Review Insights · Google Play
My Tefal, cooking together
SEB · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 66 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"recipes"
17 negative reviews mention this · 26% of all complaints
★★★★★ "it is incredibly frustrating to limit the recipes to whatever the public catalog is but also not allow customers to create their own recipes without validation/publication. I have a recipe book from a different tefal machine, I cannot find …" - Robert Alexandroaie
2
"tefal"
12 negative reviews mention this · 18% of all complaints
★★★★★ "it is incredibly frustrating to limit the recipes to whatever the public catalog is but also not allow customers to create their own recipes without validation/publication. I have a recipe book from a different tefal machine, I cannot find …" - Robert Alexandroaie
3
"account"
12 negative reviews mention this · 18% of all complaints
★★★★★ "could not create account. 👎 UNINSTALLED" - Ron MYOB
4
"login"
10 negative reviews mention this · 15% of all complaints
★★★★★ "this app is really bad: 1. no registration/login = no recipe = no meal 2. older version was better readable and without compulsory registration. I used to use this app along with my cook4me. until new version was released. I have pressure c…" - stefan cerny
5
"password"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Awful app keeps asking for email password authentication. I have contacted Tefal customer services and they are aware but still not working." - Colin Daniel
6
"recipe"
7 negative reviews mention this · 11% of all complaints
★★★★★ "it is incredibly frustrating to limit the recipes to whatever the public catalog is but also not allow customers to create their own recipes without validation/publication. I have a recipe book from a different tefal machine, I cannot find …" - Robert Alexandroaie
7
"email"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Awful app keeps asking for email password authentication. I have contacted Tefal customer services and they are aware but still not working." - Colin Daniel
8
"useless"
7 negative reviews mention this · 11% of all complaints
★★★★★ "useless app, without moderation" - Алексей Мальцев
📋 All 66 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
click wouldn't let me log in and I have uninstalled and reinstalled!
Решаю, покупать ли мультиварку. Решил зайти в рецепты. но посмотреть их не могу, пока не зарегистрируюсь.
clipso minut pressure cooker is not on the product list????? yet they advertise recipes available online. well, not on this app. you can't select a pressure cooker.
can't input which model you have every recipe I've looked seems to be for old version of fryer with paddle nothing for dual drawer models what a waste of space
Awful app keeps asking for email password authentication. I have contacted Tefal customer services and they are aware but still not working.
this app is really bad: 1. no registration/login = no recipe = no meal 2. older version was better readable and without compulsory registration. I used to use this app along with my cook4me. until new version was released. I have pressure cooker - but I'm hungry. This is my last smart device from Tefal.
My product Tefal i-Coach Touch is not listed there. How can you make such mistakes with Tefal corporate backing. I work in software development and I'd be embarrassed. But you drones probably don't care. Shame.
could not create account. 👎 UNINSTALLED
Cloudfare issue!
I doesn't even show my grill which is otpigrill smart
It wasn't bad until last update. I have a cook4me and previously it connected and gave me info on how long left to cook and gave notifications when ready. Since last update, it just shows that it's connected but gives no other information or notifications.
about as much use as a chocolate teapot ! it doesnt list air fryer in the equipment ist
rubbish
what a waste of time. only 39 recipes for an appliance that cost nearly £100. As it comes with no recipes in the box this is dreadful. what is the point? I have bought a glorified saucepan.nothing more.
useless app, without moderation
You call this an app? shame. i can't even register. i add the e-mail address and i'm redirected with any error message to the login page. get this piece of junk out from the internet. even a star is way to much for what it deserves.
App no longer works - very frustrating.
Cannot find my product...
not all products are available so even if i bought one i dont have support for it
Installed the app, created an account, then I went around and around in circles. Every time I tried to log in, it wouldn't, it kept wanting to verify my email. I gave up after 6 rounds of this verification process. Very frustrating.
