Review Insights · Google Play
Malwarebytes Mobile Security
Malwarebytes · 646,193 ratings · ★ 4.5
4.5
★★★★★
646,193 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
11 negative reviews mention this · 35% of all complaints
★★★★★ "I will give -5 for review. The application is expensive and it has the same service as other malware apps. Luckily I noticed the Payment after the free trial expired." - Michael Momo
2
"trial"
6 negative reviews mention this · 19% of all complaints
★★★★★ "I will give -5 for review. The application is expensive and it has the same service as other malware apps. Luckily I noticed the Payment after the free trial expired." - Michael Momo
3
"subscription"
6 negative reviews mention this · 19% of all complaints
★★★★★ "I downloaded this app to check to see if my phone was infected, but it wasn't so I uninstalled this app. I downloaded the free app, and now I just got a notification that I am being charged $19.99 for the subscription! This is very shady! I…" - Dean Brunick
4
"free trial"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I will give -5 for review. The application is expensive and it has the same service as other malware apps. Luckily I noticed the Payment after the free trial expired." - Michael Momo
5
"phone"
5 negative reviews mention this · 16% of all complaints
★★★★★ "I downloaded this app to check to see if my phone was infected, but it wasn't so I uninstalled this app. I downloaded the free app, and now I just got a notification that I am being charged $19.99 for the subscription! This is very shady! I…" - Dean Brunick
6
"payment"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I will give -5 for review. The application is expensive and it has the same service as other malware apps. Luckily I noticed the Payment after the free trial expired." - Michael Momo
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I will give -5 for review. The application is expensive and it has the same service as other malware apps. Luckily I noticed the Payment after the free trial expired.
not free if you ask for 44 dollars for a free trail. jeesh
I downloaded this app to check to see if my phone was infected, but it wasn't so I uninstalled this app. I downloaded the free app, and now I just got a notification that I am being charged $19.99 for the subscription! This is very shady! I want a refund!
not good app
all of the device cleaning apps SUCK!!!!
WARNING: THERE IS NO WAY TO CANCEL THIS SUBSCRIPTION. This app in and of itself, is the BIG scam! And, I can't find a way to undo this subscription or cancel even in Google Play. This app completely shut down my internet and I could not get into my mobile banking and it also exposed my data all over the world, more after I got it
useless
They offer a free trial. They say they will warn you before the free trail ends. They do not. I tried to cancel on the day the trial ended and they had already charged me and are not providing a refund. This is an example of these subscriptions companies at their worst. Stay away.
not free in any way despite the description. it immediaty asked for credit card.
plz dot use this app 😭
garbage app, same a clario antispy. hidden charges and does stop charging you even after cancelling. had to change my credit card info and contact my bank.
after signing up for a subscription it wouldn't work
how to unsubscribe to stop the payment? Can't afford it
Obviously this junk cleaner does not understand what is junk on my phone and what is important to me. Not happy with my files being labeled junk when I do not specify that file as "junk".
It's says free however it's just another phishing app that lures you in.. This app is most like a great app if you have the money's to protect yourself.
doesn't run on rooted devices
just don't like it
not free ask for card before install
Ad said that apps on my phone might be collecting my data in the background. I ran the free app scan, it told me that there were no concerns, then offered multiple additional options for a subscription fee. (Even the free trial requires payment info up front.) None of this really surprised me. What did alarm me greatly is that while I was running their app tracking scan, DuckDuckGo blocked MB's 3rd-party ad partners almost 500 times in less than an hour. Don't believe their lies.
why am I not able to delete autopay. cheaters app malwarebytes.. 100% trash.
AD KEEPS RUNNING AND THERE IS NO EXIT NIGHTMARE EXPERIENCES!!!!!!!!!!!!! I WANT FREEDOM FOR MY PHONE!!!! :(
to pricey
keeps coming on interfering with apps
garbage could not find a pop up ad on .y screen so useless this app is a con don't use it it cannot pick up on a simple ad pop up so do not waste your money
was getting a free trial and that was great , and I was supposed to be notified b4 a charge was submitted , BUT NEVER DID .PEOPLE BE AWARE OF THESE KINDA THINGS ,SO AS TO NOT BE CHARGED WITHOUT WARNINGS. FIX OR REFUND even PARTIAL payment and I'll be glad to change my rating. !!!
Free hahaha you have to buy to use everything... Next time don't lie on the ads saying free.
seriously. a forced scummy subscription and trial period? yeah not on PC but on phone. No. absolutely not. Immediate UNINSTALL
It wants me to continuously upgrade my subscription.
too many ads
I agree to look at my files, I give permission.... then everything stops. Is the app scanning? Has anything been done? Am I supossed to do something more? Who know? Nothing else happens. The kb and mb stay the same, no reduction.... nothing changes. So what good can this app do if all it does it tell you how large your files are? Guess I missed something or this app did.
Your free trial didn't do anything for me.
Sentiment summary
87%
Positive (4-5★)
4%
Neutral (3★)
8%
Negative (1-2★)