Review Insights · Google Play
moomoo AU: Trading & Investing
Moomoo Technologies Inc. · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"everything"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Everything is going well but the exchange fees are too high. 0.5~ 0.6% fees is too much compared to IBKR!!" - david lee
2
"trading"
3 negative reviews mention this · 27% of all complaints
★★★★★ "mostly a bloated app consuming nearly 2GB of storage space. would be nice to have a lite version that just does basic trading and fund management. honestly can't see why it takes up 2GB. So annoying having to update all the time." - Thomas Scerri
3
"support"
3 negative reviews mention this · 27% of all complaints
★★★★★ "promised no transcation fee for a month from promotion, didnt happen, paid a bunch for transcation fee. Contacted support, said nothing they can do bad luck." - Lister
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Just done first deposit of $50 to test the app and it still ain't in yet but was sent via osko, every other investment app don't take this long for deposits, once the $50 landed I tried placing an order it failed, so I placed another order that after a few hours was cancelled, an absolute joke of an app it's so over hyped it ain't funny yet it's absolutely flooded, messy and just has too many issues, it's probably good for some data and that's it.
Looks like a shopee/temu marketplace, not an investment app, lots of ads and points to get and etc, felt like opening a clothing marketplace hahahaa, omg.
promised no transcation fee for a month from promotion, didnt happen, paid a bunch for transcation fee. Contacted support, said nothing they can do bad luck.
google shows the domain as untrusted so I will not use it. Cancelling my account which is a shame as it looked like a good offer.
TEMU for Stocks - That's what this app is. One of the Worst (if not worst) organizations out here. incompetent support and un-trained promotion team. Free Shares and cash back etc are all trap advertising. I never received any of that, have been chasing the Customer Service for several days and today they gave up saying Promotion Team is not replying to them so they cannot do anything about my issue. Better go for WeBull!! Response to Dev: Put event code, your support says What is this code for
Downloaded the app. followed all instructions. deposited $500.00. I tried to contact them haven't heard back. my account has been pending for a week and no sign of my $500.00. Get someone who knows what they are doing to set it up for you. As a first timer I feel I've been ripped off. overall a bad experience. Chased the payment up. calls can't be connected only an ai robot. I've done everything on the app and website to activate the account and find the $500.00. I should just kill myself.
Everything is going well but the exchange fees are too high. 0.5~ 0.6% fees is too much compared to IBKR!!
mostly a bloated app consuming nearly 2GB of storage space. would be nice to have a lite version that just does basic trading and fund management. honestly can't see why it takes up 2GB. So annoying having to update all the time.
Not sure why there's an AUS moomoo version? Appears to be no difference, other than twice the size of the data to install? moomoo is OK for trading ASX stocks and getting decent charts. But it's really dirty and deceiving when it comes to trading US stocks and options... sneaky, hard to find (or notice) fees for every move and the fees stack up very quickly. I'm going to be looking into Interactive Brokers for my options trades... maybe even do everything with them, if they're more transparent.
Sounds good in all their advertising. But app is terrible, support is terrible and don't actually respond to what you are asking. Advertising popping up everywhere like a social media experiment. Didn't even bother to start trading and transfer holdings. No thanks 👍.
can't see unified shares and dividends. need to click many time to see it. does not tally information in one screen. now app keeps crashing.
Sentiment summary
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Positive (4-5★)
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Neutral (3★)
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Negative (1-2★)