Review Insights · Google Play
Naver Papago - AI Translator
NAVER Corp. · 172,879 ratings · ★ 4.5
4.5
★★★★★
172,879 ratings
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Top complaints - extracted from 37 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"translate"
9 negative reviews mention this · 24% of all complaints
★★★★★ "used to be able to screenshot translate.. but i cant figure out how to anymore. uninstalling.." - Jason
2
"translation"
9 negative reviews mention this · 24% of all complaints
★★★★★ "Odd translations, and not up to speed with GPTs. Very mediocre software for Korea." - Pieter Smal
3
"translations"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Odd translations, and not up to speed with GPTs. Very mediocre software for Korea." - Pieter Smal
4
"useless"
6 negative reviews mention this · 16% of all complaints
★★★★★ "I downloaded the software, but it turned out to be useless for me because it only supports a limited number of languages. This limitation was not clearly stated in the description, so I feel the information provided was incomplete and misle…" - Z Zz
5
"korean"
6 negative reviews mention this · 16% of all complaints
★★★★★ "korean translation kept appearing even thouvh I indicated that I want to learn Japanese, and am definitely NOT interested in korean." - Haruki
6
"google"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Google Translate is free and doesn't habe a limit while having around the same quality in translation. This app os seriously disappointing and full of flaws." - Vegan Gamer Twins Ludwig
7
"having"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Google Translate is free and doesn't habe a limit while having around the same quality in translation. This app os seriously disappointing and full of flaws." - Vegan Gamer Twins Ludwig
8
"languages"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I downloaded the software, but it turned out to be useless for me because it only supports a limited number of languages. This limitation was not clearly stated in the description, so I feel the information provided was incomplete and misle…" - Z Zz
9
"japanese"
4 negative reviews mention this · 11% of all complaints
★★★★★ "korean translation kept appearing even thouvh I indicated that I want to learn Japanese, and am definitely NOT interested in korean." - Haruki
10
"language"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I downloaded the software, but it turned out to be useless for me because it only supports a limited number of languages. This limitation was not clearly stated in the description, so I feel the information provided was incomplete and misle…" - Z Zz
11
"english"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Now having ruined seven Technical Projects for Korea, I have had to Uninstall it. It is consistently making the Language sound at the Opposite of what it should be Translating. Almost Mathematically Sabotaging. Much Work lost. Consistently …" - Mike C
📋 All 37 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Odd translations, and not up to speed with GPTs. Very mediocre software for Korea.
used to be able to screenshot translate.. but i cant figure out how to anymore. uninstalling..
It's using [generative]AI now? The translations cannot be trusted.
It is not translated correctly and every time the translation is different with the same sentence. In my experience, it is very bad and I do not advise anyone to try it. I will never go down again in my life. 😩💔😞
Google Translate is free and doesn't habe a limit while having around the same quality in translation. This app os seriously disappointing and full of flaws.
I downloaded the software, but it turned out to be useless for me because it only supports a limited number of languages. This limitation was not clearly stated in the description, so I feel the information provided was incomplete and misleading.🙅
The absolute worst translation app in existence!!! 0 Stars!
korean translation kept appearing even thouvh I indicated that I want to learn Japanese, and am definitely NOT interested in korean.
it's okay for text and images. but for anything else it defaults to korean
Now having ruined seven Technical Projects for Korea, I have had to Uninstall it. It is consistently making the Language sound at the Opposite of what it should be Translating. Almost Mathematically Sabotaging. Much Work lost. Consistently changes what I wrote in English to make any Korean at fault in the conversation the protagonist and me the Villain, almost mathematically intentionally. The mis-translation Binned a lot of Technical Work.
This app USED TO BE more accurate than google translate. Now I find myself constantly struggling to get the translation that I want in Japanese. It always translates INCORRECTLY and I have to keep going back to fix it. I'm just going to use ChatGPT or Grok from now on. Since this app is incapable of doing what it's supposed to do. I don't know if you just did a terrible job updating it. But it's not worth the time and energy wasted if this app doesn't work properly.
This app can nothing, which Google Translate can not also, but is way slower and clunkier.
Hi, I'm from Cambodia I'm not excited, why don't have Khmer language please check and add Khmer language into this app. Thank you.
it is useless against native speakers
it says no connection and I have full bars and everything else works i heard its really good and I need it but its not showing its working because of network...it should also be a offline translator.
Seriously? Please fix the translation quality - it’s awful. In 2026, having Russian translations worse than what Google or Yandex offered back in 2007 is simply unacceptable.
My rating is based soley on the offline translate option. I downloaded it twice and it does not work offline like advertized
i totally hate it restricted my sign in i never recived a verification code to my number and later i got blocked yeah very cool just for a translator why cant a sign up process be simple and now i can't access features unless I log in or sign up
Removed unlimited translations. Absolutey useless now.
can't even register as the app/website is not sending a verification code by text. I've checked, it's not in the blocked/spam.
Worst app... Are you thinking the languages included in this app are the only languages available in this world? You can keep this in Korea, Japan or China...
미얀마어도 추가해주시면 좋겠습니다.
cannot translate
absolutely useless converting language. came up with the most obscure translations.
it's slow and wrong translation I can't translate English to German it's soo slow I don't recommend this app only works for Korean stuff not other languages
why don't have khmer language, Cambodia
f.......... app
Inefficient, ineffective, useless
No voice detected. Most if the languages don't have voice recognition. So there is no point to install this raw app
I literally just created this account, and I got flagged as a bot BEFORE I could even use it. very disappointing. I can't even verify myself cuz they're saying to call customer service center. I'd rather just delete the app.
naver is very frustrating when it comes to customer help
earlier this was functioning smoothly but now for few days it is not working at all, the voice feature, it says no voice detected ....i even installed after uninstalling this but dont know wts the proble, why the voice feature is not working on my phone!!!
I don't know about Korean but for Chinese English pair it's just soso. Very similar to Deepl, not excellent, it will literally change the meaning of the sentence into something acceptable to the audience. If you try to translate erotic content the app will always tone it down, like it's berating you how to express yourself. Very annoying. It's good for screenshot translations but it has a daily limit on how many screenshots you can translate, not ideal. Baidu translation app offers more.
usd it japan
Might be ok for "good morning" or "what day is it today" scenarios but for anything requiring slightly more complex grammar or spelling (not even considering formal modes) it's pretty useless. Imposible for having a proper conversation in Japanese or Korean, even for a screenshot of the instructions of a beverage, it sucks. Considering the state of AI just use chatpgt or claude.
it seems like a great app but I can't use the camera feature to translate Japanese to English
ตัวนี้ใช้ดีเกาหลี จีน แต่ประเทศไทยใช้งานจริงไม่ได้ หาสถานที่ไม่เจอเลย ไปติดประเทศอื่นตลอด
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)