Review Insights · Google Play
My Savings
Natixis Interépargne · 23,126 ratings · ★ 4.5
4.5
★★★★★
23,126 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"login"
4 negative reviews mention this · 15% of all complaints
★★★★★ "application is stuck at the login page and I'm unable to login and see my assets" - Jayshil Gohel
2
"update"
4 negative reviews mention this · 15% of all complaints
★★★★★ "The app is not opening now, I only see a white screen for now. Updated it as well but is not working." - Satvik Srivastava
3
"working"
3 negative reviews mention this · 12% of all complaints
★★★★★ "it's not working for me also tried clearing cache and cookies and even reinstalled but still got stuck on blank white screen" - goldi chaudhary
4
"updated"
3 negative reviews mention this · 12% of all complaints
★★★★★ "The app is not opening now, I only see a white screen for now. Updated it as well but is not working." - Satvik Srivastava
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
application is stuck at the login page and I'm unable to login and see my assets
it's not working for me also tried clearing cache and cookies and even reinstalled but still got stuck on blank white screen
The app is not opening now, I only see a white screen for now. Updated it as well but is not working.
Not even open in samsung S24, really needs lots of improvement
app is not opening please help so as app can open
I've been trying to register on this app for two days now but it's not sending a security code to my mobile number.
J'aimerais savoir de combien le fonds a augmenté, si tant est qu'il ait augmenté. J'investis de l'argent en actions, mais je n'ai personne de disponible pour discuter de mon compte. Mon niveau d'anglais est acceptable, mais bien meilleur que mon français
I was forced to update this application today which is already not a good thing. It is less intuitive, shows less and requires more clicks than before to access data. In particular it is no longer possible to browse each fund's rate easily. 2024: it is just getting worse version after version.
App half in English, half in french... Please update correctly. It makes the app so cheap...
Pages take ages to load and buttons aren't responsive, sometimes text is tiny, cannot change language, every time you click return it closes the app instead of going to dashboard. App is so broken that when it asks for me to rate it, it spits out an "please install a web browser to view this page". Edit: I have updated Android System Webview, Cleared Natixis app cache, Force Closed, app did not improve.
After password, app is asking for phone number, as entering that its showing-(An error has occurred. Plz try again later. Please resolve the issue.
It has been 1 month since it is crashing
Keep saying connection is expired but not allowing me to login again.
I open the app and it says update. I go update and close the app, open again and it says "update".... I click on "ok, update" and it takes me to the app store but it's already updated. Yet the warning/pop up continues to show up, and it won't let me even try to sign in..
Yes my Savings Salaire
Not supported properly
Impossible de se authentifier avec mail / motp. Ça demande toujours le code entreprise + pin
Can't login half the time. UI needs to be improved.
it is too complicated to add and then to switch between accounts even though the both accounts are in Natixis
Good if we can see XIRR, growth on employers contribution and growth on employees contribution. Nice to visualise and as easy.
App is not updating nor working, need to fix it
Not open for use
Slow, buttons don't work well
Why so many updates? Every time I go to use it I'm forced to do another update. It kind of takes away the point of apps being quick and convenient.
Keeps saying an unexpected error has occurred so I can't login.
messages are not accessible and same for the historic of transaction since two weeks! I had to do it on my laptop!
Sentiment summary
83%
Positive (4-5★)
14%
Neutral (3★)
3%
Negative (1-2★)