Review Insights · Google Play
Maum: 1 on 1 Voice Chat
LIFEOASIS - Connecting with Glam People · 31,146 ratings · ★ 4.3
4.3
★★★★★
31,146 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
17 negative reviews mention this · 71% of all complaints
★★★★★ "I don't like the update. I mean I understand the developer want to make sure the users can talk safely, but after we connect to call, the connection failed and failed again. My internet connection was fine when I open other apps. Why this n…" - Fadhilah Ramdani Sahilun Nikmah
2
"call"
8 negative reviews mention this · 33% of all complaints
★★★★★ "save ur time please don't try this app it's like hollow no calls no messages it's like all Zombies I've been trying to get a single person to talk to me either call or message no one did it's Fully waste of time and afford i give it 1star d…" - Mûrât Jan
3
"version"
5 negative reviews mention this · 21% of all complaints
★★★★★ "I don't like the update. I mean I understand the developer want to make sure the users can talk safely, but after we connect to call, the connection failed and failed again. My internet connection was fine when I open other apps. Why this n…" - Fadhilah Ramdani Sahilun Nikmah
4
"maum"
5 negative reviews mention this · 21% of all complaints
★★★★★ "I don't like the update. I mean I understand the developer want to make sure the users can talk safely, but after we connect to call, the connection failed and failed again. My internet connection was fine when I open other apps. Why this n…" - Fadhilah Ramdani Sahilun Nikmah
5
"previous"
4 negative reviews mention this · 17% of all complaints
★★★★★ "latest update is awful,now I can't connect with anyone,only profiles of Korean and Japanese mostly. please revert to previous version. because we used to connect to friends automatically" - TheData Guy
6
"talk"
3 negative reviews mention this · 13% of all complaints
★★★★★ "save ur time please don't try this app it's like hollow no calls no messages it's like all Zombies I've been trying to get a single person to talk to me either call or message no one did it's Fully waste of time and afford i give it 1star d…" - Mûrât Jan
7
"connect"
3 negative reviews mention this · 13% of all complaints
★★★★★ "I don't like the update. I mean I understand the developer want to make sure the users can talk safely, but after we connect to call, the connection failed and failed again. My internet connection was fine when I open other apps. Why this n…" - Fadhilah Ramdani Sahilun Nikmah
8
"matching"
3 negative reviews mention this · 13% of all complaints
★★★★★ "There is a problem when i clicked upload my profile picture i allowed the app to used my storage permission but it doesn't work, nothing pop up and now i can't match with anybody. the matching system force you to upload your profile picture…" - KaneOwO MLG#.#
9
"system"
3 negative reviews mention this · 13% of all complaints
★★★★★ "There is a problem when i clicked upload my profile picture i allowed the app to used my storage permission but it doesn't work, nothing pop up and now i can't match with anybody. the matching system force you to upload your profile picture…" - KaneOwO MLG#.#
10
"latest"
3 negative reviews mention this · 13% of all complaints
★★★★★ "I don’t like the latest update of this app." - Zahra Khoirunnisa
11
"latest update"
3 negative reviews mention this · 13% of all complaints
★★★★★ "I don’t like the latest update of this app." - Zahra Khoirunnisa
12
"feature"
3 negative reviews mention this · 13% of all complaints
★★★★★ "after the new update, the call feature has become worst" - Soumitra Dinda
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
save ur time please don't try this app it's like hollow no calls no messages it's like all Zombies I've been trying to get a single person to talk to me either call or message no one did it's Fully waste of time and afford i give it 1star down 👎 thanks for wasting time
I don't like the update. I mean I understand the developer want to make sure the users can talk safely, but after we connect to call, the connection failed and failed again. My internet connection was fine when I open other apps. Why this new version of Maum keep loading and even ended my call suddenly when other user and I was still talking?? I hope you will read it, developer. Because I really like Maum actually 🙂
There is a problem when i clicked upload my profile picture i allowed the app to used my storage permission but it doesn't work, nothing pop up and now i can't match with anybody. the matching system force you to upload your profile picture which i can't do and now i'm stuck. i was at 70% the last 30% is from pfp. T-T pls fixed it.
I give zero star. I just downloaded it today and as a new comer, I'm already facing this issues It is soooo slow in loading, high MB to download, unnecessary and long ads to watch just because you don't have money to purchase balloons or ticket. So many restrictions. You guys to work more... This is sooo BAD. THANK YOU
the new update is just no more then a trach, I can barely make one call in hours ...the old version was just perfect
too much bad update...
awful update
after the new update, the call feature has become worst
latest update is awful,now I can't connect with anyone,only profiles of Korean and Japanese mostly. please revert to previous version. because we used to connect to friends automatically
it used to be great. now is trash. congratulations ruining a decent app
Previous Maum was better. The new update makes it difficult to find a talking partner. Terrible update. It feels like a dating app now. We just want to practice language. Please bring back the random call feature. It is so awkward to directly call someone and then wait for them to accept you. Maybe you can have a different policy or system to still ban predators or any bad people. Maybe you guys can do more about that? Maybe you can make the registration stricter.
the new update ruined this app now you need to do more clicking and wait more till you get a match it's very annoying also because it's bad less people are using the app which means matching will be harder i will stop using it till they fix it and revert back to the old version
very bad update. bring back the old concept of matchmaking. i couldnt make a call at all with the new updated version
The recent update is really bad and ruined my experience so plz bring back the older UI it was much better.
5 stars before, but now I realize that there is a new policy related to the matching calls, it's really difficult to use and difficult to get call partner, we just want to exchange language and culture please can you make it the feature like before, just randomly call someone, thank you
this new update is a copy from wakie chat . it's too awkward now and we also feel embarrassed if someone does not accept the request. the initial maum was awesome but now it's become a boring app .
the new update is bad, previous one is better pls fix it
the latest update very bad previous maum system was good
The new update ruined the app. Thank you!
what a bad update from maum recently updated policy,Can't even talk to single person anymore, what a waste of time
Can't log in regardless of checking every permission and setting about providing location.
I don’t like the latest update of this app.
This app was good before, but with every update or I don't know what!! they are making it worse. the call hung up itself, the worst network issues, you wait a long day to just connect with people (even if I'm not using filters) what so not.they don't even care about our reports. Once it was my go to place for convos but now nah!! disappointed in developers. what do you mean by under your profile ? I can't see any option here!
it's really good,he was soooooo calm an nice,it's AAAAMAAZING❤️
Sentiment summary
83%
Positive (4-5★)
1%
Neutral (3★)
16%
Negative (1-2★)