brand · 516 ratings · ★ 3.5
3.5
★★★★★
516 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"error"
14 negative reviews mention this · 27% of all complaints
★★★★★ "Error message audio engine" - Brian Jordan
2
"loops"
13 negative reviews mention this · 25% of all complaints
★★★★★ "this app doesn't give me the 5 free loops like it said in the video" - Henry Crossley
3
"audio"
10 negative reviews mention this · 20% of all complaints
★★★★★ "Error message audio engine" - Brian Jordan
4
"play"
9 negative reviews mention this · 18% of all complaints
★★★★★ "this app is bugged . after i paid the $19 dollars subscription fee the tracks that i saved get mixed up or when i try to activate them they play a different track . then the track stops while ur trying to look for or play another track . if…" - Perez Curry
5
"download"
8 negative reviews mention this · 16% of all complaints
★★★★★ "this app is bugged . after i paid the $19 dollars subscription fee the tracks that i saved get mixed up or when i try to activate them they play a different track . then the track stops while ur trying to look for or play another track . if…" - Perez Curry
6
"subscription"
7 negative reviews mention this · 14% of all complaints
★★★★★ "this app is bugged . after i paid the $19 dollars subscription fee the tracks that i saved get mixed up or when i try to activate them they play a different track . then the track stops while ur trying to look for or play another track . if…" - Perez Curry
7
"month"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Do not download this app! I have tried to unsubscribe from this app for 3 months now . The playstore will not give me the option to unsubscribe. I have emailed the app consistently, and they have yet to try and resolve the issue. If you sub…" - Jerecho Eady
8
"message"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Error message audio engine" - Brian Jordan
9
"engine"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Error message audio engine" - Brian Jordan
10
"give"
6 negative reviews mention this · 12% of all complaints
★★★★★ "this app doesn't give me the 5 free loops like it said in the video" - Henry Crossley
11
"paid"
6 negative reviews mention this · 12% of all complaints
★★★★★ "this app is bugged . after i paid the $19 dollars subscription fee the tracks that i saved get mixed up or when i try to activate them they play a different track . then the track stops while ur trying to look for or play another track . if…" - Perez Curry
12
"track"
6 negative reviews mention this · 12% of all complaints
★★★★★ "this app is bugged . after i paid the $19 dollars subscription fee the tracks that i saved get mixed up or when i try to activate them they play a different track . then the track stops while ur trying to look for or play another track . if…" - Perez Curry
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Free version is useless
My app is stuck before the service, I've restarted several times, and it's just stuck.
this app doesn't give me the 5 free loops like it said in the video
this app is bugged . after i paid the $19 dollars subscription fee the tracks that i saved get mixed up or when i try to activate them they play a different track . then the track stops while ur trying to look for or play another track . if i could give negative stars i would this is people's hard earned money being spent !!!! and when i try to hear a track before downloading it it never plays, just this dude that says " if its not the Cdub brand " which is highly anoying and a waste of time .
Pay for loops that I can't even download? No!!!. You keep just forcing me to watch videos.
Do not download this app! I have tried to unsubscribe from this app for 3 months now . The playstore will not give me the option to unsubscribe. I have emailed the app consistently, and they have yet to try and resolve the issue. If you subscribe to this app you will not be able to unsubscribe.
If I could give negative stars I would. Email support takes you round and round in circles. Never fixed the problem before the update and now it will not work on my android phone at all after the update. And hasn't worked on my android tablet in months. I'm paying 20.00 a month for something that doesn't work and can't seem to determine how to cancel it. This was top notch a couple years ago. Totally worthless now.
Error message audio engine
Very unstable
20 dollars a month for an app that wont work! Constantly sends error message about being unable to load audio engine!
App needs an update. I like it but sometimes an error loading audio pops up and then I can't play the loops.
I need a refund because I was a day late paying my subscription but once I paid it and I went to the Cdub app on my pad, it was asking me to subscribe again!
Please fix Error Audio Message what trying to play, keeps crashing sent reports to get fixed keep losing hundreds of songs renamed for secular. Now there's a new app XME THAT HAS BOTH gospel and secular so far so good
Not a bad apparently I thought it was a free app😅😅😅
Total bakwas
Error in loading audio enige whats happening i paid a lot money for monthly subscribtion for this app to be doing this. Please give my money back.
