Review Insights · Google Play
Mahjong Soul
Yostar Limited. · 27,521 ratings · ★ 4.6
4.6
★★★★★
27,521 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
13 negative reviews mention this · 54% of all complaints
★★★★★ "Game is good, but there's a lot of unskippable scenes where it shows items, goals, progress, animations, lootboxes, etc. I wish I could just play, win/lose, requeue and repeat without this unnecessary touches." - Josh
2
"play"
7 negative reviews mention this · 29% of all complaints
★★★★★ "Game is good, but there's a lot of unskippable scenes where it shows items, goals, progress, animations, lootboxes, etc. I wish I could just play, win/lose, requeue and repeat without this unnecessary touches." - Josh
3
"players"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Barely understood what was going on half the time. Then suddenly the round is over and points are being spread but none of it makes sense. They take 10,000 points from everyone, yet you can do the same thing and you only take 1000 from 1 pe…" - Justin “Ratchetfan247” playsMC
4
"mahjong"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Overcomplicated game. I just want a simple mahjong where I can play alone, not this overcomplicated bs." - Danielle Cruz
5
"lose"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Game is good, but there's a lot of unskippable scenes where it shows items, goals, progress, animations, lootboxes, etc. I wish I could just play, win/lose, requeue and repeat without this unnecessary touches." - Josh
6
"know"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Barely understood what was going on half the time. Then suddenly the round is over and points are being spread but none of it makes sense. They take 10,000 points from everyone, yet you can do the same thing and you only take 1000 from 1 pe…" - Justin “Ratchetfan247” playsMC
7
"player"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Barely understood what was going on half the time. Then suddenly the round is over and points are being spread but none of it makes sense. They take 10,000 points from everyone, yet you can do the same thing and you only take 1000 from 1 pe…" - Justin “Ratchetfan247” playsMC
8
"give"
3 negative reviews mention this · 13% of all complaints
★★★★★ "7th anniversary only give 2 pull... although better than nothing but kinda stingy. No anniversary vibe. Btw it seems you are more easy to ron with skin. At least I never ron with ichihime but with kirito, kinda more easy to ron." - 莎碧士尼亞
9
"free"
3 negative reviews mention this · 13% of all complaints
★★★★★ "if you just want to play free....can just skip... trust me you never gonna win unless you top up m ....I download the game and play two time then I delete it ,even you have a nice hand...still you not gonna win..." - Kalvin Ugie
10
"game play"
3 negative reviews mention this · 13% of all complaints
11
"other"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Only good thing here is Artworks. By comparing this game to Riishi City, you will notice how bias system is. Eventhough you play with caution, the system will force you to lose anyway. Tons of Tsumo from opponents will overwhelm you which d…" - Wirachart Munsakul
12
"every"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Barely understood what was going on half the time. Then suddenly the round is over and points are being spread but none of it makes sense. They take 10,000 points from everyone, yet you can do the same thing and you only take 1000 from 1 pe…" - Justin “Ratchetfan247” playsMC
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Barely understood what was going on half the time. Then suddenly the round is over and points are being spread but none of it makes sense. They take 10,000 points from everyone, yet you can do the same thing and you only take 1000 from 1 person. they have the numbers and letters off by default so it automatically screws over anyone who doesn't know the emblems, and finding the setting to turn them on wasn't easy either. Automatic disadvantage to new players. PERIOD. PvP, no bots to learn with.
Too hard to rank up from Novice III to Adept I in 3-player mode, if there's any way to ease this, please do so
racist game, you will get bad tiles or connection if f2p
trash game
Overcomplicated game. I just want a simple mahjong where I can play alone, not this overcomplicated bs.
if you just want to play free....can just skip... trust me you never gonna win unless you top up m ....I download the game and play two time then I delete it ,even you have a nice hand...still you not gonna win...
p2w gacha
doesn't download. taken over an hour and still doing it .
A good Mahjong client unfortunately marred by the tasteless sexualization of its characters, at least one of which is explicitly stated to be a middle schooler (Jin Wu). So yeah... It's pretty disgusting. If there was an option to completely turn off player avatars, I would recommend the game to Mahjong enthusiasts. As is, I won't recommend it.
I hate mahjong I'm not even skilled at it yet p2w players beat you into a pulp
When I use the verification code to login, it shows error and let me check my network, and i press again, my verification code will be out of date. However I try it but no use
If you are looking for a fair online mahjong game, then don't play this one. Unless you pay for skins or any other cosmetics, using any free character will make you lose to people who does in EVERY match. It's very hard to support a game like this. Rigged to hell -1/10
I'm new to Majong, I will admit that, however the tutorial was not insightful enough as I couldn't comprehend what I was supposed to do and the game softlocked in the results screen and after restarting, I couldn't get back in
every time I open the app it takes 10 minutes to get to the main screen.
It's a chance game, but when you play for long, you will more or less know when the game is out to give you a losing streak. It's also extremely common to see the game rigging to give a single player the adventage of winning big hands easily.
pay to win
Get Log out half way in the game and cannot log in anymore.
crashes on startup
Game is good, but there's a lot of unskippable scenes where it shows items, goals, progress, animations, lootboxes, etc. I wish I could just play, win/lose, requeue and repeat without this unnecessary touches.
7th anniversary only give 2 pull... although better than nothing but kinda stingy. No anniversary vibe. Btw it seems you are more easy to ron with skin. At least I never ron with ichihime but with kirito, kinda more easy to ron.
What's the point putting in a skin/outfit when we can't even get the character itself without spending money. Not free 2 play for outfits, in game currency is useless, there is no clear goal for playing this game. No wonder nobody posts content of this game on youtube. Not worth. Can't even monetise a artwork/outfit when normal players can even get the gacha character themselves LOL how are you gonna earn money.
Only good thing here is Artworks. By comparing this game to Riishi City, you will notice how bias system is. Eventhough you play with caution, the system will force you to lose anyway. Tons of Tsumo from opponents will overwhelm you which differs from other games.
when it asks for email, then verification code from email, coming back from email resets the login and requires a new code to be sent. a vicious cycle. how does anyone login to this? what am I missing? Android user. update: verification code now works. It downloads a lot of data every startup. This is even after an app update.
i dont know why Im not winning despite i just got a charity or self drawn or even other players throw my winning piece I cant win. I loved your game so far but since there some issues behind winnings I cant help but give some low stars. please explain why is it happening.
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)