Review Insights · Google Play
MusicLab：AI Song & Music Video
AI Song & Music Maker & AI Video & AI Photo · 42,038 ratings · ★ 4.3
4.3
★★★★★
42,038 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"video"
8 negative reviews mention this · 17% of all complaints
★★★★★ "another scam app identical to sondo. reels you in with the promise of free vids and then just as you create a video it asks you for the equivalent of about £18 to do an ai generated video. £18 to get a computer, not a person, to do a 2-3 mi…" - Stephen Jones
2
"subscription"
7 negative reviews mention this · 15% of all complaints
★★★★★ "awful you can't even try it out to see if it would even be worth risking paying for, so what point is this app? I'm not gonna risk paying for something I don't even know if it works because it forces you to pay for a subscription before you…" - Jabes Lacefield
3
"money"
7 negative reviews mention this · 15% of all complaints
★★★★★ "awful you can't even try it out to see if it would even be worth risking paying for, so what point is this app? I'm not gonna risk paying for something I don't even know if it works because it forces you to pay for a subscription before you…" - Jabes Lacefield
4
"music"
7 negative reviews mention this · 15% of all complaints
★★★★★ "honestly I bought 3200 credit wanted to create a custom music video, but I could not, the create button was not responding, tried many times and days but didn't work. I complained, they said I should screenshot the problem and send with my …" - Ken O
5
"free"
6 negative reviews mention this · 13% of all complaints
★★★★★ "another scam app identical to sondo. reels you in with the promise of free vids and then just as you create a video it asks you for the equivalent of about £18 to do an ai generated video. £18 to get a computer, not a person, to do a 2-3 mi…" - Stephen Jones
6
"create"
6 negative reviews mention this · 13% of all complaints
★★★★★ "another scam app identical to sondo. reels you in with the promise of free vids and then just as you create a video it asks you for the equivalent of about £18 to do an ai generated video. £18 to get a computer, not a person, to do a 2-3 mi…" - Stephen Jones
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Idiot dont follow prompt
another scam app identical to sondo. reels you in with the promise of free vids and then just as you create a video it asks you for the equivalent of about £18 to do an ai generated video. £18 to get a computer, not a person, to do a 2-3 minute job. 🖐🤡
not even a posibility to test. immediately paywall!
app penipu dia mahu duit sahaja..dah masuk duit nak buat video kena bayar lagi..penipu app tak guna
no free trial is given, uninstalled
no free credit at start. wth.
awful you can't even try it out to see if it would even be worth risking paying for, so what point is this app? I'm not gonna risk paying for something I don't even know if it works because it forces you to pay for a subscription before you can do literally anything. garbage garbage garbage. probably just another money grab like most mobile apps
is a scam
Throws subscription right in the face, even with that riddled with ads.
honestly I bought 3200 credit wanted to create a custom music video, but I could not, the create button was not responding, tried many times and days but didn't work. I complained, they said I should screenshot the problem and send with my phone's make , model and OS which I did, still yet, the worst part is that, this afternoon, I went to retry and found out the 3200 credit is no more there requesting me to buy another, please very this issues for me please, I need to get what I paid for.
pay first! it doesn't have an option to try before
worst app
terrible, you upload a song and picture and when you get to generate mv. it does not even start. bad experience, downloaded for nothing
you have pay for everything hate these types of apps
horrible if you want to be creative. it dictates what you can say in your music , and omg if you want to do a rap their beats are trash! wish I could get a refund
Paid the year one subscription only got to create 3 songs which were very badly done. not impressed at all. they said you get 8000 but when I created the songs it cost more to adjust the AI mess ups. not worth the money. $50 down the tubes.
MONEYYYYYYY I DON'T WANNA PAY LIKE 55 POUND EVERY YEARR
Muito caro
scammers, you pay and they allow you to use it. they asking for more payment.
Disappointing not recommended for Arabic, purchased yearly subscription but didn't worked with me same day request for cancelation and refund but didn't worked, very much disappointing
When I went to download this app, I thought it would be a cool music video AI generator but it was so damn hard to use. Not in the sense that it was hard to figure out more in the sense of even when I had everything put together, I had my song. I had a picture I had everything I needed. It never actually created anything then when I played around with the default stuff that it gave me, it eventually did, but you need a very expensive amount of credits. To be able to create a music video
AI slop listening to someone shouting is better than this slop
It would be nice if we can just see a little preview of what we're purchasing
I use suno and wanted to try this but it has no free trial. when I tried to create music. it sent me to a membership page. i pay for suno id pay for this if it was worth trying but im not paying for something I dont know is any good.
tried making a music video, kept getting error messages.
I am not paying money until I see a sample of the work.
no trial, but have to pay for subscription
I cancelled subscription I nand I am still.being charged
First this is review is for all those who want to make videos. As this does not work and does not has a trial or video proof creation. It asks you directly for a payment and if you cancel there is no refund. So I would consider it a proper fail and also expensive without any needing. Also this is using sunomusic.ai policy
A ripoff, can't even put a second persons image in the scene, just AI chosen and cost me $75 AUD for a clip that was rubbish, credits get used to fast
app says it does ai voice but uses a false voice over and over again saying its yours, then wants to charge for everything on the app multiple times. please dont waste your time of money.
I CANT EVEN DO ANYTHING WITH IT WANTING ME TO BUY POINTS
nothing is free.
I can't even make ONE without having to pay.
All i get is 'Something went wrong, please try again later '
you should let people make at least one video for free. Im not spending a dime on something I can't testdrive
Probably cool if you got money burning a hole in your pocket
have to pay for it and don't have money at all
forces you into a subscription before you can even give it a chance to try
thanks 👍 for letting me in this app, create for me more tracks please etc
darun
no monthly payment option
it's been stuck on spinning mode for 2 days I have over 40 videos that I've made with this app I've been using it for over 6 months and I've had nothing but problems all the way through I've done everything to resolve the issue I'm logged out log back in I uninstalled the reinstalled it clear the cache and storage by the advice of Google none of it worked..... I've had the app for about 3 years now but now it charges my debit but it won't re subscribe me just takes my money
I would have given 4 stars but it's very limited to what you can do and the AI generated lyrics includes the music style most of the time like EDM in the song lyrics and is quite annoying so I have to make my own lyrics but even that is very limited to 3000 tokens with 200 tokens for the style so I only managed to get less than half the style and no control over the lyrics like tempo up, add a heavy bass, including backup singers, ect and there's no upload so you can't add your own music.
Starts great, makes you pay to keep using service, then doesn't apply credit to the account when you have proof you purchased it and won't respond to your feedback within the app. If the fix isn't applied I will be dropping the review to 1 Star. If we can't fix it after this I will be seeking legal advice, along with cancelling the Music and Music Video services I purchased.
anytime I make my account it pulls up the loading screen and never signs up.
Sentiment summary
82%
Positive (4-5★)
4%
Neutral (3★)
14%
Negative (1-2★)