Review Insights · Google Play
My docomo - 料金・通信量の確認
NTT DOCOMO · 63,823 ratings · ★ 3.8
3.8
★★★★★
63,823 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"english"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Useless app. Can't log in. No way to troubleshoot. Takes you in circles (like every other useless Japanese website). You'll just have to go to a store and have them call the English translator anyway, so just do that." - Rohan Mehra
2
"data"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I need to use the app to see how much data I have left each month. This app takes about 30 seconds to load on the DoCoMo slow network, and it frequently fails to load at all. You should use this app, but be prepared for a poor experience." - Hiroshi Yasukawa
3
"takes"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I need to use the app to see how much data I have left each month. This app takes about 30 seconds to load on the DoCoMo slow network, and it frequently fails to load at all. You should use this app, but be prepared for a poor experience." - Hiroshi Yasukawa
4
"slow"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I need to use the app to see how much data I have left each month. This app takes about 30 seconds to load on the DoCoMo slow network, and it frequently fails to load at all. You should use this app, but be prepared for a poor experience." - Hiroshi Yasukawa
5
"useless"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Useless app. Can't log in. No way to troubleshoot. Takes you in circles (like every other useless Japanese website). You'll just have to go to a store and have them call the English translator anyway, so just do that." - Rohan Mehra
6
"google"
3 negative reviews mention this · 11% of all complaints
★★★★★ "No English option in app! I have to translate it from Google chrome" - Haider Aly Hamid
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I need to use the app to see how much data I have left each month. This app takes about 30 seconds to load on the DoCoMo slow network, and it frequently fails to load at all. You should use this app, but be prepared for a poor experience.
海外でたら繋がらなくなった
4/28/2024 Update: It didn't work for a long time, but it now at least works. Most contract-related screens are the same as the web, so it's super slow. You can check how much data is remaining for the month; however, because of its delayed updates, you sometimes end up going into the next billing tier.
complete rubbish.
めんどくさいなんかい、なんかいやらなかん
Useless app. Can't log in. No way to troubleshoot. Takes you in circles (like every other useless Japanese website). You'll just have to go to a store and have them call the English translator anyway, so just do that.
Upd so many
Chrome必須になってる。設計の柔軟性が低すぎる。Edge非対応は痛い。
この他にd払い、dpointアプリなどアプリを量産してるけど重複している機能が非常に多い。ひとつにまとめてほしい。
No English option in app! I have to translate it from Google chrome
ウィジェットの改悪をどうにかしてほしい あと、勝手に規定サイズより小さくなるバグもやめてほしい いつになったら改善されるのだろうか。 下手にUIを変えなくていいから不具合をなんとかしてほしい。 ユーザーの声は届かないのだろうか？
No english support
Docomo is a sandwich short of a picnic company. They should be ashamed of themselves.
Useless!
これは何の役に立つの❓ 速攻削除推奨
Uninteesteed
Nexus 5x, Google の公式携帯で即落ち…
どうも、通信量追加を促すのだけが目的のようで、直ぐに追加しますかと聞いてくる。
useless
its slow
いちいちロードが重い
Yaxçı değildi, ama son zaman Ahamo kötü değil, daha çok internet ve daha ucuz
1x2ウィジェットの外はGoogleランチャー(Android 11, Pixel 5)でありありません。印刷してください。
Works ok and does what it should. But no English support.
・オンラインショップのメニューが探しづらく、注文商品の入荷予定が不明のまま2ヶ月近く待たされるなど、使い勝手の不便さが気になる。 ・以前のように一日ごとの通信量がグラフで見られると、使い方によるデータ量の違いが解りやすく、計画的に利用できると思う。
25MiB Ver3.6
Convenient but takes you a million tries before you can refresh the data. I have changed my ID for a couple times already yet the error message keeps on popping. ドコモ、please fix these bugs already.
many Permissions demand
Sentiment summary
80%
Positive (4-5★)
20%
Neutral (3★)
0%
Negative (1-2★)