Review Insights · Google Play
NARUTO: Ultimate Ninja STORM
Bandai Namco Entertainment Inc. · 13,032 ratings · ★ 4.2
4.2
★★★★★
13,032 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
9 negative reviews mention this · 36% of all complaints
★★★★★ "am experiencing severe frame drops and frequent crashes in Naruto Ultimate Ninja Storm on my iQOO Neo 10. I have already reset my phone and cleared the cache and data, but the issue persists. The customer support team mentioned it is a game…" - MANIAH
2
"crashes"
4 negative reviews mention this · 16% of all complaints
★★★★★ "am experiencing severe frame drops and frequent crashes in Naruto Ultimate Ninja Storm on my iQOO Neo 10. I have already reset my phone and cleared the cache and data, but the issue persists. The customer support team mentioned it is a game…" - MANIAH
3
"issue"
4 negative reviews mention this · 16% of all complaints
★★★★★ "am experiencing severe frame drops and frequent crashes in Naruto Ultimate Ninja Storm on my iQOO Neo 10. I have already reset my phone and cleared the cache and data, but the issue persists. The customer support team mentioned it is a game…" - MANIAH
4
"download"
4 negative reviews mention this · 16% of all complaints
★★★★★ "the game won't even download for me, it's stuck on 0% and I waited literal hours and still didn't go up not even 1%" - Mohammad Farrel Abrar Gunawan (Higher_Supreme)
5
"keeps"
4 negative reviews mention this · 16% of all complaints
★★★★★ "The app keeps crashing and this isn't about RAM/OS issue. It isn't worth it. I hope the developers do better if they plan to continue creating Naruto games." - Princess Mairasna Dalao
6
"naruto"
3 negative reviews mention this · 12% of all complaints
★★★★★ "am experiencing severe frame drops and frequent crashes in Naruto Ultimate Ninja Storm on my iQOO Neo 10. I have already reset my phone and cleared the cache and data, but the issue persists. The customer support team mentioned it is a game…" - MANIAH
7
"refund"
3 negative reviews mention this · 12% of all complaints
★★★★★ "this is ford because it is not working in my mobile and not giv my refund" - Shubh Prajapati
8
"samsung"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Franchement Naruto Shippuden: Ultimate Ninja Storm c’est une vraie honte. Jeu payant mais incapable de tourner correctement sur Samsung, c’est quoi ce travail bâclé ? Ils prennent l’argent des joueurs et derrière ça bug, ça crash ou ça marc…" - Alexandre mathéo ZIBI Eloumou
9
"times"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Needs to be optimised and fixed asap , currently it keeps automatically closing at times and is unplayable.....People do not purchase it for now." - Wakami Bhutia
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It won't even start on my galaxy z flip 7.
am experiencing severe frame drops and frequent crashes in Naruto Ultimate Ninja Storm on my iQOO Neo 10. I have already reset my phone and cleared the cache and data, but the issue persists. The customer support team mentioned it is a game issue. I hope the developers can look into this and release a patch soon."
this is ford because it is not working in my mobile and not giv my refund
the game won't even download for me, it's stuck on 0% and I waited literal hours and still didn't go up not even 1%
The app keeps crashing and this isn't about RAM/OS issue. It isn't worth it. I hope the developers do better if they plan to continue creating Naruto games.
Crashes on start. Tested on multiple devices
Franchement Naruto Shippuden: Ultimate Ninja Storm c’est une vraie honte. Jeu payant mais incapable de tourner correctement sur Samsung, c’est quoi ce travail bâclé ? Ils prennent l’argent des joueurs et derrière ça bug, ça crash ou ça marche même pas. On dirait une arnaque déguisée. Développeurs absents, optimisation catastrophique, expérience éclatée. J’ai rarement vu un jeu aussi mal géré pour un prix pareil.
The game keep telling me to exit, after spending literally 10k on it
need 60 fps camera view need to be repaires its so annoying an d nit smooth at allllll and need online mode
Unoptimized, runs very slow & crashes on Samsung A30 even on low settings.
it asks to download 2 gigs of data at the beginning, but just sits at 0%. something is wrong concerning the data of this game
very good anime game
I need refund
won't even open
the app won't open on the Samsung galaxy s22plus...it keeps saying app has a bug. can you please fix that
Challenge location. (Side quests) Why is there no marker on the map?
thank you
Is this app compatible to your device? Well have experienced issue to this game that got me pissed off it's because the error happened when I was just downloading the file that sized 2GB+ what I mean I cant let go on the app like I can't leave until it's done because it will restart if I did well that's the first one, Well when I reach at the middle while still at downloading file I got an error no explanation just got me to the menu and asking me to redownload the file, Tbh it always happens😤
it doesnt work, the resources keep restarting Even though you have ample of space and a Fast Wi-Fi. It's so frustating hours and hours of waiting yet still restarting and says "a problem has occured. So please i need a refund, i just bought it this day. Im so furious.
can't enter the game at all.
Needs to be optimised and fixed asap , currently it keeps automatically closing at times and is unplayable.....People do not purchase it for now.
This app does not work on Pro. It is stuck at 0.000 MB and never downloads. Every time I open it the app crashes and kicks me out. I tried reinstalling many times, clearing cache and hotspot but nothing worked. Waste of money. Bandai please fix this for devices.
The game is a scam I have pay still yet u have to download file over 2GB and I'm going that over 3 times that's apromixitily 6GB this is theift
I love the game, I really do but It keeps on closing whenever I open it and if it does open it closes when I'm on a mission. I don't know if it's my device or the game itself but form what I've seen other people say, it's the game. please fix it asap it's really a hindrance. (edit) I brought down my rating to a 2 because it kicked me out entirely and requested and started the whole 2GB download process from the beginning. I spent my hard earned money on this game and all I'm getting is issues.
full screen issue
Sentiment summary
78%
Positive (4-5★)
8%
Neutral (3★)
14%
Negative (1-2★)