Review Insights · Google Play
NARUTO: Ultimate Ninja STORM
Bandai Namco Entertainment Inc. · 12,366 ratings · ★ 4.2
4.2
★★★★★
12,366 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
13 negative reviews mention this · 52% of all complaints
★★★★★ "I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please f…" - Martin Kgotlhang
2
"work"
5 negative reviews mention this · 20% of all complaints
★★★★★ "it doesnt work, the resources keep restarting Even though you have ample of space and a Fast Wi-Fi. It's so frustating hours and hours of waiting yet still restarting and says "a problem has occured. So please i need a refund, i just bought…" - Kent Raven Tarog
3
"other"
4 negative reviews mention this · 16% of all complaints
★★★★★ "I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please f…" - Martin Kgotlhang
4
"money"
4 negative reviews mention this · 16% of all complaints
★★★★★ "I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please f…" - Martin Kgotlhang
5
"bought"
4 negative reviews mention this · 16% of all complaints
★★★★★ "it doesnt work, the resources keep restarting Even though you have ample of space and a Fast Wi-Fi. It's so frustating hours and hours of waiting yet still restarting and says "a problem has occured. So please i need a refund, i just bought…" - Kent Raven Tarog
6
"doesn"
4 negative reviews mention this · 16% of all complaints
★★★★★ "it doesnt work, the resources keep restarting Even though you have ample of space and a Fast Wi-Fi. It's so frustating hours and hours of waiting yet still restarting and says "a problem has occured. So please i need a refund, i just bought…" - Kent Raven Tarog
7
"samsung"
4 negative reviews mention this · 16% of all complaints
★★★★★ "does not work on Samsung a55 5g , crashes on startup." - Tiberiu Puscas
8
"keeps"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please f…" - Martin Kgotlhang
9
"does"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please f…" - Martin Kgotlhang
10
"closes"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please f…" - Martin Kgotlhang
11
"asap"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please f…" - Martin Kgotlhang
12
"download"
3 negative reviews mention this · 12% of all complaints
★★★★★ "I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please f…" - Martin Kgotlhang
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Is this app compatible to your device? Well have experienced issue to this game that got me pissed off it's because the error happened when I was just downloading the file that sized 2GB+ what I mean I cant let go on the app like I can't leave until it's done because it will restart if I did well that's the first one, Well when I reach at the middle while still at downloading file I got an error no explanation just got me to the menu and asking me to redownload the file, Tbh it always happens😤
it doesnt work, the resources keep restarting Even though you have ample of space and a Fast Wi-Fi. It's so frustating hours and hours of waiting yet still restarting and says "a problem has occured. So please i need a refund, i just bought it this day. Im so furious.
can't enter the game at all.
Needs to be optimised and fixed asap , currently it keeps automatically closing at times and is unplayable.....People do not purchase it for now.
This app does not work on Pro. It is stuck at 0.000 MB and never downloads. Every time I open it the app crashes and kicks me out. I tried reinstalling many times, clearing cache and hotspot but nothing worked. Waste of money. Bandai please fix this for devices.
The game is a scam I have pay still yet u have to download file over 2GB and I'm going that over 3 times that's apromixitily 6GB this is theift
Controller compatible on IOS but not on Android, which is ridiculous, the options for graphical settings is very limited and doesn't have any display settings to change your screen ratio to fullscreen or even change your FPS to 60 FPS, which is very much possible to do so, so please Bandai, just give us what we want, we would love to see the other Ultimate Ninja Storm games releasing at some point and we will gladly buy it, just please be considerate and caring enough to improve the game
this app is totally scammer..they will grab your money without authority...they can stole your money in just a minute
does not work on Samsung a55 5g , crashes on startup.
My cheater game dh download but can't open sorry I bought lahabau
I recently purchased this game it doesn't open it automatically gets closed please take action. ASAP
Bought and downloaded the game for my son, keeps talking about the settings, but doesn't open for him to play, what settings are these as it closes immediately after talking about settings. Please help
good but not good it needs some work tho
Doesn't accept my inputs, ignores until I lose. Imma get the original on console...
I bought and installed the game for the first time on my old phone and the game was lagging but still working. Now, on. my new phone, I install the game and I when I open the game, it instantly closes. My phone should have no issue running the game so I think the problem is on the game's side. Please fix this quickly as I see many other players seem to have a similar issue.
no meu samsung s24 plus exynos 2400 o jogo simplesmente não abre aprece uma tela preta e o jogo fecha. quando arrumarem volto aqui para uma nova avaliação.
how about the other that no wifi like me bruh how i supposed to play this game if i need a wifi
Would it kill them to add controller support like for xbox controllers
No funciona en samsung a55 5G 😢
controls and motion are not fluid. makes the gameplay hard to play for extended period.
i was so excited when i got this game paid my last money for it so my son could enjoy it he has a samsung s22ultra and ut will not open on his phone he is a massive fan of this cartoon and he really really wanted it please tell me what do i have to do for it to work
my game's opening assesst is not downloading. my network is 5g + but not downloading. why!
(Edit)You Guys Even Didn't Responding I Lowering Now Only 1 Star(Recently In My Mobile Whenever I Start This Game During Battles Strange Bright Colour Flickering Flashes Appear So Plz Fix This I Won't Able To Enjoy The Battle So Plz Fix This Glitch😥😥😥)
I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please fix it asap it's really a hindrance. (edit) I brought down my rating to a 2 because it kicked me out entirely and requested and started the whole 2GB download process from the beginning. I spent my hard earned money on this game and all I'm getting is issues.
full screen issue
Sentiment summary
77%
Positive (4-5★)
8%
Neutral (3★)
14%
Negative (1-2★)