Review Insights · Google Play
MLB
MLB Advanced Media, L.P. · 274,186 ratings · ★ 4.4
4.4
★★★★★
274,186 ratings
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Top complaints - extracted from 56 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
14 negative reviews mention this · 25% of all complaints
★★★★★ "I pay for the season then I can't watch some games because they are a different network. booo -4 stars because it says stream ALL home and away games." - tyler james
2
"game"
12 negative reviews mention this · 21% of all complaints
★★★★★ "I pay for the season then I can't watch some games because they are a different network. booo -4 stars because it says stream ALL home and away games." - tyler james
3
"work"
8 negative reviews mention this · 14% of all complaints
★★★★★ "I pay for the season then I can't watch some games because they are a different network. booo -4 stars because it says stream ALL home and away games." - tyler james
4
"season"
6 negative reviews mention this · 11% of all complaints
★★★★★ "I pay for the season then I can't watch some games because they are a different network. booo -4 stars because it says stream ALL home and away games." - tyler james
5
"trying"
6 negative reviews mention this · 11% of all complaints
★★★★★ "awful app. im trying to give you money to subscribe, and I cant?" - Walker McCullough
6
"doesn"
6 negative reviews mention this · 11% of all complaints
★★★★★ "App sucks lately as it's like the Cubs with RISP and doesn't deliver. Box score, wrap, articles, etc. may or may not load. Fix your app!" - Jason Battani
📋 All 56 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
You can't even find a way to subscribe to MLB.TV with a different Team TV, All it gives me is just Athletics TV only, instead of allowing me to choose a different team for subscription.
I pay for the season then I can't watch some games because they are a different network. booo -4 stars because it says stream ALL home and away games.
The other audio options when I'm watching are not synced up. It's terrible, terrible, terrible. And if I watch on my laptop and I'm late coming to the game, the score is prominently displayed, spoiling it. With how much money is involved in the sport, this is shameful.
absolutely the worst app Ive ever dealt with
why is this app not opening now!! ever since I enrolled in Guardians tv its gone to hell!!
want to know the score, great app, what to watch the game in complete boredom because you know the score great app, want excitement...... not here! even with hide score on the score is pasted all over. if you can watch live great, but because mlb insane greedy blackout rules you can only watch about 50-60% live so you will know the score before your even watch! zzzzzzzzzzzz it's like they sat around and said let's suck the excitement out of the game with this app
Crashing over and over, no longer opens.
awful app. im trying to give you money to subscribe, and I cant?
Garbage app. So many things wrong with it.
trash
hard to use
App sucks lately as it's like the Cubs with RISP and doesn't deliver. Box score, wrap, articles, etc. may or may not load. Fix your app!
It feels like a scam trying to pay for a subscription to watch and keep ending up paying for a subscription to radio broadcast. how is radio broadcast and watching on TV? even the same price? I've tried to subscribe twice already and both times they took my money for radio broadcast subscription. smh
app does not work at all and want let you cancel free trial. it keep trying to charge you $3.88. it was so bad I had to go to the bank and cancel my debit card. this is a awful app and don't recommend it to anyone. period ...if you have It would delete it now. cause it's aca..
It often doesn't work and it's pretty buggy. I have to struggle to watch games, which is annoying when you're paying for a subscription.
Can't hear this when mowing, it's way too quiet. I don't have this problem with any other app. update: gave it another shot, bought a season pass, won't let me watch a game because I'm on the other side of the country from the market they're in. no response to support, disputed charge with CC.
Terrible. Like everthing today, it's a scam.
Changed the setting to hide scores. Click on yesterday's game to watch it, the score is front and center. What is the point of hiding scores if you don't actually, hide the scores...?
ugh! what an app! so difficult to navigate
Trying to buy tickets and app keeps taking me around in circles. How many times do I need to click Buy Now?!
just lazy. CBS SPORTS IS WAAYYYY BETTER Doesnt close when the app is closed. And doesnt stay on when i want it to app doesn't crash, but it doesn't work. Too add on to the pile of bs. I do not live in Chicago nor duo i live inn San Fransisco, but Guess what! were going too black you out. HAHAHA, man...mlb u guys are just another big corporation bending over the little guy. U just broke my last straw, CHILDREN SORRY U CANT WATCH BASEBALL. WHY? BECAUSE FOOTBALL IS AMERICAS REAL PASTIME!
it's buggy, slow and the UI experience is horrible. This is what you get for not making a dedicated mobile app and use a web page view inside an app to be compatible with android and iPhone. I wouldn't recommend this app to anyone.... if there was another option I'd use that but unfortunately there isn't and it's monopolized or goes against terms and service because it's an association that wouldn't allow others to compete.
