Review Insights · Google Play
Mimo
SZ DJI Osmo Technology Co., Ltd. · 4,189 ratings · ★ 2.3
2.3
★★★★★
4,189 ratings
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Top complaints - extracted from 79 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"export"
16 negative reviews mention this · 20% of all complaints
★★★★★ "4k export is not working on the recent update in edit section. it's fine on the dji official website app version 2.10.2 But this version 2.10.9 is broken. Does anyone have similar issues?" - Mohan Rokaya
2
"camera"
15 negative reviews mention this · 19% of all complaints
★★★★★ "Takes like 20 seconds to boot Mimo and start a recording on my DJI Nano. I can't use the only available 3rd party hardware (Telesin) to charge the camera while using the vision dock to start recording either because firmware sucks. Can we p…" - Sinæ
3
"video"
13 negative reviews mention this · 16% of all complaints
★★★★★ "I think Dji fired the good developers. Current developers/managements are not not good. Can't export the video" - Akash Tambe
4
"connect"
13 negative reviews mention this · 16% of all complaints
★★★★★ "absolutely useless app! got an osmo 360 today and can't connect it to phone at all to update firmware. utter garbage" - Niel Howells
5
"update"
12 negative reviews mention this · 15% of all complaints
★★★★★ "4k export is not working on the recent update in edit section. it's fine on the dji official website app version 2.10.2 But this version 2.10.9 is broken. Does anyone have similar issues?" - Mohan Rokaya
6
"videos"
11 negative reviews mention this · 14% of all complaints
★★★★★ "stop giving me new filter which I don't need and START FIXING BUGS SO I CAN FINALLY EXPORT MY VIDEOS. please❤️" - Priesemut
7
"working"
10 negative reviews mention this · 13% of all complaints
★★★★★ "4k export is not working on the recent update in edit section. it's fine on the dji official website app version 2.10.2 But this version 2.10.9 is broken. Does anyone have similar issues?" - Mohan Rokaya
8
"osmo"
10 negative reviews mention this · 13% of all complaints
★★★★★ "absolutely useless app! got an osmo 360 today and can't connect it to phone at all to update firmware. utter garbage" - Niel Howells
9
"phone"
9 negative reviews mention this · 11% of all complaints
★★★★★ "I can't edit in 4K, my phone is more than capable of doing it. The highest resolution is 2.7K, this is really lousy. It's the same in Lightcut.. I have a Google Pixel 10 Pro XL." - Trevor McCloy
10
"doesn"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Day 310 of no tracking support for the Pixel 10. Also doesn't support 4k 60fps for pixel 10." - Larry Daguanno
📋 All 79 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
4k export is not working on the recent update in edit section. it's fine on the dji official website app version 2.10.2 But this version 2.10.9 is broken. Does anyone have similar issues?
I can't edit in 4K, my phone is more than capable of doing it. The highest resolution is 2.7K, this is really lousy. It's the same in Lightcut.. I have a Google Pixel 10 Pro XL.
I think Dji fired the good developers. Current developers/managements are not not good. Can't export the video
stop giving me new filter which I don't need and START FIXING BUGS SO I CAN FINALLY EXPORT MY VIDEOS. please❤️
Day 310 of no tracking support for the Pixel 10. Also doesn't support 4k 60fps for pixel 10.
trash don't load
awful app crashes everytime i try to export in 4k
They force you into giving up your data to use the action camera
absolutely useless app! got an osmo 360 today and can't connect it to phone at all to update firmware. utter garbage
the worst app ever,mic will connect to phone but app say not connected. when trying to update firmware, app redirects to some random websites, then crashes. definitely going to sell this and get something that works
can't trust these clowns
Horrible experience, the worst I've ever seen. The app crashes, everything is so slooooowwww, connecting to the damn Pocket takes long, updating the firmware takes long, everything is slow and clunky. 1Gb bloatware app for data farming. it's a sad joke, and unbelievable to me that a company of this scale can release something like this.
App is loaded with junk I don't want, making it very difficult to do basic things, like a firmware upgrade. 👎🏻
2.5GB when I have no files and just cleared cache? You mad.
