Review Insights · Google Play
Merge Mansion: Puzzles & Story
Metacore Games Oy · 654,138 ratings · ★ 4.4
4.4
★★★★★
654,138 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
24 negative reviews mention this · 53% of all complaints
★★★★★ "The most recent update makes me want to uninstall the game, and I have been playing for years and paying the mystery pass every 3 weeks. The developers are constantly changing things trying to fix what's not broken or make it so they get mo…" - Adrian V
2
"play"
11 negative reviews mention this · 24% of all complaints
★★★★★ "The most recent update makes me want to uninstall the game, and I have been playing for years and paying the mystery pass every 3 weeks. The developers are constantly changing things trying to fix what's not broken or make it so they get mo…" - Adrian V
3
"update"
6 negative reviews mention this · 13% of all complaints
★★★★★ "The most recent update makes me want to uninstall the game, and I have been playing for years and paying the mystery pass every 3 weeks. The developers are constantly changing things trying to fix what's not broken or make it so they get mo…" - Adrian V
4
"anything"
6 negative reviews mention this · 13% of all complaints
★★★★★ "my app only freezes when I open it. I can't do anything." - Dr. Kara Burnett
5
"having"
6 negative reviews mention this · 13% of all complaints
★★★★★ "hard to get support when you are having trouble" - Wendie Mitchell
6
"merge"
6 negative reviews mention this · 13% of all complaints
★★★★★ "The app is misleading. It shows working inside and work to the missing key will be easy. I think the way to getting inside is working and finishing exterior work, which is tedious and eventually boring. I have tried this game several times.…" - Pamela Johnston
7
"playing"
5 negative reviews mention this · 11% of all complaints
★★★★★ "The most recent update makes me want to uninstall the game, and I have been playing for years and paying the mystery pass every 3 weeks. The developers are constantly changing things trying to fix what's not broken or make it so they get mo…" - Adrian V
8
"things"
5 negative reviews mention this · 11% of all complaints
★★★★★ "The most recent update makes me want to uninstall the game, and I have been playing for years and paying the mystery pass every 3 weeks. The developers are constantly changing things trying to fix what's not broken or make it so they get mo…" - Adrian V
9
"love"
5 negative reviews mention this · 11% of all complaints
★★★★★ "The most recent update makes me want to uninstall the game, and I have been playing for years and paying the mystery pass every 3 weeks. The developers are constantly changing things trying to fix what's not broken or make it so they get mo…" - Adrian V
10
"times"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Would be a great game except they make it too hard to get the lampposts and the generator times out after only 3 clicks." - Jesseca “Cat”
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
the game was fun you had a lot to do you have to wait for hours just to complete one pot what is in 3 days and I'm trying to complete one piece
fake app dont waste time of this
Игра прикольная, но после нового обновления практически перестала запускаться - очень долго грузится, после чего выдаёт ошибку, и так много раз подряд. Из-за этого игру пришлось удалить и поискать более интересные альтернативы.
Used to be fun, but now greed has taken the best of devs. Good luck keeping the game alive - you'll go down the drain slowly but surely!
my app only freezes when I open it. I can't do anything.
hard to get support when you are having trouble
They are refusing to fix a problem or at least keeping me up to date about it!!
currently can't purchase anything
well, i did luv it and now its exactly the same as all the other ones i hated to play.🙄🙄😡😡
doesn't even allow you in the game waited over 40mins.
weird apps started appearing on my phone. you have been warned!!!
Does anyone Know how to reset the game that you delete it on accident. How do I get back to my normal play. I did it again I cleaned my catch plus existing catch to make more Room on my tablet and it deleted mag's mansion. I was on level 1400.How do I get my game back?It wants me to start new and I don't wanna do that someone.Please help
why doesn't my dimond go on it seem to be stick on 93 I have had 4 big bundles and loads of 2 and 3 but still in 93 no point in playing anymore
its really annoying from all the events they have and the extra things u have to do to get the special items and just isnt worth playing if I wanted to know the story I can just find a lore video. also not having choices in the designs u renovate pmo.
I don't like the new upgrades like the daily task suck now we don't get the lil ball pit machine and the end that made me wanna pay the 15 bucks for extras but its not worth it anymore update will not buy the season pass anymore its a waste...Off with their heads for doing this to me I don't even play as much anymore.
Just got a new phone. When I sign back in to my Google or Facebook to link to my old file, the app stops loading past 50% on the reload. I've uninstalled and redownloaded the app. I've cleared my storage and cache. Nothing is working. I have no idea what else to do.
Game is amazing worth 10 stars easily if it wasn't for the fact that when I got a new phone for some reason my account was erased and having it linked didn't do anything I'm guessing my data got corrupted trying to transfer phones but I had the game basically beat not much content left FTP so I didn't spend a penny and now my account is gone forever so I'm lowering my rating losing all my dedicated time in this game over a technical issue that has nothing to do with me is worth 1 star
This is the worst merge game I've played. I have played half a dozen, but this is so frustrating that all the generators need to recharge after so few actual merges. I literally have to leave the game with 80 energy because I can't play anything. I thought this was a better story than most, but the frustration over the generators not generating jack is too much. This game sucks.