Terrible!! App freezes randomly! In the middle of the track skipping and when I click on what a wanna play some bs error message comes up. I pay my hard earned money to these clowns monthly to not get half of what the app has to offer
the app will not connect to internet
It stop working after i paid my perscription
Can't backup loops that's been downloaded, also everytime I try to use my loops it says Error loading audio engine!!!!!
Unable to download loops for a week. I've sent five emails to cdub and I haven't received any response back. No customer service 😕
Can't download or search loops all of a sudden. Previous downloaded loops are gone. Contacted support, they're not helping.
Renamed this app to CBUG. Bro all the tracks I downloaded is gone 😭
I opened the app but can't access the loops. Is there a tech problem?
What's with the f..ing talking???
App is buggy at the worst times. Also customer service was not very helpful when I realized after I switched phones that I had just paid for a month on Google play and there was absolutely NO way for me to access my service on Apple. I'm done.
Poor to be sincere, almost 95% of the loops are for purchase. Even if i decide to purchase them, I'm a Nigerian, the exchange rate at the moment, I will be spending almost 20000 naira per month. I'm not sure i can do that because I'm even a student and I feed myself. Try to do something about that so that everyone can benefit from this
Cdubs loops has really fell off. Sometimes the wrong loops is playing instead of the one I've downloaded. Also, you can't properly setup a playlist arranging what song you want in order. I would suggest everyone use xme loops. Xme loops are only $10 a month, and your able to acess all loops which is cheaper than cdubs.
Started out good. Now im getting an engine server message everytime I try to play a loop.
Immediately after I paid the 25 dollars for the subscription, I've been getting an error message. Starting to feel like this is a scam. I want my money back!!!!
App worked perfectly after my first week of subscription, thereafter it keeps sending a error message whenever I want to access my downloaded tracks or tracks on my playlist. This is so irritating!!!
When i download the track, it says error loading page!!!! Everytime!
the app did not work
Bad
This App Really gets on my last nerve. whenever my credit card dont go thru they take all the loops i bought and I have to by them every time i download the app. definitely not a happy customer.
App dose not load up
This app keep crashing every time I tried to download the track or it gets stuck on downloading. App need some major updating and upgrading to stop the crashing of the app which has happened numerous of times To me
I will change this rating after I get an answer. How can I change my subscription from Android to Apple?
I mean you can't even demo it before you purchase it? How do you expect someone to pay $20 of month, but only let them hear " if is isn't the CDUB BRAND". You can atleast make one available.
I use it on my iPad and now want to use it on my android phone, it's trying to make me get another subscription...not feeling that!
Not great. Need a solid app with some standard gospel beats for choir rehearsals. This alleged "improved" version ain't it. Beat 1 and 2 buttons used to be toggles. Not anymore. Goofy marketing.
The audio won't play I keep getting error messages this is really frustrating especially when I'm paying my money
Needs a major update. In the middle of live performance the track just cuts off. No sound or anything. This isn't a one time occurrence. It's happened a few times. It's a great app but need to fix the bugs.
All around amazing app and the variety is top tier. However, the audio engine consistently fails, forcing me to uninstall and reinstall the app again. Not sure what the issue is but it's a nuisance.
I am having many issues with app. It wont play giving audio error and will not load loops sometimes when searching for new ones. Tech support started out ok but now I here nothing and they keep billing me and I cant unsubscribe from app. Other than that this was an awesome app on and off stage.
Great app but paying $20 a month is steep. Allow users to pay a one set price instead of holding us to a subscription just for more revenue. Please remove this business model and allow a one time fee to use the app. Thank you
App does not work all of a sudden. I've had this for months whatever update you just did ruined this app
App was amazing. Decided to re-download it because I needed for an upcoming service but it is full of bugs now. The preview loop features is delayed and when searching for loops the results are buggy and play the wrong loop
It has engine error on every track, and won't work at all. I give it 2 stars because when it was working it was a nice app
I mean it works fine but there are no updates. Loops are old
+ 1 more in the clipboard copy
Sentiment summary
54%
Positive (4-5★)
13%
Neutral (3★)
32%
Negative (1-2★)