MLB has become a prostitution organization. All I want is the radio broadcasts which I was getting for years. Then one year it started to have commercials to show how dumb we fans can be. When we complained, the prostitutes at MLB claimed too many "Customers were confused by dead air between innings." OK, so some hard core baseball fans couldn't figure out that it takes 2 1/2 minutes for players to leave / take the field. The solution was to blast inane ads twice as loud as game btw innings.
box score keeps going round and round no load
I watch alot of baseball on my phone but as of late the app or phone won't stay on. it tines out and I haven't figured out what's wrong with either. phone doesn't turn off with any streaming services so im leaning more towards a bug/malfunction.
where's the game? 😞
Very misleading
when viewing game day for a game looking at the past plays, you can scroll downwards but if you try to scroll up it forces the page to refresh. very frustrating
Radio streams playback has not worked for weeks and no info on how to fix is available on the support pages.
I don't believe my device info should be made public. I think that is an invasion of privacy.
I paid for this and im trying to make account wont let me make an account to watch my game I would give zero stars
screen keeps turning off. never did that before the recent update. screen settings are good, even have keep screen on when I'm watching and it still times out. only happens with the mlb app and no other apps. please fix. update..still having the same problem
I cannot access my subscription.
annoying this even exists tbh, deleting immediately after the game is over
you can't buy tickets anymore at daikin. it keeps resetting each time. this is awful.
For 50+ years my grandmother has been enjoying watching her team play. This year I have had to travel to her home multiple times a month to troubleshoot problems with games not being aired. You have ruined baseball for your most dedicated fans, the people who have been watching it their whole life. p.s. If I pay for a package advertised at containing ALL 162 regular season games, it shouldn't have any blacked out, that what 162 means, its a firm number not an estimate.
You deserve 0 stars. My GRANDMOTHER has been trying to watch Nationals games ALL SEASON. After being forced to purchase a pass for the Nationals.TV on MLB - one that's supposed to show all 162 games live - she hasn't been able to watch 3 THIS WEEK ALONE. She's an 80+ year old woman living on her own and this switch has made this the worst season ever - you all are scum.
Every year, we get fewer and fewer games. It's getting to where you have to subscribe to 8 different streaming services to see every game. I'm an Orioles fan who lives in Florida, but also owns property in my hometown of York, PA. So here Tampa and Miami games are all blacked out. Then you have all the ESPN, Peacock, AppleTV and other games that get taken from us. Then, when I visit PA, I can't get ANY MLB.TV games because MASN has the geo rights up there. INSANE!
S26 user. Can't get audio streams to work. Have tried everything suggested by mlb troubleshooting plus more. Audio is how I use this app 90% of the time. Missing most of the season because of this problem. Very frustrating considering I pay for this.
not working
requires a ton of personal information to work. forces you to see ads to view your tickets. I feel pretty exploited after jumping through all the hoops it required to access the minor league tickets I wanted. user unfriendly, but they force you to use it, so what do you expect.
App works well on Android phone but stopped working recently on 2019 iPad. Won't open. The answer is still NO, the problem has not been resolved. MLB ap won't open on my 2019 iPad.
Just another BS program that sends annoying notifications and advertising. Like MLB doesn't already bobmard us with ads even though we've already paid them for the MLB package. Screw you MLB, this trash is being deleted.
widget doesn't work
I can't access my freaking tickets
Don't like the adds when I pay for something 11 years later woke garbage
video has a problem randomly goes frame by frame; MLB is the only streaming service that does that. We might be paying too much.
Stole my money. Paid for MLB+ and haven't been able to watch a single game this season. neither MLB or play store will provide a refund. Shows active subscription, but click on any game and it says need subscription. Happens on phone, TV, and computer.
radio broadcast hasn't worked for a few weeks now.
Same thing as the Ballpark app, completely unable to log in!
+ 6 more in the clipboard copy
Sentiment summary
85%
Positive (4-5★)
3%
Neutral (3★)
11%
Negative (1-2★)