Review Insights · Google Play
McDonald's
McDonald's Apps · 783,849 ratings · ★ 2.8
2.8
★★★★★
783,849 ratings
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Top complaints - extracted from 64 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"order"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Once again your app glitched. I have been trying to order since this morning. Whenever I make a payment even if I use the OTP sent to me, still the order is NOT VALIDATED. What a waste of time." - Elaine Cie
2
"work"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Does not work on GrapheneOS. Probably a blessing in disguise!" - T S
3
"working"
8 negative reviews mention this · 13% of all complaints
★★★★★ "it's not working properly" - R-JHANE ROQUE
4
"phone"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Getting a something not quite right error on a new phone with nothing funny installed at to install the app from the app store which it was." - Daniel Alves Rocha
📋 All 64 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not good
We are experiencing an online scam cause when they have a deal in this app they are always saying they are under maintenance like in sundae or whatever. lol
Once again your app glitched. I have been trying to order since this morning. Whenever I make a payment even if I use the OTP sent to me, still the order is NOT VALIDATED. What a waste of time.
kenapa bila nak masukkan alamat auto stop apps!!!!
the map of this app is not updated and their driver is mad since (i pinned the location) no where Ofcourse your map ain't updated that's why
rigged app. always unavailable
fake menu always unavailable
Does not work on GrapheneOS. Probably a blessing in disguise!
it's not working properly
sayang 300+ ko na points hindi na mag open nakaka disappointed🤦♀️
I download the app for my hunger but it asking my details and code i just want te order and eat iam not ready to answer such kind of questions
cant download
mostly the code is invalid
app doesnt work on the Samsung A26
it is not working for me
Getting a something not quite right error on a new phone with nothing funny installed at to install the app from the app store which it was.
I install it from google play but the app say i must install it from google play.... Please fix this issue
This app is insanely terrible. It refuses to load or even let me use it on FIVE (count it, FIVE) separate devices, and gives me the same "Something's not right" prompt. It doesn't tell me what and trying to fix it isnt possible.
the app suddenly stop working
App is not equipped for usage in foreign countries. I am from the UK and trying to use this app in the Netherlands and the app does not allow me to amend the language nor select the option for McDelivery.
worst app ever
the worst experience i ever had expensive and not that good just a an old brand that is just selling their names
app is broken
Always loading and loading and loading. Then there's always an error even though the up is updated. When ordering, it took a lot of my time waiting for the app to work properly.
walang kwenta
always loading
Not working, when started, it says oops, sometging went wrong. (I have redmi 9) (I am now using a Nothing phone 3A, STILL not working.) Tried reaching out to support, they didn't help, basically told me to get a new phone… 🤡
mcd Palmerah, pelayanan lama, dan tidak memberikan informasi dengan jelas
Customer who using huawei phone is not their(mcd) target customer, they dont even edit their app to compatible with phone. Huawei's phone is without google play store, appgallery store without this app, use gbox to install stated have to download from google play store, but huawei's phone doesn't support google play store. Such a large chain fast food with over hundred branches in malaysia, their IT team can't edit the app to support for all phone type.
unable to add deals to order. Just takes me back to main screen after pressing "add to app order"
Not working now
app so slow
not working on my phone at all it keep showing messages that it's not installed from the play store while i used play store to download it i use NothingPhone 🙃
The app stucks at the ‘order being processed’ stage leading to one of two outcomes: the order was ready a long time and now is cold, stuff never received order and there's no food for you. besides, there's no order history, and no information on serving size (how much is small or medium?)
takes more time for preparation n delivery than cooking at home...useless
Placed order 1 hour ago but no delivery. Is this a fake app? I cannot even cancel it, and I'm being charged for the meal. What a disappointment.
it doesn't even allow me to open the app
This app is terrible-it can’t even pinpoint my exact location, and placing an order is such a hassle.
not working
Does not start as work app.
bagamias ceva ce nu vreau sa zic in aplicatia asta am scanat pentru oferta si nu mia dat si nici punctele nu le am mai luat inapoi.
Somehow I couldn't open the app and it said that I should "download it from the app store" as if I didn't literally do just that.
not working on my phone
1x vragen voor cookies prima. voor elke wisseling naar een andere optie niet ok. Word tijd om toch maar eens een andere keten te gaan zoeken. Als het kon alleen al voor permanente cookies craving van de app zou ik -5sterren geven
after download can't be used asking me to download from Google play store, that's exactly what I did and still can't work lol
ang lag masyado,kahit 12gb ram na
cant do mobile order at all even restarting app, the restaurant staffs were clueless & couldnt help to order manually with the discount
aplikacija sploh ne dela vec. dobim samo ups something went wrong
No search option. Must have proper search option like Burger King have. From Burger King app we can order Dine in option, but there is no such option in McDonald's app
I downloaded this app a hundred times and still won't work. it always says "something went wrong" ALWAYS!
+ 14 more in the clipboard copy
Sentiment summary
44%
Positive (4-5★)
5%
Neutral (3★)
51%
Negative (1-2★)