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Review Insights · Google Play

Meesho: Online Shopping App

Meesho · 5,928,882 ratings · ★ 4.2

4.2
★★★★★
5,928,882 ratings
5 ★
4,184,735 (71%)
4 ★
627,609 (11%)
3 ★
202,454 (3%)
2 ★
101,227 (2%)
1 ★
809,818 (14%)
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Top complaints - extracted from 22 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"order"
9 negative reviews mention this · 41% of all complaints
★★★★ "Very disappointing experience. I made the payment through the "Ask Friend to Pay" option using Google Pay. The amount was deducted successfully from my bank account, but the order still showed Cash on Delivery. Later, the delivery agent ask…" - Hari Shankar
2
"meesho"
5 negative reviews mention this · 23% of all complaints
★★★★ "im using this aap for a long time, but now it's disappointing me, I can't even place my order it's showing address unserviceable imean what is meesho doing? pls fix my problem as soon as possible" - Chandi Pal
3
"delivery"
4 negative reviews mention this · 18% of all complaints
★★★★ "Very disappointing experience. I made the payment through the "Ask Friend to Pay" option using Google Pay. The amount was deducted successfully from my bank account, but the order still showed Cash on Delivery. Later, the delivery agent ask…" - Hari Shankar
4
"received"
4 negative reviews mention this · 18% of all complaints
★★★★ "Very disappointing experience. I made the payment through the "Ask Friend to Pay" option using Google Pay. The amount was deducted successfully from my bank account, but the order still showed Cash on Delivery. Later, the delivery agent ask…" - Hari Shankar
5
"return"
4 negative reviews mention this · 18% of all complaints
★★★★ "worst app and service they deliver parcel in 15 days and return is still in process i think It will be done in 30 days (hope so)" - Abhishek Singh
6
"experience"
3 negative reviews mention this · 14% of all complaints
★★★★ "Very disappointing experience. I made the payment through the "Ask Friend to Pay" option using Google Pay. The amount was deducted successfully from my bank account, but the order still showed Cash on Delivery. Later, the delivery agent ask…" - Hari Shankar
7
"account"
3 negative reviews mention this · 14% of all complaints
★★★★ "Very disappointing experience. I made the payment through the "Ask Friend to Pay" option using Google Pay. The amount was deducted successfully from my bank account, but the order still showed Cash on Delivery. Later, the delivery agent ask…" - Hari Shankar
8
"without"
3 negative reviews mention this · 14% of all complaints
★★★★ "Very disappointing experience. I made the payment through the "Ask Friend to Pay" option using Google Pay. The amount was deducted successfully from my bank account, but the order still showed Cash on Delivery. Later, the delivery agent ask…" - Hari Shankar
9
"delivered"
3 negative reviews mention this · 14% of all complaints
★★★★ "Very poor delivery experience. The delivery partner only gave a missed call and did not attempt proper delivery. He delivered my COD order to the wrong person, who even paid for it. I never received my order. This is highly unprofessional. …" - Iqra Parveen
10
"issue"
3 negative reviews mention this · 14% of all complaints
★★★★ "Your verification has failed and you cannot access the app. To report an issue with accessing the app, contact our support team." - Biswajit Mondal

📋 All 22 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Tapasya yadav 6/28/2026 v28.2
app open krne pr har baar google play kyu open ho jata h
★★★★ Hari Shankar 6/28/2026 v28.0
Very disappointing experience. I made the payment through the "Ask Friend to Pay" option using Google Pay. The amount was deducted successfully from my bank account, but the order still showed Cash on Delivery. Later, the delivery agent asked for an online payment OTP, but I never received any OTP, so he left without delivering the order. they are scamming innocent people. Customer support was also very noncooperative. this order was by my wife and payment done by me.
★★★★ Chandi Pal 6/28/2026 v28.2
im using this aap for a long time, but now it's disappointing me, I can't even place my order it's showing address unserviceable imean what is meesho doing? pls fix my problem as soon as possible
★★★★ Naitik Shivha 6/28/2026 v28.2
nice
★★★★ Abhishek Singh 6/28/2026 v28.1
worst app and service they deliver parcel in 15 days and return is still in process i think It will be done in 30 days (hope so)
★★★★ Vignesh 6/28/2026
worst app delayed services very bad not satisfied with this app
★★★★ Shivam Patel 6/28/2026 v28.1
very very let delivery I regularly order from Amazon it give Time 2 time Delivery..... i recently placed my last 5 order in meesho there all are i received very very let for now i prefer only Amazon for my all future orders
★★★★ Suryansh Crickex. 6/28/2026
bahut ghatiya products aate Hain meesho se meesho Se Koi order na Karen
★★★★ Ramesh Sarode 6/28/2026
meesho fek he mene 2 pis mangaya tha 1 pis bej diya ab return ka koi option nahi 1 pis ka pesa kha gaye
★★★★ Zainab Khan 6/28/2026 v28.2
Worst experience shopping on this app. I ordered something and I received a stone inside and that's not at all funny. Worst experience!
★★★★ Punya Radhakrishnan 6/28/2026 v28.3
i am unable to open the app.plz fix itwhy I am not able to open the app .it says verification failed ..plz fix it
★★★★ Fatima Gazi 6/28/2026 v28.2
the products are not good which disappoints me
★★★★ Iqra Parveen 6/28/2026
Very poor delivery experience. The delivery partner only gave a missed call and did not attempt proper delivery. He delivered my COD order to the wrong person, who even paid for it. I never received my order. This is highly unprofessional. Please take strict action against the delivery partner and improve your delivery service.
★★★★ Biswajit Mondal 6/28/2026 v28.2
Your verification has failed and you cannot access the app. To report an issue with accessing the app, contact our support team.
★★★★ Sunakshi Rani 6/28/2026
mere phone mein to chal hi nahin Raha kitna time ho gaya chalate ho isko
★★★★ Ankita Abhishek 6/28/2026 v28.2
not good because order kuchh karti hu aata kuchh hai or to or return bhi nahi hota, so it's very bad 😞
★★★★ suraj kumar 6/28/2026
very worst apps.
★★★★ Gopal Kumar 6/28/2026 v28.2
Meesho is a good place to order something but first it will show the price like 230 for example and after adding the delivery charge it will come to around 300. It is better to order from a big company like Flipkart, Amazon, they are trusted companies and will give the entire order at the same price, no charge on delivery, like in Meesho it will first show 230 and after deducting the delivery charge it will become 300, so order from Flipkart and Amazon only once.
★★★★ Minnu Minnu 6/28/2026 v28.2
weast app fraud app
★★★★ Nidhi 6/28/2026
lutne wala app hai ye product khrab bhej dete hai fr return ya exchange krte hai to exchange request hi apne ap cancel kr dete hai inform bhi nhi krte hai or jb time khtam ho jata h to damage product hi pkda dete h
★★★★ Khitish kumar Rout 6/28/2026
This is the most fraudest app ever. my account got Friz without any issue. & my order still not delivered yet
★★★★ Odia Khati O Masti 6/28/2026
This is the most fraudest app ever. my account got Friz without any issue. & my order still not delivered yet..

Sentiment summary

81%
Positive (4-5★)
3%
Neutral (3★)
15%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.