Review Insights · Google Play
Meitu- AI Photo & Video Editor
Meitu (China) Limited · 1,441,485 ratings · ★ 4.5
4.5
★★★★★
1,441,485 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"refund"
4 negative reviews mention this · 17% of all complaints
★★★★★ "hindi ko ma refund yung 1390 na delete kona yung app naka subscribe parin pala hays" - Merwin Cruzin
2
"free"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Wastes your time, produces nothing and then says join now to continue. Maybe give one free output before asking sometime to join an app in a oversaturated area without having a clue if you actually produce anything" - Brenton Dawson
3
"trial"
3 negative reviews mention this · 13% of all complaints
★★★★★ "I was just trying to use the 7 day free trial and they just took my money for a yearly subscription??? I immediately cancelled the subscription and went to get a refund but google play said that it cannot be refunded because it does not mee…" - El
4
"money"
3 negative reviews mention this · 13% of all complaints
★★★★★ "I was just trying to use the 7 day free trial and they just took my money for a yearly subscription??? I immediately cancelled the subscription and went to get a refund but google play said that it cannot be refunded because it does not mee…" - El
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Wastes your time, produces nothing and then says join now to continue. Maybe give one free output before asking sometime to join an app in a oversaturated area without having a clue if you actually produce anything
you need to pay just to edit???
Ever since the update I cannot, for the life of me find the layers button. Did they remove it? I have templates that have cropped layers and I need to just click on layers to move the crop around 😡
I can't update this new update , getting crash whenever trying to open it . please fix it ASAP. I need to use this app. please 🙏
hindi ko ma refund yung 1390 na delete kona yung app naka subscribe parin pala hays
that's so bad when I created a video and something in the video is wrong ، The video doesn't move!!
ok
not recommend this app it's very delay
I was just trying to use the 7 day free trial and they just took my money for a yearly subscription??? I immediately cancelled the subscription and went to get a refund but google play said that it cannot be refunded because it does not meet the requirements for a refund???? Gave me back my money. I'm just a poor student tryna benefit from free stuff not to get my money taken away, without notice.
I'm a VIP paid monthly, but now got VIP+? Why need to pay more even already subscribe VIP? I would rather unsubscribe back
I have my purchase fingerprint on but the charge for VIP went through. The app is good but I hope you refund because I DID NOT AUTHORIZE IT AT ALL. I needed the money! 💔
অনেক ভালো একটা সফটওয়্যার
সুপার
🙂
lol, I can't edit with peace. it's always pop up with clear caches or delete files hahaha, lot of storage. I uninstalled it even though I have subscription.
fix your video editing! it is not working at all!
I tried numerous times to cancel this thru Google play store during trial period and there's no way to do this. The app sucks! dont waste your time and money.
HORRIBLE, CONSTANTLY SLOW!
maaf sebelumnya, saldo gopay saya terpotong untuk berlangganan di meitu, awalnya saya hanya trial, dan tidak ada plan selanjutnya, tapi tiba tiba saldo saya terpotong tanpa ada konfirmasi, tolong bantu untuk di refund, terimakasih
Resources only need to be load once
Bring back when the HD videos used to be free, missing the old meitu:/
GREAT FEATURES the only problem is if you can't save your work, it will be permanently deleted, and there's no back up data.
nice
Sentiment summary
89%
Positive (4-5★)
4%
Neutral (3★)
7%
Negative (1-2★)