Review Insights · Google Play
Naver Papago - AI Translator
NAVER Corp. · 170,370 ratings · ★ 4.6
4.6
★★★★★
170,370 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"translate"
7 negative reviews mention this · 20% of all complaints
★★★★★ "My rating is based soley on the offline translate option. I downloaded it twice and it does not work offline like advertized" - Megan Siegfried
2
"useless"
6 negative reviews mention this · 17% of all complaints
★★★★★ "it is useless against native speakers" - Gamer
3
"translations"
6 negative reviews mention this · 17% of all complaints
★★★★★ "Seriously? Please fix the translation quality - it’s awful. In 2026, having Russian translations worse than what Google or Yandex offered back in 2007 is simply unacceptable." - Vitto Po
4
"korean"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I don't know about Korean but for Chinese English pair it's just soso. Very similar to Deepl, not excellent, it will literally change the meaning of the sentence into something acceptable to the audience. If you try to translate erotic cont…" - Mart Gree
5
"languages"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Worst app... Are you thinking the languages included in this app are the only languages available in this world? You can keep this in Korea, Japan or China..." - PARTHIBAN SELVAM
6
"language"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Hi, I'm from Cambodia I'm not excited, why don't have Khmer language please check and add Khmer language into this app. Thank you." - Sokvey Sin
7
"translation"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Seriously? Please fix the translation quality - it’s awful. In 2026, having Russian translations worse than what Google or Yandex offered back in 2007 is simply unacceptable." - Vitto Po
8
"english"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I don't know about Korean but for Chinese English pair it's just soso. Very similar to Deepl, not excellent, it will literally change the meaning of the sentence into something acceptable to the audience. If you try to translate erotic cont…" - Mart Gree
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Hi, I'm from Cambodia I'm not excited, why don't have Khmer language please check and add Khmer language into this app. Thank you.
it is useless against native speakers
it says no connection and I have full bars and everything else works i heard its really good and I need it but its not showing its working because of network...it should also be a offline translator.
Seriously? Please fix the translation quality - it’s awful. In 2026, having Russian translations worse than what Google or Yandex offered back in 2007 is simply unacceptable.
My rating is based soley on the offline translate option. I downloaded it twice and it does not work offline like advertized
i totally hate it restricted my sign in i never recived a verification code to my number and later i got blocked yeah very cool just for a translator why cant a sign up process be simple and now i can't access features unless I log in or sign up
Removed unlimited translations. Absolutey useless now.
can't even register as the app/website is not sending a verification code by text. I've checked, it's not in the blocked/spam.
Worst app... Are you thinking the languages included in this app are the only languages available in this world? You can keep this in Korea, Japan or China...
미얀마어도 추가해주시면 좋겠습니다.
cannot translate
absolutely useless converting language. came up with the most obscure translations.
it's slow and wrong translation I can't translate English to German it's soo slow I don't recommend this app only works for Korean stuff not other languages
why don't have khmer language, Cambodia
f.......... app
Inefficient, ineffective, useless
No voice detected. Most if the languages don't have voice recognition. So there is no point to install this raw app
It stopped translating at all after the last update
total garbage. stopped working when i most needed.
mic enabled couldnt hear anything restarted still issue uninstalled reinstalled it didnt work on samsung xcover 6pro in 2026.01-19.@7:25am
a Japanese person said eight words this app said they only said three words they said (where is the grocery store I need milk) this app translated that to (yes my sensei) so don't bother with this app did many more experiments none were correct
1 star translations. "AI". future Koreans must learn Korean from today's Koreans. design - 3/5, icon - 2/5. this translator forced me emotionally to write this. translator? 1/5. never use it
Not Accurate Translations
Incorrect translation most of times to Chinese. Additionally offline translation doesn't work for many languages, even it shows language downloaded. Their sing in ai generated captcha is completely broken. Better use other apps
only Korean, Chinese, Japaneese and English are supported. that what says on text recognition. useless for me and consider that as fraud bcs list on languages contains those wich I needed
the app cannot translate Audio im verry dissapointed
I literally just created this account, and I got flagged as a bot BEFORE I could even use it. very disappointing. I can't even verify myself cuz they're saying to call customer service center. I'd rather just delete the app.
naver is very frustrating when it comes to customer help
earlier this was functioning smoothly but now for few days it is not working at all, the voice feature, it says no voice detected ....i even installed after uninstalling this but dont know wts the proble, why the voice feature is not working on my phone!!!
I don't know about Korean but for Chinese English pair it's just soso. Very similar to Deepl, not excellent, it will literally change the meaning of the sentence into something acceptable to the audience. If you try to translate erotic content the app will always tone it down, like it's berating you how to express yourself. Very annoying. It's good for screenshot translations but it has a daily limit on how many screenshots you can translate, not ideal. Baidu translation app offers more.
usd it japan
Might be ok for "good morning" or "what day is it today" scenarios but for anything requiring slightly more complex grammar or spelling (not even considering formal modes) it's pretty useless. Imposible for having a proper conversation in Japanese or Korean, even for a screenshot of the instructions of a beverage, it sucks. Considering the state of AI just use chatpgt or claude.
it seems like a great app but I can't use the camera feature to translate Japanese to English
ตัวนี้ใช้ดีเกาหลี จีน แต่ประเทศไทยใช้งานจริงไม่ได้ หาสถานที่ไม่เจอเลย ไปติดประเทศอื่นตลอด
Wrong translate Wnglish to Russian and back. Lot words unlnown, lot just transliterated.
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)