Review Insights · Google Play
Momo: AI Photo & Video Maker
ScaleUp · 327,173 ratings · ★ 4.4
4.4
★★★★★
327,173 ratings
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Top complaints - extracted from 43 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scam"
10 negative reviews mention this · 23% of all complaints
★★★★★ "no I dont want your company to keep taking money out of my credit card without my permission stop this is a scam" - Lesley Firman
2
"subscription"
9 negative reviews mention this · 21% of all complaints
★★★★★ "If you cancel the subscription it will still charge you despite not showing in your google subscription folder anymore.." - Edward Greenep
3
"money"
8 negative reviews mention this · 19% of all complaints
★★★★★ "no I dont want your company to keep taking money out of my credit card without my permission stop this is a scam" - Lesley Firman
4
"paid"
5 negative reviews mention this · 12% of all complaints
★★★★★ "paid subscription" - Cherine H
📋 All 43 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
fake
If you cancel the subscription it will still charge you despite not showing in your google subscription folder anymore..
best
must I pay?
I want to cancel this app asap
no I dont want your company to keep taking money out of my credit card without my permission stop this is a scam
Scam, its R150 per 2 uses. Don't download!
you pay for one week then you can only make 1 video without buying coins?what a ripoff
App took my money and doesn't work
I can't upload my pictures d
They charged me $7 for making 8 photos, and then I couldn't make any more, because they want to charge me another $7 for making other photos. THE PACKAGE SAID FULL ACCESS. ITS A SCAM, don't buy any plan.
it asked for review B4 I used the app
App just opened and they are already requesting a review.
Everything is overpriced! You're forced to buy everything because the coin refill time is way too long.
SCAM
bad apps, steal my $10
delete this apps
SCAM
the app made me look nothing like me, and it only gave me one try. I payed for the weekly subscription. it only gives you one try per week.
scam app worst ai app ever dont fall for it
not a single shot is free what's the point only for pay people
dogshit app delted instantly
very bad experience fake app
ok
paid subscription
trail is also paid.
A waste of money. I thought after subscribe the apps, im able to use all the template.. But there is hidden charge... Need to buy extra coin to use the template.. Free coin only after 166 hours if im not mistaken.... Waste waste...
worst app ever seen in my life it just acts like it's gonna make you up something and all of a sudden starts asking for the money
not even one try for free
Its not working without money. in promotion video they didn't mention it. Fake apps
SCAM. YOU PAY FOR "FULL SUBSCRIPTION" THEN THERE ARE ONLY 60 COINS AND ONE GENERATION WILL TAKE 50 COINS, SO YOU'LL NEED TO BUY MORE. SCAM
I renewed the yearly subscription. I already had 600+ credits left to create. The app was saying I had zero credits, so I purchased more. I tried to create a profile and it will not let me upload my photos. I'm very disappointed!
photos were awful. the points system despite paying for the week is silly.
This is a nothing but a scam. You pay the subscription and then have to pay for everything in it if you want to use it.
double charged my card
Paid for a weekly subscription only ended up getting one photo before they want you to buy all these coins for a ridiculous amount of money former photos! tThis is a scam 100%!!!!
Paid for a subscription, then prompted to buy more coins or wait 127 hours after only creating ONE photo! Its misleading and a rip off!
cant delete has been sucking money from my account
company scam charged my account since september 2025 and i just caught them today
disappointed! paid subscription, created a couple profile, uploaded pics, gave profile name, but after that the app gets stuck on "pick a model image" & I'm unable to continue. I paid for nothing! daylight robbery! I should've read the reviews, but the app was high rated & even on google search. I trusted that, I would like my my money back! Not even worth a 1 star rating!
bad experience
very good
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Sentiment summary
85%
Positive (4-5★)
6%
Neutral (3★)
9%
Negative (1-2★)