Review Insights · Google Play
Myntra - Fashion Shopping App
Myntra · 5,558,766 ratings · ★ 4.6
4.6
★★★★★
5,558,766 ratings
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Top complaints - extracted from 9 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"myntra"
4 negative reviews mention this · 44% of all complaints
★★★★★ "Myntra quality has degraded significantly. The charge extra premium for Myntra Express Plus Delivery , but even after that will fail to deliver your order on time and after wasting your significant time, they will cancel your order with vag…" - Shakir Ahmed
2
"delivery"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Myntra quality has degraded significantly. The charge extra premium for Myntra Express Plus Delivery , but even after that will fail to deliver your order on time and after wasting your significant time, they will cancel your order with vag…" - Shakir Ahmed
3
"order"
3 negative reviews mention this · 33% of all complaints
★★★★★ "Myntra quality has degraded significantly. The charge extra premium for Myntra Express Plus Delivery , but even after that will fail to deliver your order on time and after wasting your significant time, they will cancel your order with vag…" - Shakir Ahmed
4
"customer"
3 negative reviews mention this · 33% of all complaints
★★★★★ "worst app that i used till now bad customer service and they don't delivery in time" - korada Rohit
📋 All 9 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Myntra quality has degraded significantly. The charge extra premium for Myntra Express Plus Delivery , but even after that will fail to deliver your order on time and after wasting your significant time, they will cancel your order with vague reason like "your order was cancelled due to unavoidable circumstances". Additionally, any Myntra Cash/ Loyalty point earned , if used in the order is not refunded even if the order is cancelled from Myntra 's end. Myntra support is USELESS!
worst app that i used till now bad customer service and they don't delivery in time
why a default donation amount is added and its not getting removed?
my myntra spine is not working after an order and after 24 hours
What a fall from quality for myntra. Your filters are not working in android . Fix that.
The product listing page gets reset or reload everytime and repeatedly when we see any particular product and come back to the main listing page of products.
Customer support is not resolving the issue properly. Orders are cancelled without delivery attempts. This has happened multiple times. Very bad experience. If delivery is not possible in my area, customers should be informed earlier instead of cancelling after reaching the hub.
two times my order automatically canceled why
I am extremely disappointed with my experience on Myntra. I trusted your platform for customer satisfaction, but this time it feels like customer concerns are being ignored. Just because a coupon was used, denying a simple return request for a product that does not meet expectations is unfair and frustrating. As a customer, I feel stuck with something I don’t even like.It’s not about the money, it’s about the trust. I hope you value your customers enough to take this feedback seriously.
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)