Review Insights · Google Play
My QuitBuddy
Department of Health and Aged Care · 2,857 ratings · ★ 4.6
4.6
★★★★★
2,857 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"past"
4 negative reviews mention this · 25% of all complaints
★★★★★ "I got this app today as I'm just starting to try and quit vaping, I get past the terms and conditions and can't even type my name in before the app closes itself" - Krystal Barsanti
2
"update"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Everything I've tried posting/commenting after my first 2 posts instantly disappear and it's been days since some. Given that's the only part of the app beyond the occasional update to how my body is reacting and having a counter to keep tr…" - Jade Neilson (KandiHollow)
3
"times"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I'm doing better on my own, finding the app annoying, eg just got a message about the morning at 2 in the afternoon and getting messages at very random times through the night when I'm asleep. Good concept, poorly executed." - Kylie Rose
4
"trying"
3 negative reviews mention this · 19% of all complaints
★★★★★ "garbage app, crashes when trying to create my profile." - sam holmes
5
"today"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I got this app today as I'm just starting to try and quit vaping, I get past the terms and conditions and can't even type my name in before the app closes itself" - Krystal Barsanti
6
"quit"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I got this app today as I'm just starting to try and quit vaping, I get past the terms and conditions and can't even type my name in before the app closes itself" - Krystal Barsanti
7
"further"
3 negative reviews mention this · 19% of all complaints
★★★★★ "For the 3rd attempt I cannot move further than the notifications settings. I allowed notifications.. but the App WILL NOT MOVE PAST THIS POINT! I've tried over the past month, without progressing. Any suggestions on how this is supposed to …" - Denise Sullivan
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
garbage app, crashes when trying to create my profile.
the app is spamming me multiple times a day and making me think about smoking when I wasn't already thinking of it.
I got this app today as I'm just starting to try and quit vaping, I get past the terms and conditions and can't even type my name in before the app closes itself
I can't believe tax payer money went into this
For the 3rd attempt I cannot move further than the notifications settings. I allowed notifications.. but the App WILL NOT MOVE PAST THIS POINT! I've tried over the past month, without progressing. Any suggestions on how this is supposed to be of help? Right now it is failing, causing massive frustration.
I have just downloaded the app, clicked on open, little chat buddy appeared and wont let me go any further,have deleted appeared, reinstalled and did the same, have done this 3 times and the same thing happens, I will delete this app again, but wont be reinstalling- such a waste off time. CANNOT GET PAST THE FIRST PART OFF APP so can't start it, very frustrating........
Usually a Great 👍 App for those Quitting the Ciggies but since last update. Won't/ Doesn't Upload 😕
keeps crashing
Thank you for your reply .
My problem. I can't say that I'm really trying. When growing up, everyone smoked. My parents, aunts, uncles and, grandparents. Everyone on TV,teachers! I think that I identified as a smoker before I even put that first cigarette in my mouth!
I'm quitting successfully and this app has NOT helped me . The automated messages the app sends are annoying to me especially one today which told me something like I'm not at risk of fire from exploding vapes anymore ! The health information provided is overly basic . The app assumes that one is nicotine free once quitting , however people who have quit smoking or vaping my be using nicotine replacement therapy. The Aust govt could do a better app. Happily uninstalled app today .
It would work if you can get past the make your profile its just stuck there cant move forward. fix the bugs
I quit May 28, 2015. With this new update, all my info has disappeared, but when trying to re-enter it, the app won't let me set the date. I can set the year to 2015, but the day and month automatically spin back to today's date (1 Nov) Dev reply is a daft. If it's only a 10yr counting app, then why does the date spinner list years that go even further back.
Everything I've tried posting/commenting after my first 2 posts instantly disappear and it's been days since some. Given that's the only part of the app beyond the occasional update to how my body is reacting and having a counter to keep track that actually is helpful to me it's upsetting to not be able to talk with people going through the same and if this is happening for others it could result in relapses from feeling isolated. It has made things harder for me.
I'm doing better on my own, finding the app annoying, eg just got a message about the morning at 2 in the afternoon and getting messages at very random times through the night when I'm asleep. Good concept, poorly executed.
I don't like the new format. The old version was much easier to use.
Sentiment summary
90%
Positive (4-5★)
6%
Neutral (3★)
5%
Negative (1-2★)