Review Insights · Google Play
Microsoft Word: Edit Documents
Microsoft Corporation · 16,158,776 ratings · ★ 4.8
4.8
★★★★★
16,158,776 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"word"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Tried using it for opening a Word file, cannot be used offline. Useless." - Christoffer Strömblad
2
"screen"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Undismissable co-pilot ad banner at bottom of screen, x button does not work, garbage." - Mal'oo Allaughn
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Did not open at all from the second time
i onlynhave one email and it require me to add another existing email and it's hassle
GOOD
very slow
good
Signing up issues.
very good
Undismissable co-pilot ad banner at bottom of screen, x button does not work, garbage.
awful
Formatting is different when opening file made on PC version. Not worth all the extra hassle to use
This app.is.total.garbage. it constantly logs you out and wants you to verify the account and when you do it keeps saying incorrect information
very bad and I don't want to login it and it's not working.😡
doesn't load. just stays on configuring screen
wow😘
Tried using it for opening a Word file, cannot be used offline. Useless.
I'm so freaking frustrated! I've had this subscription for so long, I mean so long! I've had issues seeing documents I've written, it's all black. I've changed color of background, I've changed color of the pencil, I've hit the speaker and it reads words I can't see. The few times I've changed background and exposed a word or two it didn't show the complete document full of words even though I copied select all. The words seem huge so maybe they are huge and going off screen. What ever it is...
Very Bakwas for Phone
Not good
I love your business apps mostly word you can write stories
can't add another page
Word doesn't work well on mobile, but if you are in a pinch it works.
I was able to sign a document on my phone previously using word, now I can't even find that feature which is a big disappointment to me. kindly add it back to the features. you could even save your signature now it's just gone. I will humbly request for it to be added again as it is very important.
Sentiment summary
96%
Positive (4-5★)
3%
Neutral (3★)
1%
Negative (1-2★)