Once again app not working
Directing me what to do within the game?? I'm not a child. So boring. Uninstalling
why is the no more moves by watching ads?
Extremely Boring game, Process is too slow.
I downloaded it but it got stuck at 50% while the game was loading . I tried uninstalling a few times and installing again but it still gets stuck at 50. I hope this issue can be resolved
The new update and layout is terrible. Very confusing. Small icons and letters. There was nothing wrong with the layout. Why did you feel you needed to improve it. Because it is not an improvement. It's a disaster.
the trade items feature does not work. we r not getting newly traded items in inventory
A lot of work with little pay off. Would be better with a history mode so you can see past diolog also some of these challenges are beyond impossible as without items you would even half finish them as the last few tasks require more exp than the rest put together
do not like this new update with all these new tabs and more complicated distractions on a simple game!
it was working fine , now it freezes up and I can't access playing the game. I've cleared cache several times, restarted, optimized apps and its still not working 😕
what is up with this game now. you can not play it and so now I am guessing I will loose all my purchases and items I have. every time they do some type of maintenance to this game there's always problems. I love this game but it is starting to get extremely agitating when you try to play and you can not get it to do anything. don't download or spend your money on this game if you like having fun find something else like it and play that one. I am back playing homescapes and you should too.
The most recent update makes me want to uninstall the game, and I have been playing for years and paying the mystery pass every 3 weeks. The developers are constantly changing things trying to fix what's not broken or make it so they get more money for less play. Either way the game i used to love is now an endless money pit with impossible side events that are impossible to complete for terrible rewards. The bird and fishing events are a joke when you earn the same fish and bird. I could go on
Would be a great game except they make it too hard to get the lampposts and the generator times out after only 3 clicks.
it wont open on my chromebook. it takes all my memory on my tablet, and wont update anymore on it
dont know why but every time i try to buy one of the offers it come up error
I've played for a long time. Updates don't make things easier. trying to finish tasks and it goes down for maintenance. Now it won't allow purchases. Time to find another app to play.
Edited review: this game used to be great for feeling non predatory. It just keeps getting worse with daily tasks that that are impossible, so you miss precious chests. So you put in your time for the week, completing all the tasks, only to reach day seven and not be able to complete the newest ones.
The app is misleading. It shows working inside and work to the missing key will be easy. I think the way to getting inside is working and finishing exterior work, which is tedious and eventually boring. I have tried this game several times. I'm usually pretty good with merge games but this one is difficult. It would be interesting to make this into a movie, because every time I see this app it peaks my interest. Not saying this to make the game work, saying this because I love mysteries.
Stop doing so many "auto merge madness" everyday! There's times when it doesn't even pop up that it's there and it merges everything that I intentionally did NOT merge. If you seem to think that so many players love this feature, then make it permanent so that I only have to turn it off once. But its ridiculous having to turn it off 10 times a day. Not everyone likes it
I have played this game for 2 years now. I have had to restart and play from the beginning after my original file was lost. I honestly like to play the game it's fun and simple to play/learn. I have an issue with the auto merge. What is the point of turn it of if it still disappears? It seems like a waste of a function. I don't like the changes to the menus either. I'm just to the point now so many things have changed that I no longer want to play the game.
I was going to give it a 1 start, but I did really used to like this game. Until I noticed their use of Ai. The second companies use Ai, im out. it's lazy and takes the soul out of games and art. :(
Crashing often - I don't have an update on the play store and the game keeps crashing.
I got this game but didn't realize it was a merge game I don't like the merge games because it takes too long to get anything done. The other reviews were correct it takes way too much patience for me to play this game!!! I don't have it!!! Lol i'm gonna try and give it one more shot.
Where do I buy a bucket of water now? It does not seem to be anywhere, I can't move forward in the perfumery without it 🤔 the latest updates are starting to make me not enjoy this game. On the verge of giving it up.
love the game, but just had to reinstall after having to reset my device and the game has gone back to level 1. How do I get back to my current level
I'm going to preface this by saying I really enjoyed this game. It was fun, I liked the plot, and I sunk more hours than I probably should into it. So when I say automerge has ruined this, I'm not saying it lightly. It wasn't so bad when the option to turn it off was outside the game board, but when they, in what I can only assume was an act of spite, moved it into the play area so it can merge things you wanted to NOT merge before you can turn it off... That's when it stopped being a fun game.
It's a fun game but, u have to spend too much money to keep going. kind of a rip off. u never get enough diamonds wen u click on the piggy bank. u have to use ALL ur lighting bolts to get wat u need. they never give u wat u actually need. u have to burn thru ur lighting bolts just get gloves?? cmon! u could make it more fair.
Sentiment summary
86%
Positive (4-5★)
7%
Neutral (3★)
7%
Negative (1-2★)