Review Insights · Google Play
Messenger
Meta Platforms, Inc. · 112,577,937 ratings · ★ 4.7
4.7
★★★★★
112,577,937 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"messenger"
5 negative reviews mention this · 19% of all complaints
★★★★★ "I'm very disappointed with filter and messenger" - karan maher
2
"account"
4 negative reviews mention this · 15% of all complaints
★★★★★ "I am very disappointed with Facebook. My account was suspended without a clear explanation, and despite following the appeal process, I am worried it may be permanently disabled like my previous accounts. I have created multiple accounts be…" - kupal
3
"chat"
4 negative reviews mention this · 15% of all complaints
★★★★★ "best chatting apps messager 😍😍😍😍😍😍" - Biswash Gharti Magar
4
"messages"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Sometimes it throws away long messages you're writing. Just deletes them. Absolutely devastating problem. It makes the entire app completely worthless. Also, GIFs can't be scrolled through, it just sends the one your finger scrolled across …" - Kristian K. M.
5
"problem"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Sometimes it throws away long messages you're writing. Just deletes them. Absolutely devastating problem. It makes the entire app completely worthless. Also, GIFs can't be scrolled through, it just sends the one your finger scrolled across …" - Kristian K. M.
6
"update"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Why is it constantly signing me out of my account even with the most updated version of the app and a up to date device 🤔 also there are people hacking applications in the settings of these apps while I'm typing this report people are hack…" - K Based85
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I dont have the music feature ://
very good
bad Ai meta
I am very disappointed with Facebook. My account was suspended without a clear explanation, and despite following the appeal process, I am worried it may be permanently disabled like my previous accounts. I have created multiple accounts because my previous ones kept getting suspended, and now I am unable to access my account again. The support and review process feels unfair and frustrating. I hope Facebook improves its account verification and appeal system for legitimate users.
Why is it constantly signing me out of my account even with the most updated version of the app and a up to date device 🤔 also there are people hacking applications in the settings of these apps while I'm typing this report people are hacking the keyboard on this app 124pm July 4th and this current moment of July 21, 2023. Now 2024 electronic harassment and gangstalking 2013/2026.... dashboard cam 1970/neighbors. i never set a pin they keep asking for gangstalkers have my device &apps cloned
Sometimes it throws away long messages you're writing. Just deletes them. Absolutely devastating problem. It makes the entire app completely worthless. Also, GIFs can't be scrolled through, it just sends the one your finger scrolled across instead. Donkeys developing this, I swear.
Nice
garbage
I can't even update this freaking messenger
Messenger was nice. WAS. It was good back then but now there are soO many BUGS and unnecessary stuff added. I'm only using this because this is the most widely used like I don't have a choice.
best chatting apps messager 😍😍😍😍😍😍
My notes are not enable please fix the problem with my account and enable the notes in my messenger
bug in the latest update..
I hate it, I only use this cause a dumb work chat forces me too
please give messenger chat video call filters why you remove filters 😔😔😔😔
Not good 🤕😡
One star because Facebook is deactivate many accounts and my accounts is permanently disabled and i can't use my accounts right now😭
No messages, no phone calls, no notifications are working. I have uninstalled and reinstalled it many times, restarted it, nothing is working. And the biggest problem is that there are no filters or effects when talking on video calls. No effects are showing.
ok
whats wrong with this app nowadays. my chat with people automatically go to archieved and a new chat opens up with them automatically with a sign end to end encrypted. but i need data from the non encrypted one. i cant even open it. and when i unstall and re install the app.. to every conversation the past messages are not shown and is stated as now available in this version and needs update. i have the recent updated one though. what the hell is this
When someone leaves the Group Chat, the Name and Group Photo changes. Fix this!
I do not have access to my account, the app is asking more personal information that is not necessary. Please fix these problems as soon as possible.
nice
y yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
I'm very disappointed with filter and messenger
quite laggy, and sometimes takes so much time to load especially when I'm trying to see the message requests
Sentiment summary
94%
Positive (4-5★)
4%
Neutral (3★)
3%
Negative (1-2★)