Review Insights · Google Play
mygate
myGate · 72,955 ratings · ★ 4.4
4.4
★★★★★
72,955 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"doesn"
5 negative reviews mention this · 13% of all complaints
★★★★★ "she is not flexible and doesn't adjust to the situations..very adamant" - sadaf Rafique
2
"notification"
4 negative reviews mention this · 10% of all complaints
★★★★★ "The app gives notification of advertisements every hour or so. But fails to notify of incoming guests at gate alot of times. Its very irritating especially the random notifications at unexpected times." - Saket Shivam
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
After the recent update, it stopped working for me. Uninstalling and reinstalling didn't help either.
she is not flexible and doesn't adjust to the situations..very adamant
Privacy scan/scam:: Am surprised how come the app could read the login sms & auto fill it when such permission is not granted neither can view/update this permission in the app as well as play store...
Because your app doesn't work properly. Many times I don't receive request of my visitors from main gate entry while security sends me the request for approval.
horrible app keeps logging you out
extremely slow application, I never see any of this.
not receiving approval notifications many times same issue and no support
99% of the app screen is ads only.
not getting OTP from morning not to my nuber or my email
recently the app is not giving sound on notification causing lots of problems and confusion
veste service
Ads are way too sensitive on this app, somehow there are so many accidental ad clicks that you feel that the app is scamming you.
very difficult to navigate ,unnecessary information showing first and important information like emergency contact information at bottom
Worst service experience so far. Calls and complaints are ignored, and there is no proper response from technicians or relationship manager. This is unacceptable for a system that manages critical society operations. Immediate improvement is required.”
It used to be good, now it's only adds everywhere and its purpose seem to be to put adds everywhere making it very user unfriendly.
any flat owner will give fulse feedback who's working in flat,
Horrible interface with ads popping out of everywhere. This is one of the worst apps I have ever used.
pathetic
i came here specifically to rate it since it forced me out of the app and is asking me to login again with phone number. i don't appreciate such bad UX.
most annoying app with advertisements which cover the main content. the main functionality doesn't work as expected and it only feels like an advertisement bulliten board. The idiot advertisers don't know that their pop ups are lined in blind sight of the users. They might avoid the advertising vendors just for sake of annoying.
App is stuck every time for any task as it has to load too many ads and user interface has a lot of bugs
Such a horrible app. It can't let me Un select any list item from the list of dues to be paid. Why are you making an app if you can't make it correctly?
*****pretty much pathetic app*****
Ads even in the pre-approval menu. The app isn't designed to be useful. It is designed to show as many ads as possible even to paying customers. Will be asking Owners association to get rid of this and move to NoBrokerhood or something else.
the most crazy app
just for advertising and irritating people
was working for years. now suddenly the app is not working. ads are coming. wants me to enter data. not acceptable.
too many ads
These guys pay rwa and then you are forced to app, its filled with advertisements, and also it opens ads when you click on the tiny x button. Pathetic app design and filled with dark patterns, surprising no one has taken legal action against them yet.
I have ordered smart lock on mygate paying 35990. which they said they will deliver next day. almost 12 day. no device. no money. no refund. even company don't know where is it. only mails tagging employees please look in to the issue.. till now no one knows where to look and what to look. No wonder everyone is shifting from mygate to other apps. dear investors and founders if u want to save ur company please ur money, please rework on ur team and service.
disguising ads as society notices is a new level of absurdity; I know the premium plan doesn't show ads, but the free tier usually doesn't "notify" ads, kch bhi...
The app gives notification of advertisements every hour or so. But fails to notify of incoming guests at gate alot of times. Its very irritating especially the random notifications at unexpected times.
Our two devices connected to the same meter initially showed different readings, one of which was incorrect. Payment attempt failed with "invalid prepaid meter" prompt, though the meter number was correct. We paid through alternate means.
useless app. if you apply a small photo it will never get uploaded even after hours!!! neither you can go back. you shall raise a new ticket!!! totally waste.
sometimes notification doesn't arrive on phone. sometime it just shows over but no sound is there. very inconsistent. it requires all type of permission but still doesn't work as it ahould work. please rectify the bug as it is important to see and react on the notification to allow the activity. also a request is to show and permit the yes no action on the smart watch attached with the mobile phone. it will be highly useful.
Too many ads
lot of maintenance due issues reflecting incorrectly
I, am an admin of a society which is not listed in your data. do I have any way to add my colony and manage everything
The app experience is only getting worse day by day. Just ads and more ads. One cannot disable the notification of value added services which was available earlier.
Sentiment summary
85%
Positive (4-5★)
10%
Neutral (3★)
6%
Negative (1-2★)