Review Insights · Google Play
Merge Dragons!
Gram Games Limited · 1,411,337 ratings · ★ 4.5
4.5
★★★★★
1,411,337 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
11 negative reviews mention this · 46% of all complaints
★★★★★ "great game however i tried making a purchase game exited and I lost what was paid for 24.99 down the drain and keeps either locking up or exiting ready to uninstall and take the loss of money" - Les Gibbens
2
"update"
6 negative reviews mention this · 25% of all complaints
★★★★★ "need to update everytime....its bored" - Su Yusof
3
"spend"
4 negative reviews mention this · 17% of all complaints
★★★★★ "DON'T SPEND MONEY TO GET GEMS!!! ESPECIALLY THE 30 DAYS GEMS.it won't credit some days you log in and they just insult you. seriously why are they telling me how i should spend my gems? just give me what i paid for. why am i logging in 3 or…" - M C
4
"money"
4 negative reviews mention this · 17% of all complaints
★★★★★ "DON'T SPEND MONEY TO GET GEMS!!! ESPECIALLY THE 30 DAYS GEMS.it won't credit some days you log in and they just insult you. seriously why are they telling me how i should spend my gems? just give me what i paid for. why am i logging in 3 or…" - M C
5
"gems"
4 negative reviews mention this · 17% of all complaints
★★★★★ "DON'T SPEND MONEY TO GET GEMS!!! ESPECIALLY THE 30 DAYS GEMS.it won't credit some days you log in and they just insult you. seriously why are they telling me how i should spend my gems? just give me what i paid for. why am i logging in 3 or…" - M C
6
"give"
4 negative reviews mention this · 17% of all complaints
★★★★★ "DON'T SPEND MONEY TO GET GEMS!!! ESPECIALLY THE 30 DAYS GEMS.it won't credit some days you log in and they just insult you. seriously why are they telling me how i should spend my gems? just give me what i paid for. why am i logging in 3 or…" - M C
7
"play"
4 negative reviews mention this · 17% of all complaints
★★★★★ "DON'T SPEND MONEY TO GET GEMS!!! ESPECIALLY THE 30 DAYS GEMS.it won't credit some days you log in and they just insult you. seriously why are they telling me how i should spend my gems? just give me what i paid for. why am i logging in 3 or…" - M C
8
"playing"
4 negative reviews mention this · 17% of all complaints
★★★★★ "I used to love this game when I was younger, but coming back to it has made me realise why I stopped playing in the first place. It takes hours for the chalices to fill up, and even then you only get to play a couple levels before you have …" - Amity Bessell-Baulch
9
"dragons"
4 negative reviews mention this · 17% of all complaints
★★★★★ "I used to love this game when I was younger, but coming back to it has made me realise why I stopped playing in the first place. It takes hours for the chalices to fill up, and even then you only get to play a couple levels before you have …" - Amity Bessell-Baulch
10
"seriously"
3 negative reviews mention this · 13% of all complaints
★★★★★ "DON'T SPEND MONEY TO GET GEMS!!! ESPECIALLY THE 30 DAYS GEMS.it won't credit some days you log in and they just insult you. seriously why are they telling me how i should spend my gems? just give me what i paid for. why am i logging in 3 or…" - M C
11
"lost"
3 negative reviews mention this · 13% of all complaints
★★★★★ "great game however i tried making a purchase game exited and I lost what was paid for 24.99 down the drain and keeps either locking up or exiting ready to uninstall and take the loss of money" - Les Gibbens
12
"levels"
3 negative reviews mention this · 13% of all complaints
★★★★★ "was great but since the last update is really lagging to where I can't complete timed levels properly. done everything I can, clear cache, forced stop etc still no good" - N VanKesteren
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
DON'T SPEND MONEY TO GET GEMS!!! ESPECIALLY THE 30 DAYS GEMS.it won't credit some days you log in and they just insult you. seriously why are they telling me how i should spend my gems? just give me what i paid for. why am i logging in 3 or 4 times a day and not getting my gems? edit to add: they've added an option to get dimensional jars by watching a video.they need to fix it cause most times the video won't play. Less fun now that they've become money hungry.
was great but since the last update is really lagging to where I can't complete timed levels properly. done everything I can, clear cache, forced stop etc still no good
app keeps crashing
Apparently a lot of people are feeling the same way as I do. It was fun to play but the constant ongoing problems with the ads crashing the game and the fact you can't report scams like the diet patches is an issue for me. I refuse to spend money on this game due to lack of expansion of the game levels. Maybe one day the developers will sort these issues out till then I'd save my money.
