Review Insights · Google Play
Mein dm
dm-drogerie markt GmbH + Co. KG · 371,997 ratings · ★ 4.8
4.8
★★★★★
371,997 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Does not work properly with VPN. I use a permanent VPN on my mobile phone and unfortunately it seems this app has recently chosen the path of combining tracking features with functional features, i.e. coupon activation or shopping does not …" - G. Schmidt
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Raspad od aplikacije, gubi kompatibilnost sa starijim verzijama
cannot connect old and new account to live help contact
Objektive negative Produktbewertungen werden zurückgehalten
svaki put kad udjem u dm i udjem da otkucam aplikaciju, moram da je azuriram i na kraju je nikad ne otkucam jer necu da zadrzavam red
Ужасен магазин и много грубо отношение към клиентите.
In store deals are good, but the requirement for the app sucks. What makes it worse is that this only works half of the time because of all the tracking and spyware built in. I can't even log in on my strict work network because the tracking is blocked. The Play Integrity requirement also makes no sense for this app.
ziadny zakaznicky servis, pri problemoch s objednavkou s vami nikto nekomunikuje ...tovar nikde a peniaze fuc
Got logged out after forced update. Couldn't use it at the store. None of these people ever worked at a cash register.
писма ми от вашите ъпдейти! Постоянно ми губите времето с неща които не ме вълнуват!
1 jer i dalje random izloguje korisnika i forsira da se aplikacija azurira, inace ne radi. necu sve to raditi svaki put kad sam na kasi sigurno.
This app really sucks, super complicated to sign up. I immediately deinstalled it and I will never use it again.
ne stize mejl za potvrdu, tehnicka podrska ne radi
The latest update has some bugs. It keeps asking me to type in my email and password all over again whenever I leave the app.
ne ostaje mi ulogovana,stalno me zbog neceg izloguje
Unreliable Delivery - My Medication Never Arrived! This was my first time ordering medicine through the DM-Med app, and it was a complete disaster. I waited patiently, but the shipment was never delivered because they said it was "damaged during transit" . As a patient who needs these meds, this unreliability is dangerous and frustrating. Avoid this app if you actually need your medication on time! 😡
Ultima experienta de la DM Brasov -Cal. Bucuresti a lasat de dorit am achiziționat un produs care la raft avea un pret aprox. 45 de lei, iar la casa am achitat 135 de lei, initial am cautat produsul pe site, dar nu se regaseste. Ulterior cand am revenit la raft erau doua preturi desi spre vanzare era un singur produs de 450 gr si nu de 250. In acest loc o stea e mult, iar DNA de la casa era foarte distrata ...probabil de situatie. Data viitoare pt o situatie similara fac si reclamatie.
leider nutzt die app eine extrem restriktive Form der play integrity api und funktioniert somit nicht auf GrapheneOS, obwohl relevante Teile der Integrity checks funktionieren. Bitte ändert das. Mehr Infos zu finden im "Attestation Compatibility Guide" von GrapheneOS.
Not working on Graphene OS.
Od zadnjeg updatea login vise ne radi. Javlja gresku. "Pokusajte kasnije." Problem je u tome sto MENI aplikacija ne treba kasnije nego mi je trebala prije par sati. Sad sam potrebno zato kupio u CMu a ne u DMu. Pozdravi developerima i dje culi i dje ne culi.
I have to log in every time I open the app.
does not work. fraud. i collect points. cant use points without active beauty card. cant connect active beauty card to phone app without some pin. cant get pin as this fails to send email. total garbage. will boycot DM from now on
grottenschlechte App. im dunkelmodus funktioniert der QR-Code nicht. man muss jedes Mal Android auf den Hell Modus umstellen, damit der QR-Code funktioniert. alle anderen Apps unter anderem spar funktionieren wunderbar mit dem dunkelmodus, nur diese App nicht Pfusch
They are using the worst shipping company. The cheapest one to save money and the product delay a lot and calm damage and they never reply to the emails
Coupons werden nicht geladen...
codul de fidelitate nu functioneaza daca aplicatia a fost inactiva iar plata unei comenzi online nu se poate face prin intermediul aplicatiei.
Aplicatia nu funcționează iar doamnele din magazinul din complexul Tom habar nu au sa rezolve problema.
search does not work.
Uzas. Prvo ne mozes aktivirati dm.active beauty u ovom regionu da.koristim bodove. I nekako sam.uspjela aktivirati i kad sam trebala da iskoristim bio potreban pin. Ukucam pin, kofol nije taj pin. Posaljem mail da mi obnove pin, izbace me sa aplikacije.
What a stupid app. Every tab you click on redirects you to the browser. Like if I have to use the browser, then there's no use for this app.
it doesn't work on realme mobile phone.
Irrespective of country selection, English language option should be given.
Cheers to the developers of this piece of ... Every time I need it it logs me out.
Does not work properly with VPN. I use a permanent VPN on my mobile phone and unfortunately it seems this app has recently chosen the path of combining tracking features with functional features, i.e. coupon activation or shopping does not work when VPN with basic tracking and ad blockers is active.
Izgubljena sam u aktiviranju kupona da bih dobila neke bodove. Ne svida mi se sistem. Komplicirano dosta ta razliku od npr. Bipe ili Mullera.
it has a glitch that logs me out constantly for no reason, i have to log in manually anytime i want to add a product to my wishlist.
I love the app and the extra points, truly. But no matter what i do i always happen to see less coupons than others. Even widely advertised coupon days coupons that should be available for everyone dont appear to me. I dont know how to solve this problem, not gotten help in store either. I am less and less excited to keep ordering in bulks even though thats my favourite way to do so.
rezultat pretrage su katastrofa
can't seem to put the app in English and it's disappointing even though it's an German shop they should at least have it in English because most people speak English very disappointed will have to make the trip while their those who order but if I don't know what I'm ordering doesn'take sense to order language barrer is very annoying
Aplikacija se često izloguje sama od sebe što može da bude vrlo frustrirajuće kad ste na kasi i treba da platite, a iza vas je još 5 kupaca.
cannot opt out of notifications, there is no settings in app that would prevent notification spam.
I don't use it often, so it's always logged out. When I want to use it there is no time to login. If I achieve login in time, then some additional PIN is needed. How to make super complicated user experience 😅😅
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)