Review Insights · Google Play
Louis Vuitton
Louis Vuitton Malletier · 7,956 ratings · ★ 4.4
4.4
★★★★★
7,956 ratings
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Top complaints - extracted from 32 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"download"
4 negative reviews mention this · 13% of all complaints
★★★★★ "My app will not update. Useless to me now!!! Keeps asking to download and will not download and update." - Dan Johnson
2
"experience"
4 negative reviews mention this · 13% of all complaints
★★★★★ "fix tablet experience" - Stefan Mihailović
3
"country"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Why is INDIA not registered on the list of Country/region in the LV app?" - Vinit Chakane
📋 All 32 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
My app will not update. Useless to me now!!! Keeps asking to download and will not download and update.
Does not let me open app. continuously says to download the new app which has already been downloaded.
said I needed to download new version and now it doesn't work at all 😡
worst ever page wont even loaf after sign in
fix tablet experience
Bad experience
I'm unable to create an acct. It keeps kicking me back to the create an account page when I try to enter the verification code from my email. I've sent 2 emails to customer service and still haven't got a response. I'm trying to make an appt to get my LV bag repaired and cleaned!!
the connected device section keeps crashing the app. unable to add my watch
bakwas ha ambani be na kharide inke bag Or shoes na kharideo :( app kidney bechkar 1 bag aaega
App not opening.
it never works. i can only see the logo forever.
Won't open. Stuck at the LV emblem.
Not luxury. Just expensive. Purchased shoes and a bag that quickly developed issues. If you don't live near a store they require you submit a ticket for repair through the app. Simply received a reply saying "our items do not carry a lifetime guarantee, we invite you to come shop at one of your stores." What a scam. I'm even willing to pay for repairs but they opt to screw over customers instead. Never again.
opening problem 😌
This is one of the slowest apps, if it even loads at all.
This app will not update ever and it never opens or works I've uninstalled it and reinstalled it cleared cache nothing seems to fix this problem. Fix this ASAP!!! With all the technology today it should work with all I've tried to do already. Not happy
This app is trash, tf. It takes 2 hours to load, some buttons don't even work The website is better atp 🚮
Suddenly it just failed to load. Seeing only the LV logo, nothing more.
Not working
Useless App , Lacks Items Shown On Official Website
Badtameez amber Zadok ka app
It's not downloading
Is not God 🤨😖
Why is INDIA not registered on the list of Country/region in the LV app?
Can't see my country anywhere in the options ..
This app is cloned
In the section of country there is no option for India
I had a very bad experience with the after sales service. I bought a wallet and it has a defect in it and tried to exchange it although I have the bill, they said they will fix it and takes from 3 to 6 month and pay fees too. And I don't have a store in my country, should I book a flight and travel to bring it back after 6 months!!
Was forced to download the UPDATE and now none of My Orders are appearing and I can't retrieve anything in my cart. Suck off LV app developers
app kept crashing, couldnt even use it.
I frequently encounter error messages when using the Louis Vuitton app, which makes the experience frustrating. Even more disappointing is the quality of the merchandise. I purchased the Berri PM believing I was investing in a high-quality bag, yet it is already showing significant deterioration. This is extremely disheartening and not what I expected from Louis Vuitton.
Love it 🤩!
Sentiment summary
82%
Positive (4-5★)
5%
Neutral (3★)
12%
Negative (1-2★)