Review Insights · Google Play
moomoo: Investing & Trading
Moomoo Technologies Inc. · 49,569 ratings · ★ 4.5
4.5
★★★★★
49,569 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"give"
4 negative reviews mention this · 15% of all complaints
★★★★★ "app is awful orders aren't filled when in peak profit to sell app doesn't give promises rewards for sign ups or competitions don't trust this broker you will regret it." - Ian Antoine Robinson
2
"stock"
4 negative reviews mention this · 15% of all complaints
★★★★★ "those planning to invest in cheaper stock. don't use this platform. This platform tigger ON/OFF (Position Close Only) mode. Causing not able enter position in dip to average down." - Atticus Siew
3
"tablet"
3 negative reviews mention this · 12% of all complaints
★★★★★ "How can I stop the app from displaying 2 columns on my tablet? I used to have such a big view until recently it suddenly shows up a second column, and now the view is effectively smaller than my phone..." - CK roid
4
"such"
3 negative reviews mention this · 12% of all complaints
★★★★★ "How can I stop the app from displaying 2 columns on my tablet? I used to have such a big view until recently it suddenly shows up a second column, and now the view is effectively smaller than my phone..." - CK roid
5
"moomoo"
3 negative reviews mention this · 12% of all complaints
★★★★★ "as a user of moomoo platform for more than 3 years coming close to 4 years at sept/Oct I'm truly disappointed that they lately have many restrictions on their platform as for platform that don't allow you to trade is useless as a platform I…" - Anthony Tan
6
"platform"
3 negative reviews mention this · 12% of all complaints
★★★★★ "as a user of moomoo platform for more than 3 years coming close to 4 years at sept/Oct I'm truly disappointed that they lately have many restrictions on their platform as for platform that don't allow you to trade is useless as a platform I…" - Anthony Tan
7
"sell"
3 negative reviews mention this · 12% of all complaints
★★★★★ "app is awful orders aren't filled when in peak profit to sell app doesn't give promises rewards for sign ups or competitions don't trust this broker you will regret it." - Ian Antoine Robinson
8
"broker"
3 negative reviews mention this · 12% of all complaints
★★★★★ "app is awful orders aren't filled when in peak profit to sell app doesn't give promises rewards for sign ups or competitions don't trust this broker you will regret it." - Ian Antoine Robinson
9
"into"
3 negative reviews mention this · 12% of all complaints
★★★★★ "For some reason, when I log into the app now, my screen is now truncated tohalf screen for watchlists and paper trading accounts. This is incredibly inconvenient and extremely frustrating that I can't change it back to fullscreen. It just h…" - Sean Johnson
10
"screen"
3 negative reviews mention this · 12% of all complaints
★★★★★ "For some reason, when I log into the app now, my screen is now truncated tohalf screen for watchlists and paper trading accounts. This is incredibly inconvenient and extremely frustrating that I can't change it back to fullscreen. It just h…" - Sean Johnson
11
"trading"
3 negative reviews mention this · 12% of all complaints
★★★★★ "For some reason, when I log into the app now, my screen is now truncated tohalf screen for watchlists and paper trading accounts. This is incredibly inconvenient and extremely frustrating that I can't change it back to fullscreen. It just h…" - Sean Johnson
12
"money"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I am not able to trade penny stock cannot even average down. withdrawed all the money" - humble man
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
How can I stop the app from displaying 2 columns on my tablet? I used to have such a big view until recently it suddenly shows up a second column, and now the view is effectively smaller than my phone...
as a user of moomoo platform for more than 3 years coming close to 4 years at sept/Oct I'm truly disappointed that they lately have many restrictions on their platform as for platform that don't allow you to trade is useless as a platform I change 5 star to 1 star very bad change and this will surely let more users to change to other platforms good luck moo moo
Could not use the means. I have available to me to invest. So I would appreciate it if the created account from this person is disabled and deleted.Thank you
app is awful orders aren't filled when in peak profit to sell app doesn't give promises rewards for sign ups or competitions don't trust this broker you will regret it.
those planning to invest in cheaper stock. don't use this platform. This platform tigger ON/OFF (Position Close Only) mode. Causing not able enter position in dip to average down.
the split view is annoying. I want to view my watchlist in full screen, but this update splits it into 2.
I am not able to trade penny stock cannot even average down. withdrawed all the money
I have Avast antivirus protector and when I tried to verify my number Avast popped up and said fraudulent number attempt to turn Avast off on my Sims spam block 🤔 Bad moomoo 🥺
Horrifying. couldnt get the downside protection in time due to technical glitch. then tbeir manual entry process took ages to do it and missed the bid, resulting in huge losses. bottom tier broker
Working with this app is not as user-friendly as the Robinhood app, and the features are not as easy to use.
It was a good app until it was not, they prevented me from selling a stock. also most of the penny stocks are blocked from trading
UI feels nice but setting up bank transfer is a nightmare. It is not seamless. I get a different error screen every time i try. I give up.
same experience. easy to deposit battle to withdraw.
the app will crash once tap into history. pls look into it. I have alr reinstalled but it gives the same.prob
This is the worse app and broker I've used so far. Seems like a scam getting people on here offering rewards and not giving it to them. support is horrible, have to communicate through usless AI bot. rewards are not worth it!!!
I could not make withdrawal.Always decline my bank statement whenever I submit.Preventing my withdrawal.
dont use. they will take your funds but god forbid you try and withdraw the funds. they make it impossible.
This app is currently restricting buyers from purchasing certain stocks which could lead to huge lawsuits because I'm definitely going to sue for market manipulation if this isn't solved today. but they allow you to sell the same stock that you are restricted from buying tho. incoming lawsuits on the way
The version on tablet is very unstable. The large font does not work at all.
The new update is horrible squeeze all thing in such small panel
反应很快没有延迟但是tablet/foldable phone 上面分屏不能改全屏了导致手机折叠屏看不到整个屏幕不方便一目了然买卖操作。。。。
For some reason, when I log into the app now, my screen is now truncated tohalf screen for watchlists and paper trading accounts. This is incredibly inconvenient and extremely frustrating that I can't change it back to fullscreen. It just happened one day and I can't switch it back.
it was great when I first started, now I can only sell anything I have because they changed their brokerage without notice. if they've decided its high risk, it cant be traded, its literally costing money
I will give a 5-star rating if Moomoo can accept Transfer-in of. Malaysian shares trading in ringgit.
its ok! nothing amazing. I funded my account to give it another try since I had some time. I didn't know that this is a total game with them and they would lock my funds behind a wall saying I cant withdraw for 60 days. dont use a brokerage that plays games with your money. use Webull or Ibkr they dont seem to be such a scam. I would rate it lower for the fund scamand no customer service but the platform itself isnt bad
UI is bad
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)