Review Insights · Google Play
Matching Story - Puzzle Games
VERTEX GAMES PTE. LTD. · 321,697 ratings · ★ 4.9
4.9
★★★★★
321,697 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
19 negative reviews mention this · 58% of all complaints
★★★★★ "I install the game once before and it's not the same game. Very disappointed. it's a totally different than what shown. When I install it goes to an old game I use to played." - Ina
2
"nothing"
9 negative reviews mention this · 27% of all complaints
★★★★★ "Fun for a long time, but nothing like the ads. Same thing over and over with no interactive stories as shown" - Candice Haygood
3
"play"
8 negative reviews mention this · 24% of all complaints
★★★★★ "i do not wish to play matching story EVER . I have reported this advertisement 30 times in the last hour of play, but it just keeps returning. PLEASE STOP since posting this review I have deleted and told you I am not interested 56 TIMES ST…" - Kitty Kat
4
"boring"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Repetitive and boring beyond belief." - Jerry Nelson
5
"long"
5 negative reviews mention this · 15% of all complaints
★★★★★ "so I've been playing a while now. I'm bored. it takes forever to get pieces of land uncovered. I don't know what to do with the people or characters. I've been collecting but have no idea what the pieces are for. the game is taking to long …" - Sherri Sellers
6
"help"
5 negative reviews mention this · 15% of all complaints
★★★★★ "no help at all" - Ronelle Jordaan
7
"game nothing"
5 negative reviews mention this · 15% of all complaints
8
"level"
4 negative reviews mention this · 12% of all complaints
★★★★★ "not getting items I need. no information on why. Stuck on level 4455" - Brenda Logue
9
"matching"
4 negative reviews mention this · 12% of all complaints
★★★★★ "i do not wish to play matching story EVER . I have reported this advertisement 30 times in the last hour of play, but it just keeps returning. PLEASE STOP since posting this review I have deleted and told you I am not interested 56 TIMES ST…" - Kitty Kat
10
"once"
4 negative reviews mention this · 12% of all complaints
★★★★★ "I install the game once before and it's not the same game. Very disappointed. it's a totally different than what shown. When I install it goes to an old game I use to played." - Ina
11
"woman"
4 negative reviews mention this · 12% of all complaints
★★★★★ "There are apparently different ads for this app. The one I saw is nothing like the game. Apparently other people saw a different ad and got what they expected. It's not the game that allows you to help a destitute woman. The ad I saw insist…" - Joseph Bigler
12
"levels"
4 negative reviews mention this · 12% of all complaints
★★★★★ "It would probably be a fun game to play if you could actually but it takes so dreadfully long to move to the next level because the game shows you the same stinking benefits over and over and over. What do you expect me to do? Sit and wait …" - Neta Ramsay
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
i do not wish to play matching story EVER . I have reported this advertisement 30 times in the last hour of play, but it just keeps returning. PLEASE STOP since posting this review I have deleted and told you I am not interested 56 TIMES STOP THIS HARASSMENT.
I install the game once before and it's not the same game. Very disappointed. it's a totally different than what shown. When I install it goes to an old game I use to played.
Repetitive and boring beyond belief.
Fun for a long time, but nothing like the ads. Same thing over and over with no interactive stories as shown
no help at all
the ad says no in app purchases and it clearly says in app purchases on it. why lie??
There are apparently different ads for this app. The one I saw is nothing like the game. Apparently other people saw a different ad and got what they expected. It's not the game that allows you to help a destitute woman. The ad I saw insists it is that game. It's not. I am guessing somebody is getting rewarded for the number of app downloads, even if the user uninstalls it. I see this with other apps. I think they hope we will keep playing once we see the app. Maybe some do.
This game was great.....for awhile. I invested a lot of time and hard work into this game over a long period of time. Then I got to levels over 1,000 and just got tired of paying and using multiple boosters EVERY SINGLE LEVEL. It got exhausting, even regular levels require boosters and buying more moves. I can't play any events because I just can't win ANY levels, none, without help. So I finally uninstalled it due to difficulty. Sad because I really did enjoy the game.
I am thoroughly enjoying this game. Good story telling and characters are lovely. Ad free, buy items with coins if you want is ideal.
Just like the ads say: NOTHING like actual game play. Aggravating and waste of time. Don't bother.
game was great got sucked in was spending a fortune. but now that I am nearing completion all of a sudden it started calling me by someone elses name when I log in. and all my chests and cubes contain old level 1 junk that I finished long ago. i have no idea why it is doing this but game is now useless to me. oh well. saving money I guess. their loss I spent hundreds.
it was awesome when I first started but then the higher you get in the levels they become pathetically differently, it's now more of a frustration than enjoyable ,there are so many people who have deleted this game, one needs to have lots of bonus or pay for them to get further such a pity it was once enjoyable but now just pure frustration
this game is nothing like the ads. I played it for several weeks and never once saw this woman and her daughter.
the game is nothing like the video description and I saw nothing on this explaining how to play the game. I Uninstaller after just a half a dozen attempts.
It was nothing like the ad said it would be. No woman and child in the cold that you had to help with their house. Just like all the others.
I DID NOT install this. this is scammy behavior and should be against the play store TOS for content creators..I DON'T GIVE MY DATA AWAY FOR FREE, and I know if I don't pay for it (even through ads) you much be taking my data. go away.
totally boring. you don’t get to solve all the problems as described on the advert. you have to do alot of really boring matching for ages to unlock the puzzles.
poor policy
it said you play like the address says but they are lying to get you to download. you mach like any other and clear a piece of land. you don't get to match to save anyone 🤬
pathetic rip off game don't go near
This used to be a great game - now, all they want is for you to spend money because it is nigh on impossible to achieve things without doing so! Also the ads for the game are NOTHING like the actual game play! I would not recommend it!
This game is NOTHING like the ads! Boring!
Don't trust adverts all are scams
the game i had seen in the advert , is not the same game i downloaded. so sorry , rubbish!
I really like this game, but the fact that the honor throne has the same exact levels every time I complete the regular game levels is boring and tedious. I went ahead an uninstalled matching story to look for fun elsewhere.
I personally don't like merge games of any kind, but for those who do you'll love it.
tired of seeing this fake ad, saying no app purchases . the ad is grotesque, the game is ridiculous. there are definitely app purchases. there are no free games without ads and purchases.
It advertised as that thing where you help that woman and her kid etc. it's really not. it's that annoying drag things into the same block to win boring c rap
not getting items I need. no information on why. Stuck on level 4455
so I've been playing a while now. I'm bored. it takes forever to get pieces of land uncovered. I don't know what to do with the people or characters. I've been collecting but have no idea what the pieces are for. the game is taking to long to get to whatever point I'm supposed to be at. it's no longer fun for me
It would probably be a fun game to play if you could actually but it takes so dreadfully long to move to the next level because the game shows you the same stinking benefits over and over and over. What do you expect me to do? Sit and wait for every hair on my head to turn gray? I've managed to get through 9 levels and I'm deleting the game.
Yet another game that tries to prise its way into your wallet. it's soooooo slow moving if you dont use actual cash money Instead of playing the game you downloaded, you'll spend way too much time on the sub games matching items, this becomes very dull very quickly. yawn....
The game is ok but you're ad is a blatant lie. You advertise that the ad shows actual gameplay but the game is nothing like. You shouldn't accuse other games of misleading us with false advertising and then do exactly the same. I'll be uninstalling this game out of principle.
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)