Review Insights · Google Play
Messenger
Meta Platforms, Inc. · 111,542,054 ratings · ★ 4.7
4.7
★★★★★
111,542,054 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"messages"
7 negative reviews mention this · 24% of all complaints
★★★★★ "This app exists for its own sake. It doesnt offer anything new, but i literally cant read my facebook messages without it. Lame." - Connor Bridge
2
"keeps"
4 negative reviews mention this · 14% of all complaints
★★★★★ "keeps asking me for my password 🙄 and it's annoying again😤😤😤" - roberta pagan
3
"send"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Incredible that one of the world's largest companies couldn't pull off a bug free messaging app for over a decade. For over 10 years, carefully selected images have been sent in random order, so you couldn't tell a story with them. Desktop …" - András Kovács
4
"sending"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Incredible that one of the world's largest companies couldn't pull off a bug free messaging app for over a decade. For over 10 years, carefully selected images have been sent in random order, so you couldn't tell a story with them. Desktop …" - András Kovács
5
"message"
3 negative reviews mention this · 10% of all complaints
★★★★★ "This app exists for its own sake. It doesnt offer anything new, but i literally cant read my facebook messages without it. Lame." - Connor Bridge
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
This app exists for its own sake. It doesnt offer anything new, but i literally cant read my facebook messages without it. Lame.
Incredible that one of the world's largest companies couldn't pull off a bug free messaging app for over a decade. For over 10 years, carefully selected images have been sent in random order, so you couldn't tell a story with them. Desktop says messages was delivered, mobile says Sent or stuck Sending, so you never know whether your messages reached the other person. Evil company, inept team, terrible product. Why can the small team of e.g. Signal do so much better?
keeps asking me for my password 🙄 and it's annoying again😤😤😤
very bad app.. ગર્લ્સ always block me સૌથી પેલા બ્લોક નું ઓપ્શન ડિલીટ મારો પ્લેજ 😭
lag
what nonsense! whenever i try to play an audio message, it doesn't work,,? why?
ano nangyare sa messenger, bkit d nakaka send Ng message couldn't send lng naka lagay 😭
often bugs, others can't hear me even though I have a stable wifi connection
It lags so much, it keeps me waiting and it takes so long to load my messages
world's best tracking software
Fix your app, I can't receive and send messages, what is the purpose of this app if you can't do stuff like send pictures.
fix the sending process
it banned me for no reason I was doing nothing I was just casually scrolling until they said my account got suspended what a stupid ban
having problems pretty much all the time, if its not one thing its another, photos/videos are most common but now its voice messages too, sometimes i just straight up dont get notifications, it just sucks
disconnected frequently
It sucks so bad. It keeps crashing e every time you switch accounts
Messages from one thread suddenly appear as drafts in other message threads/ group chats with different recipients. This is a **major** security issue. Hope Meta fixes this. I have uninstalled and reinstalled the app, and restarted my phone in between, but the glitch persists.
app errorr
it is now making me create a pin to get into my messages. this is utterly stupid, I don't want this and the fact that it is making me do this makes me angry and right now I want to delete it!
Can't send image files or any file in this app, useless
always needs uninstalled then re installed to make it work
The app always has issues with logging in and keeping logged in. It always force me to log out, stating that session expired error. Never had a day where I never experienced that.
good
keeps crashing out
i am so happy ❤️❤️
Please bring back the old gif searching. nobody uses bitmoji stickers. stickers or ai stickers in conversation. We need our GIF keyboard back!
useful and convenient as it is overall the all is great, innovates and introduces countless new features every year. tho what i heavily dislike is every time sending photos and videos the quality downgrades soo bad this part is the inconvenient side of the app you have to find or use separately to send something without changes. would love to suggest an optional feature for it especially for videos.
I cant see my friends notes like what the hell I've been deleting reinstalling the app but still it doesnt show my friends notes
detter👍👍
Sentiment summary
94%
Positive (4-5★)
4%
Neutral (3★)
3%
Negative (1-2★)