Review Insights · Google Play
mySilae
Silae · 23,981 ratings · ★ 4.5
4.5
★★★★★
23,981 ratings
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Top complaints - extracted from 20 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"password"
5 negative reviews mention this · 25% of all complaints
★★★★★ "Terrible app. Never accepts my password. Then makes me reset it. Then tells me I don't have any rights to access. Useless. Every time. update to mysilae response. yes does the same on web. each time I contact admin" - Colin McGuckin
2
"application"
4 negative reviews mention this · 20% of all complaints
★★★★★ "mauvaise application, il montre pas les infos, c’est tout noir, et il n’y pas aucun message comme problème avec télécharger les données" - sam elhamy
3
"useless"
4 negative reviews mention this · 20% of all complaints
★★★★★ "Terrible app. Never accepts my password. Then makes me reset it. Then tells me I don't have any rights to access. Useless. Every time. update to mysilae response. yes does the same on web. each time I contact admin" - Colin McGuckin
4
"comme"
3 negative reviews mention this · 15% of all complaints
★★★★★ "mauvaise application, il montre pas les infos, c’est tout noir, et il n’y pas aucun message comme problème avec télécharger les données" - sam elhamy
5
"change"
3 negative reviews mention this · 15% of all complaints
★★★★★ "I am not satisfied about using that.becouse one-time I just changed password then my account got disband. I try to call to the number but it doesn't work.even I did mail for fix my problem I didn't get any solution. everytime I need to mess…" - Sayeed Ahmed
📋 All 20 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
mauvaise application, il montre pas les infos, c’est tout noir, et il n’y pas aucun message comme problème avec télécharger les données
Terrible app. Never accepts my password. Then makes me reset it. Then tells me I don't have any rights to access. Useless. Every time. update to mysilae response. yes does the same on web. each time I contact admin
I am not satisfied about using that.becouse one-time I just changed password then my account got disband. I try to call to the number but it doesn't work.even I did mail for fix my problem I didn't get any solution. everytime I need to message my boss for my salary slip. so please help and fix my issue
can't even see my stupid payslips
useless app
Difficult to understand
The password to access to the account and the password to access the payslip is not the same, on top of that you don't have the option to view your password on the payslip nor having the option to change/say you forget it. And it's difficult to contact support
good
Complément NUL, juste comme l'entreprise où je travaille.
Appli jolie mais ne fonctionne pas. Bugue complet et j'ai du annuler toutes mes demandes de congé pour rien et refaire tout sur le PC. Totalement inutile, je desinstalle!
Cette application ne d'interface même pas avec les gestionnaires de mots de passe. Donc totalement inutilisable sauf à avoir un mot de passe de mauvaise qualité.
Pire application de portail salarié. Il n'y a pas de bouton pour un mot de passe oublié et leur support est injoignable
l'appli est pleine de beugue c'est inutilisable
I chose the finger print identification method and suddenly it stopped working. Since I don't remember my password and the application doesn't give any options to retrieve or change it, it has become useless.
Really bad conceived, impossible to change passwords.
Ne fonctionne jamais
App does not save your password, making it rather useless
Après avoir utilisé BambooHR, c'est le choc de passer sur cette app. Un peu comme un retour dans la préhistoire.
Horrible
Juste nulle.
Sentiment summary
81%
Positive (4-5★)
14%
Neutral (3★)
5%
Negative (1-2★)