Review Insights · Google Play
Mileage Tracker & Log - MileIQ
MileIQ · 70,840 ratings · ★ 4.6
4.6
★★★★★
70,840 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"drives"
6 negative reviews mention this · 30% of all complaints
★★★★★ "For the last three weeks, I have been missing so many drives, it's not even funny. There is definitely something wrong with this app." - Arron Hampton
2
"year"
5 negative reviews mention this · 25% of all complaints
★★★★★ "terrible app. paid for a 1 year subscription through Google subscriptions. never got access to the paid app capability. kept asking for payment. the corrective solution given "restore " does nothing. there is no way to get a response from t…" - Allen Welter
3
"price"
5 negative reviews mention this · 25% of all complaints
★★★★★ "2017 - This app is great! I'm well into my second full year using it. It saved me a ton of time at tax season. Plus, it enabled me to claim exact mileage instead of trying to remember places. I was horrible at writing down mileage before bu…" - A Google user
4
"drive"
4 negative reviews mention this · 20% of all complaints
★★★★★ "2017 - This app is great! I'm well into my second full year using it. It saved me a ton of time at tax season. Plus, it enabled me to claim exact mileage instead of trying to remember places. I was horrible at writing down mileage before bu…" - A Google user
5
"been"
4 negative reviews mention this · 20% of all complaints
★★★★★ "For the last three weeks, I have been missing so many drives, it's not even funny. There is definitely something wrong with this app." - Arron Hampton
6
"subscription"
3 negative reviews mention this · 15% of all complaints
★★★★★ "terrible app. paid for a 1 year subscription through Google subscriptions. never got access to the paid app capability. kept asking for payment. the corrective solution given "restore " does nothing. there is no way to get a response from t…" - Allen Welter
7
"years"
3 negative reviews mention this · 15% of all complaints
★★★★★ "2017 - This app is great! I'm well into my second full year using it. It saved me a ton of time at tax season. Plus, it enabled me to claim exact mileage instead of trying to remember places. I was horrible at writing down mileage before bu…" - A Google user
8
"cancel"
3 negative reviews mention this · 15% of all complaints
★★★★★ "terrible app. paid for a 1 year subscription through Google subscriptions. never got access to the paid app capability. kept asking for payment. the corrective solution given "restore " does nothing. there is no way to get a response from t…" - Allen Welter
9
"every"
3 negative reviews mention this · 15% of all complaints
★★★★★ "huge price increases every year. eff that" - Brandon Emrick
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
terrible app. paid for a 1 year subscription through Google subscriptions. never got access to the paid app capability. kept asking for payment. the corrective solution given "restore " does nothing. there is no way to get a response from them there than boiler plate info that is not helpful. canceled subscription but no way to get a refund. Don’t waste your money on an app that has zero customer service
I have been forced to cancel due to your latest £5 per month price increase, nearly a 100% price increase for what ? it's a shame you got greedy as I can't be the only one cancelling due to your exploitation of your customer base.
huge price increases every year. eff that
Great until I found out you're going up to $13.99/month. You could have done something everyone else fails to do, which is NOT RAISE YOUR PRICE FOR ZERO REASON. Will definitely be canceling.
never got this to work. its either on or off. no stop or start.
It's unreliable. It stops tracking without warning. It also misses parts of a drives. It'll show you driving and then stops tracking and maybe will pick up later. 04/22/26 Today, it reported a route I did not drive, from an incorrect location, to a misnamed destination. Don't trust this app. I plan to cancel the subscription as soon as I download my remaining data and identify a replacement app.
59.99 to 89.99 in one year ?. BYE.
DO NOT SUBSCRIBE!!!!!! I used this for a year for my job. Two years ago, I cancelled it. A couple of months later, I noticed it was still charging me. Since then, I have tried to cancel it over and over. Have had several confirmation emails, tried to dispute with my bank, etc. It is still charging me. This has cost me hundreds of dollars!
drives me insane i cant stand having to track every drive especially using my personal phone for work
Missed 50% of the trips I made. Got so annoyed having to manually add them I just uninstalled.
The worst app ever is a huge waste of time
I'm not happy with app. I just did the 89.99 purchase and now its hasn't picked any of my drives for the 3 weeks. I want a refund.
difficult to use
data collection is too intrusive. Big NO
2017 - This app is great! I'm well into my second full year using it. It saved me a ton of time at tax season. Plus, it enabled me to claim exact mileage instead of trying to remember places. I was horrible at writing down mileage before but, with drive detection turned on, MileIQ never forgets. 2026 - after all these years, I'm canceling my subscription. it just went from $90 to $140. it's convenient for sure, but that jump in price is not worth it.
For the last three weeks, I have been missing so many drives, it's not even funny. There is definitely something wrong with this app.
works well, but the price change from $90 to $140 is a bit ridiculous.
I have been a paying user for many years. About 2 years ago my wife's phone started only selecting her primary care no matter what car she is driving. I reported the issue multiple times and I have never been able to get the problem fixed. As long as I check all the drives frequently I can remember what she was really driving. Now the app has stopped recording my drives without warning, haven't reported yet. Records rides together as 2 drives. records skiing as a drive.
This app has been getting worse over time. It got so bad that I had to turn off automatic tracking because it would kill a battery in a few hours. Can't edit drives properly from the app and must do from the desktop version. Can't edit times from the app (and even the desktop version is a nightmare for this). Cancelled the premium version because of issues and now shows "buy" splash screen every time you open the app. Switching completely to a different app.
pretty annoying. would be much better if I could tell it when to start and stop. also randomly seems to miss trips and duplicate others.
Sentiment summary
91%
Positive (4-5★)
2%
Neutral (3★)
7%
Negative (1-2★)