Review Insights · Google Play
Murphy Drive Rewards
Murphy USA: REV UP, AMERICA! · 176,901 ratings · ★ 4.8
4.8
★★★★★
176,901 ratings
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Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"email"
3 negative reviews mention this · 38% of all complaints
★★★★★ "can't log in. says email will be sent, code expires in 10 minutes. been waiting over 4 hours for that email." - Billie Jo Lambert
2
"code"
3 negative reviews mention this · 38% of all complaints
★★★★★ "can't log in. says email will be sent, code expires in 10 minutes. been waiting over 4 hours for that email." - Billie Jo Lambert
3
"cant"
3 negative reviews mention this · 38% of all complaints
★★★★★ "cant even make you a account if you wanted straight bs" - Leah Holliman
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
can't log in. says email will be sent, code expires in 10 minutes. been waiting over 4 hours for that email.
cant even make you a account if you wanted straight bs
takes way too long to accumulate any kind of savings. should be 1 point per dollar spent, not per gallon. and now they take away the pump before you pay as well as cant use split payment for paying for gas. these places are going downhill
cant log in. Just gives a working symbol but will never send the codes to log in
most unobvious app, the biggest buttons are not for gas purchases, and there is no member services button
I hate this app!!! I've tried NUMEROUS TIMES to receive a code (by text AND email), but to no avail!!! I've never received a code!!! I will NEVER download this app again!!!
I was able to input everything for an account. But when it came time to verify account by either text message or email, neither option ever sent me a code. I tried through the app, through the text line (text whatver to whatever number, found on Google) and through the web site. Id love to sign up for the rewards program but can't, since they wont send me a code.
I don't want to earn rewards. rewards don't do me any good. that's like earning Monopoly money. I'm not interested in a plastic hotel. give me a blanket discount per gallon like loves... then I'll try your app.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)