Review Insights · Google Play
MyCard - Contactless Payment
Road Dogs · 285 ratings · ★ 4.0
4.0
★★★★★
285 ratings
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Top complaints - extracted from 52 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
20 negative reviews mention this · 38% of all complaints
★★★★★ "doesn't even work I can't even get a refund it sucks don't download" - Diane Sanchez
2
"refund"
14 negative reviews mention this · 27% of all complaints
★★★★★ "doesn't even work I can't even get a refund it sucks don't download" - Diane Sanchez
3
"working"
10 negative reviews mention this · 19% of all complaints
★★★★★ "My Card not working all of a sudden" - simon le
4
"card"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Can't put my card number in. I want a refund. Thank you. Would've given this app a zero being that it also needs usage of my microphone (for what exactly?) And I can't load my card" - Katt Locke
5
"money"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I cannot figure out how to make this app work I went out and spent more money and probably read it and it still doesn't work I can't figure out how to paste I can't figure out how to load my cars in the appropriate area please somebody give…" - Patricia Sivils
6
"help"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Work wonderfully for the first two days. Now it always gets declined. Even though I have more than enough avaible to cover the transaction. HELP please." - Ava Campbell
📋 All 52 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
doesn't even work I can't even get a refund it sucks don't download
I cannot figure out how to make this app work I went out and spent more money and probably read it and it still doesn't work I can't figure out how to paste I can't figure out how to load my cars in the appropriate area please somebody give me a step-by-step beginners instructions on how to utilize this app correctly thank you so much and have a fantastic day
Completely useless; does not work with my Pixel 7 handset and I've had zero response from the developer. To add insult to injury, Google are refusing to refund my payment for this cr-app. AVOID!
Trash keep saying try again every piece
Silly app with like no instructions and really is just way too expensive for accomplishing next to nothing. Please refund my money. Thanks
Rip thought I would give it a try don't work at all give me my money back please you responded to an email just yesterday give the refund or explain how and where it works
Can't put my card number in. I want a refund. Thank you. Would've given this app a zero being that it also needs usage of my microphone (for what exactly?) And I can't load my card
Doesn't seem to work at all . I don't understand what happened:(
My Card not working all of a sudden
Didn't work the first time I bought it so I got a reader to swipe. Still didn't work...
I had no chance to see this software working. I think the protocol it uses is retired already. I got my refund without any issues from the developer.
Please help me still saying card read error !
Flagged all my accounts
It's not working please refund you are fraud And you are not replying to mails
It wouldn't work on my Samsung fold z2
It's not working for my phone but I got refunded
bought this app and it won't even download, waste of time and now I can't get back my money!
Update
Does not work
It doesn't allow me to add any of my debit or credit cards and can't get my money back.
I want a refund!
At what retail stores can I use this app
I dont know what's goin on with my mycard but it simply just stopped working very inconvenient
very bad apps don't buy
my phone don't support it but it sill allow me to buy smh can i geta refund
the app doesn't work...how do I make it work or get refund?
need refund this app doesnt work at all
The paying terminal keeps saying insert chip when I try to use the app to pay
I want my money back! And you owe me for damages too! Defamation of character for making me look like a broke ass every time i tried to use this app and was decline. You charge almost $20 for an app that you know dont work anywhere! Doesnt matter what BIN, or where you use it. Decline! Mr. Scam app developer, you should be ashamed of yourself. Unless you interested on ripping people off from the gate, in which case you should be proud.
Can I have a refund? This app do not work at all for me...
All my charges decline. Is there something i need to do? Using the Samsung galaxy 6
The app never worked for me it declines everytime. I need the air pay app
Can i please get a refund this app do not work keeps shutting down and
closing
closing
App does not work. Not even able to enter card number. Am I doing something
wrong?
wrong?
I keep on get decline even for $5 why is this
Can not be used.Return my money.
I'd how to use it....I put the card in but don't know how to use it inside the store??
I switched to a noon nfc phone transferred this app to the new non nfc phone not realizing it wasn't a non nfc phone. The transfer went thru fine but it informed me I couldn't use it due to my new phone not having nfc capabilities. I want to use it on my wife's phone which I have my own account on as a guest and it is demanding payment. I will not pay again and will not recommend. Prior to this I loved this app
WORKED GREAT TILL YESTERDAY? I HOPE I CAN GIVE YA A BETTER REVIEW PLEASE HELP
Keeps declining. Can you please help me with this issue ?
So I guess you are not gonna fix this app was great now sucks I want a refund since it seems you can't even get it to work
Is app working now?
Work wonderfully for the first two days. Now it always gets declined. Even though I have more than enough avaible to cover the transaction. HELP please.
Every time I try to use it it says error try again does the phone have to be rooted for it to work?
Why does it say insert chip when trying to pay
Did not work when trying to pay at register
My card doesnt work after a week of using it can anyone help
My bank card isn't working I tap it declines I use the actual card and it work why is that ?
It's not working can any one help declines everywhere
App Always gives me decline when I try to use my card
+ 2 more in the clipboard copy
Sentiment summary
72%
Positive (4-5★)
7%
Neutral (3★)
21%
Negative (1-2★)