Review Insights · Google Play
Momo: AI Photo & Video Maker
ScaleUp · 324,069 ratings · ★ 4.4
4.4
★★★★★
324,069 ratings
🎯 Build a better version
Top complaints - extracted from 48 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
13 negative reviews mention this · 27% of all complaints
★★★★★ "Paid for a weekly subscription only ended up getting one photo before they want you to buy all these coins for a ridiculous amount of money former photos! tThis is a scam 100%!!!!" - Tatum Spencer
2
"photos"
7 negative reviews mention this · 15% of all complaints
★★★★★ "photos were awful. the points system despite paying for the week is silly." - Nedra B
3
"subscription"
7 negative reviews mention this · 15% of all complaints
★★★★★ "This is a nothing but a scam. You pay the subscription and then have to pay for everything in it if you want to use it." - Haraldur Egilsson
4
"paying"
6 negative reviews mention this · 13% of all complaints
★★★★★ "photos were awful. the points system despite paying for the week is silly." - Nedra B
5
"nothing"
6 negative reviews mention this · 13% of all complaints
★★★★★ "This is a nothing but a scam. You pay the subscription and then have to pay for everything in it if you want to use it." - Haraldur Egilsson
6
"scam"
6 negative reviews mention this · 13% of all complaints
★★★★★ "This is a nothing but a scam. You pay the subscription and then have to pay for everything in it if you want to use it." - Haraldur Egilsson
7
"charged"
6 negative reviews mention this · 13% of all complaints
★★★★★ "double charged my card" - Victoria Jane
8
"free"
6 negative reviews mention this · 13% of all complaints
★★★★★ "app is not free" - Mudassir Mahmood
9
"paid"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Paid for a weekly subscription only ended up getting one photo before they want you to buy all these coins for a ridiculous amount of money former photos! tThis is a scam 100%!!!!" - Tatum Spencer
10
"photo"
5 negative reviews mention this · 10% of all complaints
★★★★★ "photos were awful. the points system despite paying for the week is silly." - Nedra B
11
"coins"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Paid for a weekly subscription only ended up getting one photo before they want you to buy all these coins for a ridiculous amount of money former photos! tThis is a scam 100%!!!!" - Tatum Spencer
12
"waste"
5 negative reviews mention this · 10% of all complaints
★★★★★ "only giving 1 star because that's the lowest I could rate this app DONT WASTE UR MONEY!!! It's NOT what the ad shows it was some weak 3 second video soooo NOT WORTH IT DONT BUY" - Kristoff
📋 All 48 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
photos were awful. the points system despite paying for the week is silly.
This is a nothing but a scam. You pay the subscription and then have to pay for everything in it if you want to use it.
double charged my card
Paid for a weekly subscription only ended up getting one photo before they want you to buy all these coins for a ridiculous amount of money former photos! tThis is a scam 100%!!!!
Paid for a subscription, then prompted to buy more coins or wait 127 hours after only creating ONE photo! Its misleading and a rip off!
cant delete has been sucking money from my account
company scam charged my account since september 2025 and i just caught them today
disappointed! paid subscription, created a couple profile, uploaded pics, gave profile name, but after that the app gets stuck on "pick a model image" & I'm unable to continue. I paid for nothing! daylight robbery! I should've read the reviews, but the app was high rated & even on google search. I trusted that, I would like my my money back! Not even worth a 1 star rating!
utter rip off, you still have to pay for each generation of images even though you also have to pay for a monthly subscription.
you click on gallery to add pictures and it does nothing. added permissions manually still doesn't work. pops up straight at the beginning asking you to pay, then it doesn't even work, brilliant
dont know didn't even get time to try it out before it asked for a review
your app filled with female templates. few templates for male. top of that you charge alot of money plus photos look fake. unrealistic
30min wait for a few photos to be done? Trash
app is not free
Not free. Not even a free trial.
only giving 1 star because that's the lowest I could rate this app DONT WASTE UR MONEY!!! It's NOT what the ad shows it was some weak 3 second video soooo NOT WORTH IT DONT BUY
Charged me $300 for an app I had never even downloaded and stole my money
did subscription and it worked for about 6 pics and prompts you to pay for more
wish i could give negative stars. dont waste your money to subscribe. they give you limited coins and want you to pay for more coins. one image is all u get. the images are bad and distorted. there are better free apps out there!
time kept going up and up, never got my photos.
asks for a review before it asks you to pay 🤦
false advertising. Don't waste your time or your $7
A demonstration is not available. Payment is required upfront.
good
before pay we need a demo
Horrible!!! you can't do anything at all without paying real money.
this app sucks you need to pay for everything and you can't do anything without paying I wasted my time with this
I generated a photo and after that they wanted more money. Now I am struggling to stop the next payment can You please help
not free
SCAM and absolute garbage. DO NOT download this. Charged me $10 for one lame 3 second video) and it wanted to charge me an additional $4 to create another one or wait 166 hours. 166! AVOID!
so bad
scam £¥$
subscribed to get their six shot suit packet. got one then they wanted more money to get another even after I paid for the subscription
amateur... garbage
nothing for free
I purchased the premium membership, but the main feature (selecting photos from the gallery to generate images) did not work on my device. I contacted support, shared a screen recording, and followed their troubleshooting steps, but the issue was not resolved. Unfortunately, my refund request was also declined. Very disappointing experience.
Well I was charged a 6.99 fee and then every week after I was charged 9.99 until I finally caught it. Then I wasn't able to get a hold of the company to cancel it I tried messaging them but it didn't go through and I never got a response. I had to dispute the charges and was refunded one payment of $9.99. So do not use this app unless you're wanting to pay $40 a month, which is crazy!
After paying to use the app and paying for coins, the app will not access my photo gallery. I had used it previously and it worked great, even if it is pricey; now, it's unusable.
Extremely disappointing - feels like a scam I paid for the Momo AI app thinking I was getting access to a real photo generation tool. After using it once, I was shocked to see that I now have to wait 163 hours just to generate a second image - unless I pay again. This is incredibly misleading.
I've spent money on these apps and it's stressing me out, there is no transparency in my current coins and the amount of coins I need. I eventually found out I have 71 coins any time I try to add a new profile it would also do nothing without giving me an error message or reason. I want my money back.
Tried to upload photos all night, and nothing happened. Anyways, not sure if there was a glitch in a system, but after paying nearly 7£ would expect everything to be free, but apparently, need to pay more extra if you want more photos. Waste of money, don't recommend.
you can't do anything without purchasing plans
Charged me right away without even asking
substitute only. no test
paywall. no trial.
sux, they charge u weekly & then u have to pay to get just about anything that they offer it's ridiculous wats the weekly payment about then? the ai doesn't even match the pictures either! just waste of money & it cost quite A LOT if u want more than just 1package of 6 shots...
paying smh
hiiii ji
Sentiment summary
86%
Positive (4-5★)
6%
Neutral (3★)
8%
Negative (1-2★)