Review Insights · Google Play
Merkur24 - Slots & Casino
Whow Games GmbH · 59,415 ratings · ★ 4.3
4.3
★★★★★
59,415 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
8 negative reviews mention this · 26% of all complaints
★★★★★ "Have played this slot for a few weeks, had 32b balance and was called away for a few minutes and the game had automatically changed my bet to maximum !!! Nasty habit.." - Realbilly Miller
2
"money"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Terrible. Will cost a lot of money to get anywhere in this app. Outrageous prices for coins. Card pack prices actually criminally insane costs. These companies prey on the gambling addicts and it's high time they were properly regulated by …" - Steve “weare1970” F
3
"slot"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Have played this slot for a few weeks, had 32b balance and was called away for a few minutes and the game had automatically changed my bet to maximum !!! Nasty habit.." - Realbilly Miller
4
"free"
4 negative reviews mention this · 13% of all complaints
★★★★★ "absolute rubbish. never win anything decent. you can buy free spins with in game coins for 2mil, 4mil etc but you will never ever get that back. uninstalled" - David Haworth
5
"play"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Have played this slot for a few weeks, had 32b balance and was called away for a few minutes and the game had automatically changed my bet to maximum !!! Nasty habit.." - Realbilly Miller
6
"games"
4 negative reviews mention this · 13% of all complaints
★★★★★ "it has pragmatic that's ok, they took out netent I'm not sure why, and every once in a while you have to uninstall and reinstall the game otherwise it won't let you play anything the games just get stuck" - Cristian Muresan
7
"people"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Developer's seem obsessed with giving you stickers to collect for free nothing in particulars, who exactly are you aiming the sticker thing at.... The 5 year olds that are addicted to slot machines? Top tip, quit with all the free deelies a…" - Geovani351 Geovani351
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Doesn't open on my Samsung
Have played this slot for a few weeks, had 32b balance and was called away for a few minutes and the game had automatically changed my bet to maximum !!! Nasty habit..
absolute rubbish. never win anything decent. you can buy free spins with in game coins for 2mil, 4mil etc but you will never ever get that back. uninstalled
absolute 💩
garbage slots that never pay out.
Can someone cash out on the app??
this is fun and all but the game crashes so much it seems so unstable as an app think this should get looked into
rubbish
STOP ‼️ READ 1* REVIEWS to save massive time and disappointment. UNINSTALLED. Dubious from beginning❗️ Thay made me download 600mb of data 😑 for what?
disgraceful 1 bonus in 25 million and got 700,000 deffo neva again 😑
Malicious app
Developer's seem obsessed with giving you stickers to collect for free nothing in particulars, who exactly are you aiming the sticker thing at.... The 5 year olds that are addicted to slot machines? Top tip, quit with all the free deelies and collectable whatsits and concentrate on making a good casino slot app, you might get people to play it without being irritated with nonsensical garbage
Bad
I spend more than 300£ on this scamming slot game, you never can hit the jackpot or even big win, all they ask is about to purchase more and you always lose, highly recommend to not download this creepy slot game👎👎👎👎👎 THIS GAME IS TOTALLY SCAM PEOPLE
Terrible. Will cost a lot of money to get anywhere in this app. Outrageous prices for coins. Card pack prices actually criminally insane costs. These companies prey on the gambling addicts and it's high time they were properly regulated by the UKGC to see they operate fairly. Or better still are forced out of business.
terrible
not enough features money makers
if you are thinking of downloading this app just a heads up I'm not sure what data will be provided is but even before my first spin it downloaded 4 times then two minutes in to the game another download then a minute later another one. I would truly give this app a 5* for the worst app experience. All this pausing and waiting put me off the game.
The only way you can make money on this slot game is by leveling up other than that the machines don't pay out.
well congratulations on coming up with the dullest slots site ever. winning anything was a rarity & when free spins eventually came, it was pitiful. you actually want people to spend money on this?
How many losing bonus round can you have play this casino to find out you can predict the out come normally around 1% back its gettin boring playing to constant lose its a game not a real casino make it playable please
Low possibility of winong bonus games, not to mention small ammount of chips that you are getting. Games itself are fine.
Shocking beyond shocking. Over £100 today spent over 200 billion coins 180 million a spin, and you give me 2 lots of free spins. Diabolical. These games need seriously regulating by central government to protect people and their money. There's no protections or regulations, and that's not fair on any player. 3 solid days playing with hardly any free spins or features. Wow. Unbelievable. You've now lost me as a loyal player. Appalling.. 😢😌😔😌😔😢😪😔😌
Doesn't track with freecash played till lv 300 was very boring
Not very good always crashes and don't load slots up to do challenges very disappointed
Literally won up and got reset back to nothing because of their own error. In the same process used up trophy purchases which weren't reset so no way to rebuild. Uninstall it is
Avoid Gambling
it has pragmatic that's ok, they took out netent I'm not sure why, and every once in a while you have to uninstall and reinstall the game otherwise it won't let you play anything the games just get stuck
Two games I know a lot about are Fishin' Frenzy and Eye of Horus. If the bookies or arcades machines gave only two scatters at most in 20+ minutes play there'd be a lot of smashed machines.
I want all my project as a team because I want I really need to withdraw if I do it I think that will be okay for me please do something
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Sentiment summary
82%
Positive (4-5★)
4%
Neutral (3★)
15%
Negative (1-2★)