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네이버 웹툰 - Naver Webtoon
NAVER WEBTOON · 305,828 ratings · ★ 4.3
4.3
★★★★★
305,828 ratings
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Top complaints - extracted from 59 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"english"
19 negative reviews mention this · 32% of all complaints
★★★★★ "I have been reading in webtoon for over 2 years, using different phone's and stuff but this is the worse I mean like totally worse update, like what you mean they changed the language how about us reader who reads in English, how about just…" - Bella Aloria
2
"language"
15 negative reviews mention this · 25% of all complaints
★★★★★ "I have been reading in webtoon for over 2 years, using different phone's and stuff but this is the worse I mean like totally worse update, like what you mean they changed the language how about us reader who reads in English, how about just…" - Bella Aloria
3
"korean"
14 negative reviews mention this · 24% of all complaints
★★★★★ "bro not everyone can understand korean language, how am i gonna read my fav series if i can't understand the language bro, you can't change the language because it's in korean default." - Zaza Skibidi
4
"change"
11 negative reviews mention this · 19% of all complaints
★★★★★ "I have been reading in webtoon for over 2 years, using different phone's and stuff but this is the worse I mean like totally worse update, like what you mean they changed the language how about us reader who reads in English, how about just…" - Bella Aloria
5
"read"
11 negative reviews mention this · 19% of all complaints
★★★★★ "I have been reading in webtoon for over 2 years, using different phone's and stuff but this is the worse I mean like totally worse update, like what you mean they changed the language how about us reader who reads in English, how about just…" - Bella Aloria
6
"change language"
8 negative reviews mention this · 14% of all complaints
★★★★★ "can't change language preference" - Ruthika Pradeep
7
"understand"
8 negative reviews mention this · 14% of all complaints
★★★★★ "bro not everyone can understand korean language, how am i gonna read my fav series if i can't understand the language bro, you can't change the language because it's in korean default." - Zaza Skibidi
8
"code"
8 negative reviews mention this · 14% of all complaints
★★★★★ "i already tried signing in a couple of time no matter how much i try there's no sms/massage from naver/their number when i press the send code, i feel like they should change how verification work either removing the whole system or maybe u…" - Ahmad Mustafa
9
"phone"
7 negative reviews mention this · 12% of all complaints
★★★★★ "I have been reading in webtoon for over 2 years, using different phone's and stuff but this is the worse I mean like totally worse update, like what you mean they changed the language how about us reader who reads in English, how about just…" - Bella Aloria
10
"account"
7 negative reviews mention this · 12% of all complaints
★★★★★ "I made an account, tried to log in and it suspended me because my account is from a suspicious location or I made it strangely? 😭 I just want to read more webcomics that I can't access on the English version" - TomatoPotato
11
"english language"
6 negative reviews mention this · 10% of all complaints
★★★★★ "i went my english back!!!!! this app Korean language i don't understand that so in past english have now Korean i tired looking english language it can't find it change plz change to english language back i wanna read agian 😭" - Malavika S.
12
"number"
6 negative reviews mention this · 10% of all complaints
★★★★★ "i already tried signing in a couple of time no matter how much i try there's no sms/massage from naver/their number when i press the send code, i feel like they should change how verification work either removing the whole system or maybe u…" - Ahmad Mustafa
📋 All 59 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I have been reading in webtoon for over 2 years, using different phone's and stuff but this is the worse I mean like totally worse update, like what you mean they changed the language how about us reader who reads in English, how about just go and add something about to change to language so it'll be fair for everyone
DUDE I WANTED TO READ TIES THAT BIND US BECAUSE MY FACEBOOK HAD ADS ABT IT AND NOW YOURE TELLING ME THAT MY PHONE IS OUTDATED AND I CANT READ COMICS IN ENGLISH?!?!?! I hate this app if You guys bring back The English Webtoon on all phone models I might even give yall 5 stars
bro not everyone can understand korean language, how am i gonna read my fav series if i can't understand the language bro, you can't change the language because it's in korean default.
probs is its Korean which I can't understand...
