Review Insights · Google Play
Mobile Security & Antivirus
Trend Micro · 135,866 ratings · ★ 4.6
4.6
★★★★★
135,866 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"already"
4 negative reviews mention this · 25% of all complaints
★★★★★ "A new random annoying popup anytime you open any app that involves shopping and it wont go away. Suddenly my at home secured network that never had an issue before is now "unsecured" according to this app and I need to get their vpn! I alre…" - Sabrina Carmant
2
"phone"
3 negative reviews mention this · 19% of all complaints
★★★★★ "A new random annoying popup anytime you open any app that involves shopping and it wont go away. Suddenly my at home secured network that never had an issue before is now "unsecured" according to this app and I need to get their vpn! I alre…" - Sabrina Carmant
3
"subscription"
3 negative reviews mention this · 19% of all complaints
★★★★★ "A new random annoying popup anytime you open any app that involves shopping and it wont go away. Suddenly my at home secured network that never had an issue before is now "unsecured" according to this app and I need to get their vpn! I alre…" - Sabrina Carmant
4
"activate"
3 negative reviews mention this · 19% of all complaints
★★★★★ "why is it so difficult to activate my phone with computer ?" - Randy Loomer
5
"google"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I can't believe how hard it is to activate my new code when I bought it from somewhere else. I finally got on my laptop but not my phone.. it just takes me back to google play which shows its already installed." - Maree Geddes
6
"play"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I can't believe how hard it is to activate my new code when I bought it from somewhere else. I finally got on my laptop but not my phone.. it just takes me back to google play which shows its already installed." - Maree Geddes
7
"google play"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I can't believe how hard it is to activate my new code when I bought it from somewhere else. I finally got on my laptop but not my phone.. it just takes me back to google play which shows its already installed." - Maree Geddes
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
A new random annoying popup anytime you open any app that involves shopping and it wont go away. Suddenly my at home secured network that never had an issue before is now "unsecured" according to this app and I need to get their vpn! I already have a vpn and my network is secured, so its just lying. I added my network as a trusted connection, I restarted my phone, nothing works. The popup wont go away. Im uninstalling. If this continues I'll cancel my subscription.
why is it so difficult to activate my phone with computer ?
I am just trying to add my mobile number to my trend but trend just wants me to either buy more protection or have a free trial
I can't believe how hard it is to activate my new code when I bought it from somewhere else. I finally got on my laptop but not my phone.. it just takes me back to google play which shows its already installed.
I already have a key. when installed it asks me to sign in but no option to sign in anywhere, I tried to go into buy / sign in and it just prompts me with a purchase, wasted key going to waste
There's a bug with the freeze apps. I have accessibility enabled but it still doesn't work and I have to go into settings and turn off accessibility and turn it back on. Fix the bug please!! Also the repeated pop up when you're not using a secure network is very annoying to have to keep closing. Once is enough for that to pop up!!
Checked by VirusTotal App And Kaspersky Antivirus say this app have bug name"HEUR".what is this? Android SDK Not Updated.Also Android Exploit App Given 15 security Score out of 100.Android.data not deleted.
I subscribed 4 month this app still don't recognize just deducting monthly amyment even if I give up and pay just again it says I have a active subscription fullsubscription and it prompts me to the Google play app were it's confirming it logging in in on website is a nichgtvmare nonclientsoppprt never find anything while other apps do ...get my app activated !!!!!
this was great until it was hacked and I cannot add this device - when I clcik on "already have a subsciption" a little box comes up with no text and I cannot login !
impossible to activate. spent nearly 2 hours on chat for them to tell me to request a refund. this is a Samsung 26+; beyond unhappy
like the app so far, my 4.99 expired, but I have a 19.99 one that was active the same time. it keeps on saying to renew my subscription, but I have the 19.99, and there no place to logout on the site. need some help please get back to me asao.
Scareware app! It claims there's an issue, but you have to pay to see what it is. I uninstalled it immediately.
Frustrating to use. Instructions do not match outcomes. Passwords are shown as invalid after being reset. Even after reloading app off Google play
THEY MUST BE ON SOMETHING I DON'T PAY FOR ANYTHING UNTIL I TRY IT FIRST
Don't know the criteria to deny the trial. new device refurbished oppo Reno .
needs more free features.
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)