Review Insights · Google Play
Meta Ads Manager
Meta Platforms, Inc. · 524,460 ratings · ★ 4.3
4.3
★★★★★
524,460 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"useless"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Useless app, i tried logging in to my instagram account as soon as I leave the app on recents screen to get the otp, the otp page resets to login page + there's no way to link my instagram account to my facebook account or to know if they'r…" - Khalid
2
"work"
5 negative reviews mention this · 15% of all complaints
★★★★★ "not working good" - KING DESIGNER
3
"account"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Useless app, i tried logging in to my instagram account as soon as I leave the app on recents screen to get the otp, the otp page resets to login page + there's no way to link my instagram account to my facebook account or to know if they'r…" - Khalid
4
"meta"
4 negative reviews mention this · 12% of all complaints
★★★★★ "I want to close meta ads" - JKLB skyrius Jungtis
5
"money"
4 negative reviews mention this · 12% of all complaints
★★★★★ "very useless app, they took my money and didn't run any ads for me,, instead they restricted me from using the app without refunding my money or running the ads.... they're just scammers" - Nathaniel Nnamdi Uchechukwu
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
unapproved ads
best
chor company ..lot rhe logo .ye
not working good
Useless app, i tried logging in to my instagram account as soon as I leave the app on recents screen to get the otp, the otp page resets to login page + there's no way to link my instagram account to my facebook account or to know if they're linked, from within the app
good
After the App was updated last time... We could not fund our account with the App any longer
I want to close meta ads
doesn't work, keep saying an error and cant log in
DO NOT RISK! Created ads on its own and charged me multiple times before I even noticed! stole more than $50 from me WITHOUT MY PERMISSION - UNINSTALLED!
“Not satisfied with the quality of leads generated through Meta ads. Most inquiries appeared fake or unverified.”
very useless app, they took my money and didn't run any ads for me,, instead they restricted me from using the app without refunding my money or running the ads.... they're just scammers
for a multi billion company what a shame of an app. what a disappointment.. the app crashes all the time. this app is not made for phones. it does not work. keep trying to post a campaign for more then 1 hour. so weak people working on this app.
very complex
cannot use most features of the app because menus you can select are hidden behind my phones home button/back button/multi select. edit: app updated and now nothing works. how do you provide negative stars?
This app is pretty useless. You can't really do anything, even viewing the ads is not good enough. Any editing has to be done on web. Views are limited. What's the point of installing it if everything needed can be done only on web 😌
useless app
Doesn't work. Just freezes, will not load.
I have been trying to make a deposit for almost a week now, anytime I try to select either pay by bank transfer it's supposed to take me to a time where I'll find the bank name and everything but instead it keeps loading and loading and loading for hours it never displayed anything or anywhere that I am sending money to I even tried paying with the Nigerian naira debit / Mastercard still won't work I just hope the Google thing finds this message and help me out I have been unable to run ads 🙏
mast 🤌🏻
it never lets me open the billing side. it's very frustrating
useless app , no customer support only AI Chat is available which is not helpful. please add a customer support team, no issue related to ads are getting resolved with the help of AI ! my facebook page is still there after deleting my facebook profile and my ads account is disabled , but I'm still running an instagram page, I need to recover my ads account which has money left in the wallet and I need to contact the customer support team which is impossible!
Crashes frequently. Can't change any setting, description, etc. bc it crashes. Only useful for monitoring the performance.
buggy
sucks
many bug problems
the count of the leads are not showing properly in the meta ads app but meanwhile it shows in the desktop
Hello Meta Support Team, My name is Oliver Alusan, and I am the owner and administrator of my Facebook page. I respectfully request a final review and restoration of my page. I have operated this page for more than 3 years and built a genuine community of more than 38,000 followers. The page has been very important for my business activities, customer communication, and online presence in Papua New Guinea. I am an Independent Distributor of Dynace Global in PNG, and I use the page to promote pro
This app was working fine now its broken an i cannot even log into my Instagram account
Good but delay in advert nowadays I hope you work on that
Very complicated app to use
you have to wait to get results spent lots of money results not upto the mark sometimes cant cover ur cost
Can't view by custom dates on Android because the "view campaigns" button is behind the Android's back/close all/home menu.
DESIGN FLAW IS HUGE who designed this app, do they not have a phone? I have an android 26s plus the app buttons are in the same position as my phone navigation buttons all the way at the bottom of the screen. Every time I need to approve something Im exiting out of the app. POINTLESS
Sentiment summary
81%
Positive (4-5★)
5%
Neutral (3★)
14%
Negative (1-2★)