Review Insights · Google Play
Macadam, The Step Counter.
MacadamApp · 293,734 ratings · ★ 4.7
4.7
★★★★★
293,734 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"steps"
9 negative reviews mention this · 26% of all complaints
★★★★★ "Not worth it! There is a cap on daily steps and you spend more time watching ads than actually steps." - Rob Angel
2
"coins"
9 negative reviews mention this · 26% of all complaints
★★★★★ "O aplicație de toata jena. Trebuie sa faci foarte multe survey-uri ca să primești coins and crowns, si pierzi foarte mult timp. Cred ca pentru 90% dintre survey-uri (care durează și 20-30 de minute unul) nu primești nimic, deși le finalizez…" - Alina Todor
3
"been"
7 negative reviews mention this · 20% of all complaints
★★★★★ "couldn't sign up. tried 4 times and just keep been sent verification emails" - Chris Barrett
4
"months"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Meh. This app is way too needy. I should not lose a day's steps because I was busy til after midnight. Too much "Buy this/buy back your steps". Tried it for a few months. Needs an overhaul" - Mike Beveridge
5
"cash"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Was a fun app, but what's with the silly queue to cashout. ridiculous, waiting for the precise day and time to attempt a cashout...also 15 working days to receive a amazon voucher which could be 3 weeks wait..getting tired of this app now c…" - R J
6
"able"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Jackpot Express is working again, but for how long???? what about all the missed crowns????? unreliable, jackpot express fails to work when none have been played on a day; cone back tomorrow. impossible to retain silver with top 1% walker w…" - Andrew McGlashan
7
"points"
5 negative reviews mention this · 14% of all complaints
★★★★★ "The app used to be good and in itself still is but they have put a limit on payouts in the past few months that sell out in minutes and only become available once a week making it difficult to get a pay out particularly if you work! I curre…" - Jessica Taylor
8
"support"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Jackpot Express is working again, but for how long???? what about all the missed crowns????? unreliable, jackpot express fails to work when none have been played on a day; cone back tomorrow. impossible to retain silver with top 1% walker w…" - Andrew McGlashan
9
"today"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I wrote a 4 star review last year but have to lower it. I can't hate an app that genuinely pays you for walking and completing challenges. That part is still fun. But what I've noticed in 2026 is the app, making it harder to achieve lots of…" - Shaka
10
"reward"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Rewards from games are not added to the account. Installed and played Rise of Kingdoms and accomplished some of the missions but not a single point given !" - Ivaylo Yonitsov
11
"claim"
4 negative reviews mention this · 11% of all complaints
★★★★★ "currently at silver level. now trying to get my rewards, they say a specific time and date when slots to claim will be available, but as soon as the time comes out, slots are full. even when you try to talk to customer service in the app, t…" - Bubbles Brown
12
"customer"
4 negative reviews mention this · 11% of all complaints
★★★★★ "currently at silver level. now trying to get my rewards, they say a specific time and date when slots to claim will be available, but as soon as the time comes out, slots are full. even when you try to talk to customer service in the app, t…" - Bubbles Brown
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
kept on calling my mam at 3:33
Not worth it! There is a cap on daily steps and you spend more time watching ads than actually steps.
O aplicație de toata jena. Trebuie sa faci foarte multe survey-uri ca să primești coins and crowns, si pierzi foarte mult timp. Cred ca pentru 90% dintre survey-uri (care durează și 20-30 de minute unul) nu primești nimic, deși le finalizezi. Formele își iau datele de la tine, dar nu dau nimic în schimb!
Teljesen elrontották. A rulett fizetős lett. Méterben számolja a távolságot, teljesen oda kell menni az érméhez, ami sokszor fizikailag lehetetlen. Rengeteg reklámot kell nézni a játékban és a rulettben is. A játékokban nem jutsz tovább egy szintnél, addig is küzdelmes az egész, vagy lehetetlen érmét, koronát szerezni. Iszonyat nehéz lett gyűjteni. NEM ÉRI MEG. Más hasonló appok ezerszer jobbak. Heti steaket mar nem jutalmazza. A kifizetést lehetetlenné teszi, mindig későbbi időpontra rakja.
Recent update has made the coin collecting radius smaller, so it's now much harder (or impossible in some cases) to get coins. Really lost my motivation to play now.
no paypal
couldn't sign up. tried 4 times and just keep been sent verification emails
Rewards from games are not added to the account. Installed and played Rise of Kingdoms and accomplished some of the missions but not a single point given !
scam
They lowered the coins for each step goal marker and made it so you can't get coins for two different step goals. 2,500 steps was 25 coins, now it's 15 coins. 7,500 steps was 75 and now it's 65, etc. If you collect the coins from two step goals you would get both coin amounts. Now it only gives the amount for the highest goal reached. They also changed what you can cash out coins for. You used to be able to cash out 30,000 for a $15 gift card but now you have to be a "gold" member to get it
apps gone down hill, I made quiet a bit of money before the update but now you have to wait for a slot to be able to cash out which is always full. also its stopped giving coins out when you get near to cashing out. USED TO BE GOOD BUT STAY WELL CLEAR NOW. its been sold off and the new owners have become gready, 11 WEEKS later i thought i would give it another go and its happend again 6000 coins lost and there blaming a 3rd party app, its so many times now iv lost coins
pack of lies from customer services. cashouts sell out immediately, almost as if there was none to start with. typical scam behaviour, pay out on early days then just stop as they steal your time & data. TOTAL SCAM AVOID
Don't upload this app. They have a linit on the number of tickets that are available for you to claim your rewards. it takes a long time to be able to raise enough credit to get any rewards. Then only a limited number of tickets are available. 1 ticket for each reward. If you don't claim within 1 second of the ticket going live, it's gone. Support from the site is just as bad. When I complained they were very patronising.
