Review Insights · Google Play
My Moulinex, cooking made easy
SEB · 23,262 ratings · ★ 3.4
3.4
★★★★★
23,262 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"english"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I live in Portugal but can't get the app to give me English. What a disaster of app design" - Zane Cooper
2
"recette"
3 negative reviews mention this · 18% of all complaints
★★★★★ "la personnalisation des recettes est mauvaise" - Cyril “2bon2b”
3
"cookeo"
3 negative reviews mention this · 18% of all complaints
★★★★★ "The app would only let me choose the model of blender i bought to access the app, bit i bought a cookeo. And once forced to select a blender option, i only had access to smoothie recipes." - Ilse Nel
4
"recipes"
3 negative reviews mention this · 18% of all complaints
★★★★★ "The app would only let me choose the model of blender i bought to access the app, bit i bought a cookeo. And once forced to select a blender option, i only had access to smoothie recipes." - Ilse Nel
5
"middle"
3 negative reviews mention this · 18% of all complaints
★★★★★ "From where I can get an European recepies? I am working in middle East. My Cookeo has limited recepies only on this region 😑 Nothing from Europe..." - Gina Rusef
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
la personnalisation des recettes est mauvaise
I live in Portugal but can't get the app to give me English. What a disaster of app design
arrêter de faire des updates qui m oblige a synchroniser mon xl touch a chaque fois que j en ai besoin. y en marre
De pire en pire cette application. Impossible de lancer une recette car l'application indique "Accès à du contenu non autorisé", alors que le robot est connecté à l'appli en Bluetooth. 14/07/25
It's broken! It is not possible to register a new account.
Every time I try to create an account on the app, I receive an error message stating: "An error occurred while creating the account" and the registration process fails. I have tried reinstalling the app, restarting my phone, and using a different email address, but the issue persists.
I can't access my Companion XL in English. It's so disappointing. 💔🙁
Where is the air fryer???
The app would only let me choose the model of blender i bought to access the app, bit i bought a cookeo. And once forced to select a blender option, i only had access to smoothie recipes.
Useless, if you cannot choose your desired country and language, there is no point.
From where I can get an European recepies? I am working in middle East. My Cookeo has limited recepies only on this region 😑 Nothing from Europe...
Moulinex itouch XL nueva : La app casi nunca funciona, siempre tiene problemas de connexion que no se esplican(probada con dos androids diferentes). El problema más grande ? El suporte de la Moulinex NO EXISTE! Sin ninguna dudas mi primero y último Moulinex. A ver si con esta raseña alguien que tenga un nombre, correo electrónico y teléfono se encarga ??
Only Middle Eastern pack of recipes is available. No way to change language & region to get Eastern European recipes.
Only two products. The website for the Perfect Mix says to find a Perfect Mix app, yet all searches lead here, which has no recipes for Perfect Mix. Also, for English it is only available for Middle Eastern countries.
Not works. Says error internet connection
La liste de course apparaît toujours vide quand créée depuis une recette Réponse au commentaire de Moulinex: donnez-moi accès à votre repo, je pousserai la modif moi-même, ça ira plus vite...
Assez inutile, permet seulement de suivre l'avancée d'une recette déjà lancée (impossible de la lancer à distance) Edit: Sur un cookeo touch wifi
Sentiment summary
60%
Positive (4-5★)
0%
Neutral (3★)
40%
Negative (1-2★)