Review Insights · Google Play
Musa: Period & Self-Care Pet
Musa Health, Inc. · 20,931 ratings · ★ 4.7
4.7
★★★★★
20,931 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"error"
6 negative reviews mention this · 21% of all complaints
★★★★★ "cause anytime I try to log in I can't and it Sayed error reload which I have done many times" - Joy
2
"turbo"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I am trying to log into the app and it is continuously saying "error loading page,turbo not present.even we me deleting and reinstalling "" - Chloe
3
"present"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I am trying to log into the app and it is continuously saying "error loading page,turbo not present.even we me deleting and reinstalling "" - Chloe
4
"turbo present"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Was excited to try this app as I migrated to android, but unfortunately I can't even use it. After connecting my email account I end up with an error: no turbo present. Opinion may change if issue is resolved but unusable at this moment in …" - Danni Clarke
5
"loading"
4 negative reviews mention this · 14% of all complaints
★★★★★ "It's okay when it wants to open usually just get the loading icon and nothing pops up. Not very helpful when trying to track and input data and can't even open the app." - Katelyn Taylor
6
"dragon"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I'm not seeing my dragon and it's not letting me see pass my free trial" - Shakira Stuart
7
"doesn"
3 negative reviews mention this · 10% of all complaints
★★★★★ "doesn't help when you have irregular cycles just forces you to 28 day cycle. Will be uninstalling because since I have irregular periods this app information is most likely wrong for me making me think there's no way I can get pregnant when…" - Tracey Lippman
8
"times"
3 negative reviews mention this · 10% of all complaints
★★★★★ "cause anytime I try to log in I can't and it Sayed error reload which I have done many times" - Joy
9
"page"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I am trying to log into the app and it is continuously saying "error loading page,turbo not present.even we me deleting and reinstalling "" - Chloe
10
"error loading"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I am trying to log into the app and it is continuously saying "error loading page,turbo not present.even we me deleting and reinstalling "" - Chloe
11
"loading page"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I am trying to log into the app and it is continuously saying "error loading page,turbo not present.even we me deleting and reinstalling "" - Chloe
12
"page turbo"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I have installed this app like 5 times but every time I get the message error loading page turbo not present though my internet connection is fine. I don't know what to do" - Tumpa Hossain
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
you need to pay
I'm not seeing my dragon and it's not letting me see pass my free trial
am finding it difficult to open the app it's say get started and then I do it say agree to terms and conditions and I did it still didn't open I don't really know what is wrong don't know if I downloaded the wrong musa or something like that,I just need a little help
Its makes u pay for it
It's okay when it wants to open usually just get the loading icon and nothing pops up. Not very helpful when trying to track and input data and can't even open the app.
I want to get it bc I still didn't get it and u didn't have in opition for that
nice
doesn't help when you have irregular cycles just forces you to 28 day cycle. Will be uninstalling because since I have irregular periods this app information is most likely wrong for me making me think there's no way I can get pregnant when in fact the information on there is wrong because was forced to put 28 day cyle when I dont have 28 day cyles cause i have irregular periods
nice features but most of the time app wasn't working
how i wish you have a robot that can answer some questions it may be helpful to resolve things
cause anytime I try to log in I can't and it Sayed error reload which I have done many times
Doesn't even load up
I am trying to log into the app and it is continuously saying "error loading page,turbo not present.even we me deleting and reinstalling "
installed signed in but showing turbo not present i guess i will just go back to flo😒
I have installed this app like 5 times but every time I get the message error loading page turbo not present though my internet connection is fine. I don't know what to do
Was excited to try this app as I migrated to android, but unfortunately I can't even use it. After connecting my email account I end up with an error: no turbo present. Opinion may change if issue is resolved but unusable at this moment in time.
tried several times. get the email to verify and when it takes me back to the app it says "Error loading page turbo not present" on every tab
can't use at all. just showed an error message on the screen.
Says turbo not present
It doesn't load
cant even log in.
I was really excited for this app when I first saw it. Unfortunately the dragon, and likely other parts are AI generated, and I can't support that. Please consider using real artists for your app.
la app muy bonita pero tarda DEMASIADO en cargar y no es mi internet por que tengo otras apps que requieren de buen internet para su uso y esas si abren, llega a un punto en donde demora tanto que no tengo el tiempo para esperar y no registro mis síntomas del día…
La interfaz es estéticamente bonita, pero al ser como un juego que tú dragona no crece si no entras a registrar, no le veo un sentido porque principalmente una quiere esa app para registrar en su periodo después es posible que no ingrese al menos que al final del año tmb me hagan como un recap de emociones del PQ valdría la pena ingresar todos los días. Me parece muy saturado de opciones ya que es abrumante tocar tantos botones para solo registrar cuando vino o ajustar su probabilidad 🫣🫠
I really like it but it always says offline even when my wifi is completely fine and my other apps work fine too
good 👍
Great app the only thing i don't like is having to check in everyday for your dragon to grow it feels like a chore not enjoyable in my opinion
it was good when I first used it but now nothing loads up and I also lose my streaks thats the thing that I don't likhe
Good 💯
Sentiment summary
91%
Positive (4-5★)
7%
Neutral (3★)
2%
Negative (1-2★)