Ridiculous! I bought a Tefal pressure cooker and on the box has a text to install the app called ' Smart & Tasty'. The only thing I could find was this one by Tefal. It does nothing useful, I can't find my product, can't download anything, it does nothing! Obviously the negative reviews surpass the positive ones by far, for different reasons. A waste of time, so I uninstalled it!
"Access to unauthorised content" message shown quite often while opening recipies. Is it as intended or is it a bug?
It does not LOGIN! Why it sends me to reset my Password and the page does not open!
just got my first air fryer. I wanted to see what food I can cook and what not. I searched for pork chops, to get the best method. no entry. how rubbish is this app.
Vyžaduje registraci
Can't log in! Even after password reset!
Am 2 produse adaugate in aplicatie si pentru niciunul nu pot vedea manualul de utilizare. Aplicatia arunca o eroare "nu s-a putut previzualiza fisierul..." Oneplus nord3 oxygen os14
Jak mam zrobić frytki w grillu? Serio to jest pierwsza personalizowane rekomendacja z aplikacji, która zmusza mnie do zakładania konta, podania szczegółów posiadanych urządzeń... Nie chcę kolejnego konta, nie chcę wychodzić w intymną relację z tefalem. Chciałem tylko zobaczyć przepisy. Debi..e
Impossible to login... will not recognise the password or tefal account... you are so useless... this app should be banned from google store... waste of time...
As others have commented I am unable to log on despite creating an account. I have uninstalled and reinstalled and still go round endlessly to log in screen. Tried resetting password but email doesn't come through despite being the same as first used when trying the first time.
Let's talk about this little fryer we bought from argos. The same one that the handle cracked and spilled fat all over myself and my daughter whom is scared for life? Dangerous product.
Very few recipes, not worth the download
there is no filter for recipes with only stock cook4me without addons needed...
thanks to our tefal airdrier being repaired twice and still smelling of burned plastic after many uses/ fixes. we will never buy an air fryer ever again. AVOID!!!
Not working, asking for Internet connection, besides i got good reception on my phone 🙄
The app doesn't work anymore
Very poor experience, failes to associate the tefal cooker
Cant even search for recipes app keeps crashing .was ok last time I used it . Useless now
Can't use this app for my pressure cooker secure neo.
Error messages. Unable to open....no internet connection.... Got bored of uninstalling and reinstalling so consigned the app to the bin
Of the 63 recipes for my appliance, 4 are simply repeats. Nothing I'm likely to cook, really, although I would like to cook more in my easy fry and grill! Was going to try the sweet potato chips, but step 4 of the recipe is to check the meatballs are cooked(?) and then you serve them with chicken and pepper skewers - why? I thought I might serve the potatoes with the imaginary meatballs. So much for lots of recipes to try. A useless app!
Keeps saying "app failed to launch, check your internet connection and try again" then exits. 1. I have internet connection, everything else works 2. Why does it need constant network? An app like this should work, at least for some extent, offline too
What a piece of Garbage completely useless. Keeps continuing asking what device you have. Best uninstall it and forget about the App period.
Will not log in after I "successfully created my account". It just goes back to the login page. It was very clever though. They got my name and email so they can send me junk and probably sell my info.... but I get nothing.
I could not log in to the app after creating a new account. I tried several times, uninstalled/installed the app, reset the password, but it did not work.
Installed the app, it asks me to create an account, which I have done, received an email confirming this - but it will just not let me log in! So frustrating! Just returns to a login page every time, telling me to log in! Have tried uninstalling and re-installing, but makes no difference. Very poor and frustrating app.
Was unable to create an account through the app, when you get to the box to create a password it starts reloading and throws you back to the beginning. I gave up until I realised I need an account to bookmark recipes! So I went on web browser and created account online first, but the app won't recognise the login details! Absolutely useless app and I've wasted too much time on getting nowhere.
Does not work, you select the type of machine you have and it returns to the first screen. Pretty useless - uninstalling
Can't login anymore
Really poor, no chicken recipes 😔
+ 16 more in the clipboard copy
Sentiment summary
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Positive (4-5★)
100%
Neutral (3★)
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Negative (1-2★)