I used to love this game when I was younger, but coming back to it has made me realise why I stopped playing in the first place. It takes hours for the chalices to fill up, and even then you only get to play a couple levels before you have to wait again. And then when you decide to go back to your camp, you are constantly waiting for your dragons to wake up and even then they have a limited number of actions before they're asleep again.
you have to pay to advance, otherwise you never complete
Last week was forced into a 2nd land called Dawnvale and have been stuck there due to a glitch in the tutorial - no dragons to harvest, no navigation icons to leave the land. Support has said it is aware and a fix will be released with the next update but provides no ETA on the update nor will discuss compensation for missed: event rewards, daily login rewards, den chests, daily gems as part of a purchased package. Would give 0 stars at this point if I could.
I've been stuck in Dawnvale for a couple of weeks now. I keep communicating with the support group. so far, they are very politely explaining to me how they work hard to fix the glitch. Nothing is fixed, though. so, for right now, thanks for nothing, people!
After playing for a while the chalices stopped refreshing and it says it refreshes in 10 years! I've contacted supported who as asual have done nothing so I'm writing this so thar hopefully something will be fixed
The game itself is fun, but that damn tower. lost 50 bucks on the tower cause the gem scaling is so high. It doubles each time so on floor 54, I spent like 20 bucks to live (it was like 600 gems to move on) only to immediately hit a fail, then have to choke up 40 bucks to afford the 1200 gem to continue. So not only did I lose the 50 bucks I spent, but I don't even get my rewards. if I wanted my rewards id have to spend 40 dollars which is kinda crazy.
uses lag and button placement to steal your gems. deceitful garbage. don't ever give these thieves your money
y it is in my phone without my permission
How many artists did you fire to cheap out with ai?
Extremely boring
It's a good game. I'm very much invested and even playing it regularly. Until... my account suddenly reverted back from the very beginning. All the years of effort were gone. This is the second time it happened due to updates. It's very disappointing!
im sorry im gonna have to one star this game, because i opened my rewards 2,3,4 of 9th birthday bash events, then game crashed reverse resetting my rewards to nothingness unearnable, fix your game from crash reverse resetting reward to nothingness!! i really loved this game but SERIOUSLY FIX IT!
Completely unplayable after the new update! Im sure ive lost my 1700+ day streak and all the work Ive put into this. New camp will not display any navigation buttons to exit, and the game has a glitch where no more moves can be made without a dragon BUT THERE ARE NO DRAGONS! Congrats - you guys just killed your own game and seriously pissed off loyal long time players. SO TERRIBLE shame on you
swirltched phone, go backup game is p2w. I spend 200€ and still I am at the beginning. backup doesn't work. Had to begin from new.
great game however i tried making a purchase game exited and I lost what was paid for 24.99 down the drain and keeps either locking up or exiting ready to uninstall and take the loss of money
need to update everytime....its bored
fun game but during the event portal currently in progress I purchased the 290 gem egg twice neither time did I receive my nest of eggs which is used as a key and would make the level much easier hopefully you get this and fix the issue so that I can proceed before the portal is over if so I'll gladly raise my star rank if not I just won't make anymore purchases
After a recent update I cannot access the various extra games in this app, the message I keep getting is "make sure the app is updated to the latest version". This is just so annoying and frustrating !!!
Tasks are pathetic. They tell you one thing and the game decided to prevent you from doing.
update from original 5star review. the contest for rock racing and flower merging were raised to 7000 points. the events are ridiculously hard to participate in unless you drop 100 bucks are hearts to heal the land. they made this game super hard to continue playing. sincerely itskaleesibish Helps take my mind off worries when I play! Thank you for keeping the app free to play. Thank you for still having events that give me a chance to win extra powerful dragons!
Sentiment summary
88%
Positive (4-5★)
5%
Neutral (3★)
8%
Negative (1-2★)