i went my english back!!!!! this app Korean language i don't understand that so in past english have now Korean i tired looking english language it can't find it change plz change to english language back i wanna read agian 😭
This app is not in English I kant read Korean so please change the language to English
𝚌𝚘𝚞𝚕𝚍𝚗𝚝 𝚌𝚑𝚊𝚗𝚐𝚎 𝚝𝚑𝚎 𝚕𝚊𝚗𝚐𝚞𝚊𝚐𝚎
The languge is korean and Most people cant understand it
it's hard to log in even with the right password
업데이트 강요 좀 쳐 하지마라 인터페이스 웹이랑 앱이랑 섞여서 개지저분하네 뭐 하려고 하지마 잘하지도 못하면서 멀쩡한 거 손대서 더 퇴화시키고 있어
you can't change the language (it's only Korean)
𝚐𝚘𝚘𝚍
حسابي يحظر تلقائيًا ولا أستطيع الشراء
아이.. 마지막페이지 보고나면 클릭하면 관련페이지로 이동합니다 스킵 버튼만 뜨고 도대체 해당회차 처음부터 더시보려면 어디서 버튼찾아봐여하는지 ui가 왤케 짜증나요?? 이것저것 다뉴르다가 지금 스와이프로만 전화면으로 가는 거 겨우찾았네요. ui개선좀해주세요... 늙어서그런가 힘들어요
i already tried signing in a couple of time no matter how much i try there's no sms/massage from naver/their number when i press the send code, i feel like they should change how verification work either removing the whole system or maybe use whatsapp/line because im pretty sure it's more consistent.
can't change language preference
sus
It's very good but it would be even better if all the world's languages were added not just Korean
I am not able to login, I am getting suspended again and again, what is the issue, please fix it, I want to read please.
im gonna TWEAK. I literally just wanted to read my favorite webtoon, and you're telling me my English version is gone.. just because I leave in korea doesn't mean I want to use a korean app and read korean webtoons made by korean authors/j. like GIVE ME BACK MY ENGLISH WEBTOON DUDEEJFJF I do NAWT want this /=uckash app. i am more comfortable with reading comics in english!! I JUST WANT TO READ MY MISSING OSCAR .
please add the English back too not just Korean. The comics are better on here please add English too
1. No puedo cambiar el idioma 2. No puedo iniciar sesión 3. No puedo hacer nada La app a decaído más de lo que esperaba, cosa que encuentro decepcionante. Nunca tuvo el mejor contenido, pero si variedad de historias grátis y en mí idioma, ahora no puede otorgar ni eso. Nunca antes había sido capaz de presenciar una caída tan inmensa en un producto. Decepcionante, simplemente decepcionante.
안녕하세요. 네이버 웹툰 안드로이드 앱 이용 중 로그인 오류가 지속적으로 발생하고 있어 문의드립니다. 정상적인 계정 정보를 입력해도 로그인이 되지 않거나, 로그인 시 무한 로딩 현상이 발생합니다. 네트워크 환경은 정상이며, 앱 재설치 및 캐시 삭제 등 기본적인 조치를 모두 시도했으나 문제가 해결되지 않았습니다. 로그인이 필수적인 서비스 특성상 정상적인 이용이 어려운 상황입니다. 해당 오류에 대한 확인 및 빠른 개선을 부탁드립니다. 감사합니다.
worst app I can't login in it it didn't send me code after filling the sign up format wast of time
불매 ㅇ
I made an account, tried to log in and it suspended me because my account is from a suspicious location or I made it strangely? 😭 I just want to read more webcomics that I can't access on the English version
this one looks amazing but there's no English language. add English language and all series must be English. I rate 5 star if English is added
if you let me make my own account and also it wasn't in English
WHY DID THE ENGLISH VERSION OF WEBTOON DISAPPEAR?
cant sign in. i didnt get the code everytime im trying to
I cant change the language . How am i supposed to read it . There should be options for other languages.
I can't receive the number verification,first I thought tht my fault but in the end maybe is your issue in app
dumb, can't read without account but won't let me make one... Why does it require phone number from korea and id? it should be international...
문의 확인을 일주일이 넘도록 안 함 일처리가 미흡하고 불성실함
make an english language
Why i can't log in, i love this Korean webtoon it's improved my korean
no in English
if it is not support English language, why would it appear in my Google store, how annoying!
This app is only for koreans or people who's fluent in korean.
I can't even receive the code when I tried to sign up. This is beyond frustrating.
this app won't let me create an account I got so much problems trying to male it, I had to change my account password multiple times. when I finally got into thr account they told me my account is suspended..do better pls
impossible to sign in
trash
its not good at all. Had so much trouble while signing up
Can't login. The phone number code verification doesn't send me anything, I tried countless times and looked for help but still nothing worked.
suspended me on suspicion of location I just made an account what is this
Please change the language to English
I'm starting to hate this app, my account lose several times even though the ID is detected but can't be found I don't understand why and I didn't get a cookie even though I had completed the mission many times
I can't find the engish translator I need it so this app can be read
i can't sign up. i already filled up the form to sign up and also my phone number, but in the end i didn't receive the verification code. please fix this issue.
+ 9 more in the clipboard copy
Sentiment summary
82%
Positive (4-5★)
3%
Neutral (3★)
15%
Negative (1-2★)