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Review Insights · Google Play

Microsoft OneDrive

Microsoft Corporation · 7,130,539 ratings · ★ 4.6

4.6
★★★★★
7,130,539 ratings
5 ★
5,442,416 (76%)
4 ★
1,066,096 (15%)
3 ★
305,573 (4%)
2 ★
68,757 (1%)
1 ★
247,669 (3%)
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Top complaints - extracted from 28 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"every"
5 negative reviews mention this · 18% of all complaints
★★★★ "Used to be great, worthless now. Doesn't save docs in OneDrive automatically like it used to. You have to turn it on every time you open a document. I'm constantly losing changes to docs. Docs on One Drive using my laptop don't show up in m…" - Christy Mitchell
2
"phone"
4 negative reviews mention this · 14% of all complaints
★★★★ "Used to be great, worthless now. Doesn't save docs in OneDrive automatically like it used to. You have to turn it on every time you open a document. I'm constantly losing changes to docs. Docs on One Drive using my laptop don't show up in m…" - Christy Mitchell
3
"files"
3 negative reviews mention this · 11% of all complaints
★★★★ "personal value ask me to verify identity every time I open it and when it opens it is not synced and does not show all files and documents (it ask me to verify identity when I click on any folder as well and when i refresh it says i am not …" - Ahmed Alzayer
4
"update"
3 negative reviews mention this · 11% of all complaints
★★★★ "App keeps crashing when i select more than 50 files to move,even though it's just a bunch of low quality photos (not even videos!) (not that formats actually matter🙄) Update: Still like that, and i also discover that i need to constantly l…" - Jedidiah Judah Marada

📋 All 28 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Christy Mitchell 6/27/2026 v7.57.1
Used to be great, worthless now. Doesn't save docs in OneDrive automatically like it used to. You have to turn it on every time you open a document. I'm constantly losing changes to docs. Docs on One Drive using my laptop don't show up in my phone. I have to find another app. Why did you break something that used to work great?
★★★★ Ronald Griffith 6/27/2026 v6.69
F ONE DRIVE! DELETE!
★★★★ Anthony Fiore 6/26/2026 v7.57.1
trashcan
★★★★ troy byron 6/26/2026 v7.57.1
seemeý
★★★★ Rippon Nath 6/26/2026 v7.55
Very Bad service
★★★★ Masxole Jack 6/26/2026 v6.78
Masxolejack
★★★★ Meshary 6/26/2026 v7.57.1
it re-enabled it's self without my permission
★★★★ Stanley Kariuki 6/26/2026 v7.57
restaurant all
★★★★ Niwa “唐揚げ” Tori 6/26/2026 v7.8.1
microslop
★★★★ Ahmed Alzayer 6/26/2026 v7.57.1
personal value ask me to verify identity every time I open it and when it opens it is not synced and does not show all files and documents (it ask me to verify identity when I click on any folder as well and when i refresh it says i am not connectrd to internet) I cleared cache and data but still
★★★★ K W 6/26/2026
mi-soft is soft on everything. every app. every technology. put a fork in them, they're done.
★★★★ Jedidiah Judah Marada 6/26/2026 v7.57.1
App keeps crashing when i select more than 50 files to move,even though it's just a bunch of low quality photos (not even videos!) (not that formats actually matter🙄) Update: Still like that, and i also discover that i need to constantly login and create pin EVERYTIME I want to access vault. When I'm in, my files inside the vault is not shown. It's unusable
★★★★ Anna Bean 6/25/2026 v7.57.1
Suddenly attempting to backup every single photo and video on my phone despite me only selecting a few device folders to backup. Have had to disable it because there are thousands of files and my phone cannot cope, not to mention it's just not necessary and not what I have selected it to do. APP KEEPS AUTOMATICALLY DESELECTING THE FILES I HAVE SELECTED TO BACKUP AND SELECTED ALL ITHER FILES THAT I HAVEN'T SELECTED INSTEAD.
★★★★ smurf 6/25/2026
I dont use
★★★★ Robert 6/25/2026 v7.57.1
dont use
★★★★ Melody Yoder 6/25/2026 v7.57.1
Woke up to the app uploading my phone. I did not give it permission to. After I revoked it, it still managed to upload. Now I gave it zero permissions at all. So what's the use of having it?
★★★★ Jujutv Makara 6/25/2026 v7.57.1
thank
★★★★ mary reaney 6/24/2026 v7.57.1
puree storage should be more storage than what it is
★★★★ donald hutton 6/24/2026 v7.57.1
why others?who??????
★★★★ ratu Gaming 6/24/2026 v7.57.1
Tres user Friendly.
★★★★ Christina 6/24/2026 v7.57.1
storage broken
★★★★ Dylan Lusk 6/24/2026 v7.57.1
App crashes every time I open it on modern Samsung device. Useless.
★★★★ hamza patel 6/24/2026 v7.55
very nice
★★★★ infuriated troopa 6/24/2026 v7.57.1
A genuinely useful feature, Samsung Gallery Sync is going away from Samsung phones and replaced by Onedrive backup. Two problems: 1, Its not a sync feature, it's 1 way. 2, If you remove delete a backed file from Onedrive (including empty Recycle Bin) and wanted to re-backup from a monitored folder on the phone, you can't. UPDATE: Why is it backing up folders that I have NOT selected ffs???
★★★★ Parimal Walunj 6/24/2026 v7.57.1
While saving the document it does not upload due to which all efforts go into vain.
★★★★★ Dusten Vest 6/25/2026 v7.57.1
please and thank-you
★★★★★ Shiva Dubey 6/25/2026 v6.46.2
abhi maine aapko istemal karna
★★★★★ Ben mukuka 6/25/2026 v7.57.1
this app needs a whole new interface. Everything feels complex i can't cancel a multiple file update at once, the ui is boring smh I regret paying for this

Sentiment summary

91%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.