Ive been waiting for months to cash out the gold £120 option but always says its out of stock, seems you can only cash out the smaller amounts so what's the point in carrying on to the bigger prizes if you can't actually cash them out??
it's excellent if you want to kill yourself with boredom watching trap videos of awful Chinese games.
i used to like it. I hate it after they revised. The coins on the map just gave you just 6-9 coins. You need to walk very close to the coins to get the coins.
I have been signed out of app for a week and can not sign back in. Over 80000 coins collected worth over £40. What a joke. Managed to sign back in but my account has been reset, all coins gone. The link to customer support doesn't work.
Started getting spam about expiring points. Didn't realize they expire which is just not okay. So instead of "coming back" to claim my expiring points which I probably need so many to get anything with them that they'll "expire" while I'm saving up for something good so y'all get to profit from collecting my info and selling what you can ALL the time while taking points I'm trying to save away and I'm supposed to what? walk on my broken foot some more? Uninstalling and blocking instead.
not impressed incorrect counts days where I'll have to message them bc i supposedly did not validate... slow customer service. other friends who tried it said similar... it's becoming worse and worse and I'm deleting it bc of all the negatives
worked great for the past 2 months until I done an update now I can't log in so I definitely am not able to track my steps!!
been using it for about a year and had a few problems keeping freezing and not counting steps. was up to gold but in the last week moved down to bronze? also having been able to cash out just tried today at the time and it already full 😢
App is a complete waste of time. Today I went hiking and cut the yard, my phone counted over 13,000 steps, this app says 700 steps and this is not the 1st time. Don't waste your time, I've been using this app for months and nowhere close to a reward so I will be unistalling it.
no matter what I do after 1 day it stopped validating my steps
button appears saying you'll get 100k coins to watch an ad. you don't get your coins after suffering through the ad. should be reported for ad fraud to be honest
stops creditting your account with points. says you claim them and the counter never goes up.
what a scam you have to walk and walk and walk and walk walk just to earn measly points it will take forever to earn a 15.00 dollar gift card. I am an active person and I thought this was cool but not! shame........wish I could get some help here instead just get a generic response. you keep making money with all these ads real nice.....
Today, I clocked over 7,500 steps and couldn't validate it, so it is lost. This happenes all the time that I lose large amount of steps. Why doesn't it save it, for it to be validated later? It is so frustrating 😤
Can't sign up. Going round in a loop
this app is getting worse and worse. less and less map coins, less and less points on map coin, less and less reward points on those finished tasks. and the worst, after i downloaded a game from their new platform and played a while, they denied my reward points saying i downloaded the game from somewhere else. what a pity, somehow i become a liar.
Jackpot Express is working again, but for how long???? what about all the missed crowns????? unreliable, jackpot express fails to work when none have been played on a day; cone back tomorrow. impossible to retain silver with top 1% walker when not wasting time doing other things than walking horribly bad help system. in app support is painful and time consuming.
I wrote a 4 star review last year but have to lower it. I can't hate an app that genuinely pays you for walking and completing challenges. That part is still fun. But what I've noticed in 2026 is the app, making it harder to achieve lots of coins. validating 12,500 used to give 147 coins, today it dropped to 65. 12,500 is a lot of steps. map coins used to be 15, 10, 5, then hit daily limit, now most map coins reward 5 or 6 coins. It's less about walking and more doing surveys now.
Meh. This app is way too needy. I should not lose a day's steps because I was busy til after midnight. Too much "Buy this/buy back your steps". Tried it for a few months. Needs an overhaul
Was a fun app, but what's with the silly queue to cashout. ridiculous, waiting for the precise day and time to attempt a cashout...also 15 working days to receive a amazon voucher which could be 3 weeks wait..getting tired of this app now contacted support, they reiterated to contact them again after 15 business days or 21 days in total if still no voucher...that was really productive.
currently at silver level. now trying to get my rewards, they say a specific time and date when slots to claim will be available, but as soon as the time comes out, slots are full. even when you try to talk to customer service in the app, theres no option to even talk to someone for inquiry. all are pre answered question-answer. now what to do to claim those rewards?
The app used to be good and in itself still is but they have put a limit on payouts in the past few months that sell out in minutes and only become available once a week making it difficult to get a pay out particularly if you work! I currently have over £150 worth of points sat there that I can't cash out as I work the times it becomes available and sold out by the time I can use my phone!
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)