Review Insights · Google Play
Manor Matters
Playrix · 820,218 ratings · ★ 4.7
4.7
★★★★★
820,218 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
16 negative reviews mention this · 62% of all complaints
★★★★★ "i came back to try your game again and guess what?? you havent changed a bit!! you still trick people with pay to win. uninstalling game for 2nd and final time. YAY!!!" - Wendy.E Hill
2
"games"
5 negative reviews mention this · 19% of all complaints
★★★★★ "I like story games and mystery, but i don't like Match 3 games. If you drop the match 3 elements, i will download it again" - Eric Dilorenzo
3
"levels"
5 negative reviews mention this · 19% of all complaints
★★★★★ "3 clicks and your energy is gone. That initsellf makes the game frustrating. The unattainable wins on certain puzzle levels are also frustrating. You can try for several days in a row and never win some of them. A game should be reducing yo…" - Becca Murphy
4
"play"
4 negative reviews mention this · 15% of all complaints
★★★★★ "I wan to play hidden part not candy crash." - Nyan Lin Thu
5
"match"
4 negative reviews mention this · 15% of all complaints
★★★★★ "I like story games and mystery, but i don't like Match 3 games. If you drop the match 3 elements, i will download it again" - Eric Dilorenzo
6
"been"
4 negative reviews mention this · 15% of all complaints
★★★★★ "refuses to update its been a week at 40 percent" - Marsha Campbell
7
"keeps"
3 negative reviews mention this · 12% of all complaints
★★★★★ "This game keeps getting worse and worse... they used to give you a lot more time to do things the timing is getting shorter and shorter and shorter, making it so that you definitely do not get anything from any of their events its really no…" - Regan Ference
8
"download"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I like story games and mystery, but i don't like Match 3 games. If you drop the match 3 elements, i will download it again" - Eric Dilorenzo
9
"makes"
3 negative reviews mention this · 12% of all complaints
★★★★★ "3 clicks and your energy is gone. That initsellf makes the game frustrating. The unattainable wins on certain puzzle levels are also frustrating. You can try for several days in a row and never win some of them. A game should be reducing yo…" - Becca Murphy
10
"days"
3 negative reviews mention this · 12% of all complaints
★★★★★ "3 clicks and your energy is gone. That initsellf makes the game frustrating. The unattainable wins on certain puzzle levels are also frustrating. You can try for several days in a row and never win some of them. A game should be reducing yo…" - Becca Murphy
11
"level"
3 negative reviews mention this · 12% of all complaints
★★★★★ "3 clicks and your energy is gone. That initsellf makes the game frustrating. The unattainable wins on certain puzzle levels are also frustrating. You can try for several days in a row and never win some of them. A game should be reducing yo…" - Becca Murphy
12
"internet"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Game was great at first , but now won't load. says updating but wont continue because error message says slow internet connection. game works on other devices but not my tablet. very disappointed." - bgbkhntr1
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
i came back to try your game again and guess what?? you havent changed a bit!! you still trick people with pay to win. uninstalling game for 2nd and final time. YAY!!!
This game keeps getting worse and worse... they used to give you a lot more time to do things the timing is getting shorter and shorter and shorter, making it so that you definitely do not get anything from any of their events its really not worth waating time on the mini game just stick to the main game if thats even worth it anymore....
I wan to play hidden part not candy crash.
I like story games and mystery, but i don't like Match 3 games. If you drop the match 3 elements, i will download it again
Loved this game until they introduced the candy crush type game.
It used to be one of my favourite games, but the addition of 3 match puzzles completely ruined the experience. Now, I rarely get the hidden object puzzles. I wish it would go back to the way it was.
Game was great at first , but now won't load. says updating but wont continue because error message says slow internet connection. game works on other devices but not my tablet. very disappointed.
remove puzzle😥😓it is not interesting
refuses to update its been a week at 40 percent
I can't get in any rooms can only do the puzzles...is been that way the whole time!!! days is downloading... is been downloading for days. my internet connection is great so idk what the issue is
your add for the game show pull the pin but when you download the game it's not what you want this time I will never forget it goodbye
Fun at first, but the further you get into the game the more manipulative it gets. 😡😡😡😡😡😡😡😡😡😡
dude ive played levels 60 times and still cant pass them i understand that im on a very high level but its just not fun anymore, and almost every time you get active fireworks its a loss. it just kinda sucks
Trash. Uncreative. Endless offers that constantly pop up. Designed so that any progress without paying is minimal
since updating it keeps freezing, get it sorted. The game used to be enjoyable but now it's annoying .
I have been playing this game for off and on throughout the years maybe 5 years this game could have been better if you take off that stupid damn timer off the magnifying glass and add few more moves I never seen this game cheat on the match 3 I love the adventure area please don't download this game very awesome characters and graphics the music is top notch I won't play with the load of garbage and junk I tried about four times to stay with Carl I'm going to miss him I am done for good no more
my game isn't opening and gets stuck at 50% on the loading screen, says internet connection error even though everything else is working fine
There has been no new update from very very long to decorate the manor. Plus even the extra life we receive from team cannot be opened due to a glitch...The help bot provided is as useless as it can be..Please help..
games is not fun. the concept is good but, the levels are ridiculous. you need boost to complete the hard levels or have to play them a mind numbing amount of times to complete them.
3 clicks and your energy is gone. That initsellf makes the game frustrating. The unattainable wins on certain puzzle levels are also frustrating. You can try for several days in a row and never win some of them. A game should be reducing your stress level and it should be enjoyable.
There always comes a level to kill the game and the enjoyment. I don't appreciate impossible challenges. I'm so sick of your tactic I don't know if I'll get over it this time. BOTH of the games are DONE!
not like this game
750 star untuk 2hari?? kau biar betul developer?? nak dapatkan stars punya lama , lepas tu senang-senang je stars boleh habis sebab nak habiskan sehari tu je . tapi nak expect apa dari developer playrix ni , game yang lain pon sama je cekik duit dan stars jugak
my game keeps shutting down and goes back to the beginning. fustratated!
I'm pretty deep in, but, it's becoming almost unplayable. The match 3s can be so difficult that it can take 5-10 shots on a normal. Finally made it thru 10 levels and have the super fireworks? You're most likely going to lose it quickly, and during a normal match 3. It makes it tough to play any side games and move forward. Completely blows the flow of the game. I'm seriously hoping they will make it fun again
I've had this game for years on my phone. Over the years, I've played consistently and then put it down for quite a long time. I just picked it back up after about a 3+ year stretch. I've advanced in, 3 days, 100+ levels. I'm uninstalling this game! This just served as a frustrating reminder if how ridiculous and $ minded this game is! Too bad, because it can be fun... but when a game makes me want to throw my phone against the wall, it's got to go.
Sentiment summary
96%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)