Basically a pointless app. Connection to the actual DJI Osmo Action 4 has never worked and always fails, nothing to interrupt, both devices right next to each other and a never ending cycle of just failing to connect, so you're unable transfer anything at all. It should work like the Meta Rayban App, but doesn't work at all. Don't waste your time.
android app doesn't connect with dji mic series. have been trying it. have also contacted dji support, so far the issue hasn't been resolved.
can not use a lot of feature for osmo mobile with Pixel10
doesn't work with older Osmo Action cameras.
The app works slower than before and most of the time the connection between the phone and the camera is lost! I am not happy with the new update at all.
Burned through my cellular Internet for no reason
1 Gb for an activation app. I ALREADY HATE THIS.
I cannot get it to stay connected to my Samsung Galaxy S26. Must be one of those useless Apple only products.
hard to use, shows firmware update available but no way to install, unintuitive, bad app
This app is an absolute piece of garbage. You buy a device for hundreds of euros and it refuses to work unless you install this horrendous bloated monster. 1gb download, asks for highly personal data that it doesn't need, and crashes all the time. This is a scam, buy other brands.
absolutely terrible app, constantly disconnecting from the pocket 2 if it connects at all. rendering the camera pretty useless. I'm so disappointed at DJI that I warm people against buying anything DJI
I can't bind my email at login, because the code sent is alphanumeric, and the dialog expects a number only. how do you mess that up?
can't login, their verification code has h numbers and letters but the text box only lets numbers.
I'm using the 360 camera and the new update broke the editing, doesn't matter what I do I can't face the camera towards me. It's just facing backward, doesn't matter what editing method I do.
Can't export video... I have a Samsung A35 with plenty of room and an external micro SD... But it is not working.
lagging so bad, and don't even understand where to add a new device
I can't connect my Osmo Pocket 3 to this app. That was a waste of money. Thanks DJI.
bad apps
Unable to use to edit videos. Constant message 'Unable to create video'. Have uninstalled and reinstalled but still not working
most third class app. not user friendly
unable to export video after a couple of hours editing, wasted my time! wt
garbage
never connects to my camera
app either doesn't connect or doesn't stay connected. one of the worst apps I've ever been forced to use. literally spent hours installing and uninstalling. still not working right. I personally DO NOT recommend this version.
unable to export video. try again?
Nothing is working. Spending an hour just to connect to camera. Somehow registered camera, but then registration disappeared. Absolute garbage this app.
this version app cannot connect with my pocket 4, but working with iPhone...
cannot export videos after editing and video was only about 1 mins long and tries other lowering specs still failed
camera lag problem
the app is barely updating has stuttering and randomly zooming in in video. unlike on PC counter part this app is not there yet. insta 360 app updating multiple time a week. i just bought osmo 360 and i never received any app update, unlike on my insta i think i received update maybe already twice this week
after update Version 2.10.2 and 2.10.1 i can't Create video or Export but in other phone is working. tsk!
After using music from here always get copyright issue either gets blocked or no monetization eligible category
Utter dog poo! the worst app you'll ever encounter and the main reason to avoid a Dji cam altogether. insta streets ahead in terms of the app. every update makes it worse!
worst update ever while using the app my mobile get overheated and camera is not working smoothly 👎🏻
I'm using a Huawei Mate 20x, which is a big phone but within the weight allowance for the Osmo mobile 6 gimbal. When I use the DJI Mimo app to take video, the footage is VERY jittery/shaky, like handheld with no stabilization. My native camera app works much better, but then I lose the tracking abilities, etc., which was a big reason for me buying this gimbal. Why, DJI, would you make an app that makes stabilization WORSE than a native camera app??? WHY, WHY, WHY?
Absolutely horrible! customer service a joke! It was working decent until today. won't connect to the camera. I installed the APK file and still won't connect! I contacted support through whats app as it's on their site as 24/7 support. several hours later I get a reply to email them! DO NOT BUY A DJI CAMERA!
+ 29 more in the clipboard copy
Sentiment summary
27%
Positive (4-5★)
4%
Neutral (3★)
68%
Negative (1-2★)