Review Insights · Google Play
MONGIL: STAR DIVE
Netmarble · 65,958 ratings · ★ 3.9
3.9
★★★★★
65,958 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
15 negative reviews mention this · 83% of all complaints
★★★★★ "Android user, cutscenes were just a black screen severe lag, I've had black squares all over my phone when playing the game wanted to try this game but couldn't even move the character had to delete it * from your reply about clearing the c…" - Harry Boreham
2
"phone"
7 negative reviews mention this · 39% of all complaints
★★★★★ "Android user, cutscenes were just a black screen severe lag, I've had black squares all over my phone when playing the game wanted to try this game but couldn't even move the character had to delete it * from your reply about clearing the c…" - Harry Boreham
3
"issue"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Android user, cutscenes were just a black screen severe lag, I've had black squares all over my phone when playing the game wanted to try this game but couldn't even move the character had to delete it * from your reply about clearing the c…" - Harry Boreham
4
"playing"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Android user, cutscenes were just a black screen severe lag, I've had black squares all over my phone when playing the game wanted to try this game but couldn't even move the character had to delete it * from your reply about clearing the c…" - Harry Boreham
5
"character"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Android user, cutscenes were just a black screen severe lag, I've had black squares all over my phone when playing the game wanted to try this game but couldn't even move the character had to delete it * from your reply about clearing the c…" - Harry Boreham
6
"cache"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Android user, cutscenes were just a black screen severe lag, I've had black squares all over my phone when playing the game wanted to try this game but couldn't even move the character had to delete it * from your reply about clearing the c…" - Harry Boreham
7
"trying"
3 negative reviews mention this · 17% of all complaints
★★★★★ "I can only give 2 stars for this game it's honestly fun but it's crashed on me a few times trying to do the character trials for Esther or whoever the maid character is plus I can only play this game on my phone and it's made to play games …" - Daniel Brooks
8
"login"
3 negative reviews mention this · 17% of all complaints
★★★★★ "starting to love this game but it was only nice at the beginning with the rewards. it 's slowly becoming so stale that I only login to do conquests and boards then logout. The changes on the element for the dimension rift will make you focu…" - Gabby
9
"crashes"
3 negative reviews mention this · 17% of all complaints
★★★★★ "The game is actually pretty fun, but unfortunately it always crashes when playing in Path mode. After just a few seconds of gameplay, the game force closes, which is really frustrating. I’ve already tried restarting my phone, clearing the c…" - Reza Fahlevi
10
"loading"
3 negative reviews mention this · 17% of all complaints
★★★★★ "the game is jet lag and the animation is not good .you app buffers and also the loading takes lots of time .to improve your app try to compare it with the best app which has the same game features . you can check: moba legends 5vs5 it's goo…" - ksl prasanna
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Android user, cutscenes were just a black screen severe lag, I've had black squares all over my phone when playing the game wanted to try this game but couldn't even move the character had to delete it * from your reply about clearing the cache data I tried doing this today and it hasn't fixed the issue at all and will be deleting this app hopefully if it comes to console it will be better
After playing this game for awhile, the story and gameplay is fun BUT THE MAIN GLARING ISSUE that Breaks this game is it's Stamina System is Completely TRASH! 100 Stamina is NOT ENOUGH especially when ALL Activities uses 20. Though they Gave out 2500 stamina but that's only for very limited Time and if you didn't redeem it you're SCREWED, did try to reach out to support but they were not helpful. Beginning to feel regret spending money in this game.
sorry this game is not for me too generic and lacklustre graphics
The game refuses to boot up, it gets to the Netmarble logo stuff and then quits. I've been trying for the last 16hrs. 4-16-26: Still can't enter the game. Even after uninstalling & reinstalling. 5-6-26: New phone, game worked, but massively disappointed that it's male-protag only...
The game is actually pretty fun, but unfortunately it always crashes when playing in Path mode. After just a few seconds of gameplay, the game force closes, which is really frustrating. I’ve already tried restarting my phone, clearing the cache, clearing all data, reinstalling the game, and updating it, but the issue still happens. Please fix the bug in Path mode because it seriously affects the gameplay experience.
the game is jet lag and the animation is not good .you app buffers and also the loading takes lots of time .to improve your app try to compare it with the best app which has the same game features . you can check: moba legends 5vs5 it's good
changed from 5 to 1 star. can't even login into the game. it's said failed to download the patch. server did not responding.
the game is fun already top up and invest some money here but as soon as a switch my account to google email cant login for almost a week .
game crashes while loading. can't play the game. this is a new phone. uninstalled immediately. Response to developers: there is nothing to delete in the cache. The game has never once loaded for me successfully. I've never even gotten to the main menu. It crashes immediately upon startup.
the game is crashing without any reason i try to open the game again and again and still crashing, please fix this problem you can't say that maybe because it's happening cuz my phone is old model, no it's not my phone is a mid range phone gaming infinix gt 20 pro
the game keeps crashing on my phone everytime i tried to open please fix this i can't even played so how can i rate the app properly i tried those things too it still not working sir i am using infinix note 40 pro 5g mobile and when netmarble logo come in loading the game it crashes instantly
A very linear game. All the way to the end, although having a decent plot, it lacks endgame content and activities or events. Mostly just rinse repeat
The endgame progress is surprisingly slow, with not much to do. The Combat isn't unique or anything as it keeps repeating killing mobs and doing bosses so yeah nothing new here~ Wish they could improve the story though to make it a bit unique and impactful, overall I'm burned out, I have C3 Gabi here and It's just hold attack button and one shot mobs.
I can only give 2 stars for this game it's honestly fun but it's crashed on me a few times trying to do the character trials for Esther or whoever the maid character is plus I can only play this game on my phone and it's made to play games I literally bought a gaming tablet but it's not compatible with it so plz fix the issue with the game and I would definitely increase the rating and if possible bring this game to consoles cause I think it would be a great game for it
starting to love this game but it was only nice at the beginning with the rewards. it 's slowly becoming so stale that I only login to do conquests and boards then logout. The changes on the element for the dimension rift will make you focus on one team! so if you're a non spender, then good luck getting to higher stages if you focused on one elemental team. not to mention the timer they placed is completely absurd. I'll change my review if they address this. Graphics and characters are good.
3 to 4 days to craft 1 gear btw
stamina 👎
I really enjoyed the character's personalities and humour. I was sure this would be one of my new fave gachas but the fan service is way over the top. It's a pity. This game is clearly trying to get the attention of a very certain type of person who needs 'jiggle' to stay entertained. Uninstalled.
Sentiment summary
72%
Positive (4-5★)
8%
Neutral (3★)
20%
Negative (1-2★)