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Review Insights · Google Play

Mi Energía DISA

GRUPO DISA · 0 ratings · ★ 0.0

0.0
★★★★★
0 ratings
5 ★
0 (0%)
4 ★
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3 ★
0 (0%)
2 ★
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1 ★
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Top complaints - extracted from 14 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"account"
3 negative reviews mention this · 21% of all complaints
★★★★ "Cannot get onto the app as it won't recognise my WiFi or my account" - Robert Forster
2
"puede"
3 negative reviews mention this · 21% of all complaints
★★★★ "No se puede bajarla" - Salek Boulamghair

📋 All 14 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Lee Cook 6/23/2025
The app on itself is extremely easy to use, but the delivery service is abysmal. My gas bottle STILL hadn't been delivered after 3 weeks with many phone calls and emails. I eventually received my money back after waiting 5 weeks.
★★★★ Robert Forster 11/8/2024 v1.4.1
Cannot get onto the app as it won't recognise my WiFi or my account
★★★★ I “LightIsRotten” I 6/25/2024
This is one of the most lobotomized, not user friendly and not helpful applications I could ever experience. Please make it better. But do not worry, your competitor Cepsa is not doing well either xD.
★★★★ Antonio R.C. 6/4/2023 v1.0.21
The master of disaster!!!!!
★★★★ Juan 5/11/2023 v1.0.21
Es Imposible descargar esta App, lo he probado muchas veces, llevo un mes intentandolo y en diferentes teléfonos (android y iphone) No funciona
★★★★ Salek Boulamghair 5/5/2023 v1.0.21
No se puede bajarla
★★★★ José Luis 2/3/2023 v1.0.20
Pongo usuario y contraseña pero no arranca. Es desesperante.
★★★★ Uriepero Ramón 1/30/2023 v1.0.20
Horrible, crear una cuenta con una clave mas complicada que ni Julian Assang la recuerda, no sirve, por error no se de que envian la clave a un numero telefonico que no es el configurado, no la recomiendo....
★★★★ Juan Martín 12/10/2022 v1.0.18
No se puede acceder a las secciones de Ofertas, Estaciones y Hogar desde las últimas actualizaciones.
★★★★ Gordon Amponsah 7/6/2022 v1.0.8
I can not good always errors
★★★★ Herb Starykon 5/13/2022
App doesn't work‼️ You can't even create an account.
★★★★ Patrick Bigaj 5/11/2022 v1.0.5
I can't reset password, I get information that SMS can't be sent but I receive SMS but I can't do anything. :(
★★★★ Wendie Bunting 5/2/2022 v1.0.5
App does not work. Cannot even create an account because it continually has errors.
★★★★★ Yoseba Momoitio 4/30/2022 v1.0.5
No se porque es tan complicado generar una tarjeta nueva. Por error obtuve la tarjeta errónea y la borre para generar la tarjeta azul de shell. El caso es que es imposible generar la tarjeta desde la app y también es imposible borrar tu cuenta para empezar de cero. Así que no me pueden hacer ningún descuento en shell. Espero que se pueda resolver el problema porque la aplicación tiene buena pinta. Pero no entiendo porque el usuario puede generar una tarjeta al registrarse, y no después.

Sentiment summary

0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)

🎯 Significant negative sentiment - strong clone-and-improve target. Read the complaints above.