Review Insights · Google Play
Match Masters
Candivore · 2,512,373 ratings · ★ 4.8
4.8
★★★★★
2,512,373 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
13 negative reviews mention this · 81% of all complaints
★★★★★ "this game is BS. you either get the board stacked for you or against you. its not fun to play a game that a computer decides a winner from the beginning. total trash!" - Ashley Pryor
2
"play"
7 negative reviews mention this · 44% of all complaints
★★★★★ "this game is BS. you either get the board stacked for you or against you. its not fun to play a game that a computer decides a winner from the beginning. total trash!" - Ashley Pryor
3
"boosters"
4 negative reviews mention this · 25% of all complaints
★★★★★ "people cheat with the special power up boosters and the admins refuse to acknowledge or deal with it" - Scott Huish
4
"lose"
3 negative reviews mention this · 19% of all complaints
★★★★★ "this game is made for you to lose,opponent is always on a row when there is extra move,when im first on row there isnt anything to connect update: now i play against a guy who is on a row and his time is empty all the way but somehow he man…" - Marin Ernoić
5
"update"
3 negative reviews mention this · 19% of all complaints
★★★★★ "this game is made for you to lose,opponent is always on a row when there is extra move,when im first on row there isnt anything to connect update: now i play against a guy who is on a row and his time is empty all the way but somehow he man…" - Marin Ernoić
6
"rigged"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Just saw where the game developer is located what a surprise, explains why the game is obviously rigged to keep competitive players down. Game keeps dropping taking my boosters not replacing them taking my streaks because of the dropping no…" - Shayla Sullivan
7
"support"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Just saw where the game developer is located what a surprise, explains why the game is obviously rigged to keep competitive players down. Game keeps dropping taking my boosters not replacing them taking my streaks because of the dropping no…" - Shayla Sullivan
8
"money"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Just saw where the game developer is located what a surprise, explains why the game is obviously rigged to keep competitive players down. Game keeps dropping taking my boosters not replacing them taking my streaks because of the dropping no…" - Shayla Sullivan
9
"into"
3 negative reviews mention this · 19% of all complaints
★★★★★ "very toxic game , much of the practices to get your kids or yourself to wanna spend money should be illegal , its the worst game ive come across ever , from misleading u into thinking u play other humans to let u win games to making u lose …" - J. Valentine
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
this game is BS. you either get the board stacked for you or against you. its not fun to play a game that a computer decides a winner from the beginning. total trash!
people cheat with the special power up boosters and the admins refuse to acknowledge or deal with it
this game is made for you to lose,opponent is always on a row when there is extra move,when im first on row there isnt anything to connect update: now i play against a guy who is on a row and his time is empty all the way but somehow he managed to make 3 more moves but when my time is up i cant even make the last one
Just saw where the game developer is located what a surprise, explains why the game is obviously rigged to keep competitive players down. Game keeps dropping taking my boosters not replacing them taking my streaks because of the dropping nobody responding in customer support very disappointed because I spent actual money to play and now it keeps crashing out won't be spending anymore money that's for sure.
Rigged game, 9 out 10 times you get stronger opponents with better boosters. Customer service awful - when you report a glitch they blame connection issue. Don't recommend. P.s. And they always respond with the same generic copy and paste answers ignoring what you asked or told them.
very toxic game , much of the practices to get your kids or yourself to wanna spend money should be illegal , its the worst game ive come across ever , from misleading u into thinking u play other humans to let u win games to making u lose games so u lose ur good power ups hoping u purchase replacements
Updating my review because I m very displeased with these ridiculous updates. had over 43,000 trophies all for them to take 13000 freaking trophies . it was hard enough to get that level .Swear just a way for people to spend their money as half the time most tasks are impossible to pass. I used to enjoy this game but as they slap on these ridiculous upgrades I start to hate it more and more . Might as well uninstall it if I'm gonna keep having trophies taken off that I worked hard to gain!
that used to be my fav game until they used ai for an ad
I didn't download this game, it appeared on my phone, if I could give 0 stars I would. Super intrusive.
pathetic support team... unfair game ... before update it was very good game .. sopprt team atleast was helpful.. I am playing the game since last 6 years... but now I am quit... very very bad game...
This game sucks, completely based on luck. They should scrap the whole game and turn it into chess
Hello, I am finding it difficult to update the app. I update it but then, it goes back and tells me to update it again. I have been through this process half a dozen times already. I would like to know if there's a problem with the update. thanks.
Take a read of the Privacy Statement and you'll see that they include tracking cookies once you accept their terms. It's a backdoor way to track who you are and sell your information. They give you an option to not be tracked and then force you to accept their terms anyway. Makes them sneaky. Deleted!!!
rigged 100%. using bots to take your boosters 🤣🤣 lost a SE BOOSTER pressed play again,instantly into a new game. same player , different booster different perks. BUT to change perks and booster u have to quit game then change them before entering a new game. so how did I get the same player if I instantly when into a new game ,instantly got a new match yet would of took several seconds alone for the player to change all that? not enough space to type my other blantent catch out. GREED
i keep disconnect from the game event I just use 2000 coin buy SE and I start play and disconnect i can't really start a game it's do the same think
Great game, however sometimes when playing another opponent there time runs out and they continue to play why you are waiting for your turn but then the system crashed and gets stuck on screen no one can continue. when reaching out to support they say well you will lose your booster do to playing the game but I never got to finish the game so I should be able to get it back. but they come up with some excuse to not giving you back the booster that was lost do to there system glitch. poor servic
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)