Review Insights · Google Play
Netflix
Netflix, Inc. · 15,128,789 ratings · ★ 3.9
3.9
★★★★★
15,128,789 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"netflix"
14 negative reviews mention this · 34% of all complaints
★★★★★ "dnt take netflix subscription for see korean drama koi koi series pr hindi language available hi nehi hai koi mtlb nehi hai download or paise fak kr" - madina Shaikh
2
"subscription"
7 negative reviews mention this · 17% of all complaints
★★★★★ "dnt take netflix subscription for see korean drama koi koi series pr hindi language available hi nehi hai koi mtlb nehi hai download or paise fak kr" - madina Shaikh
3
"phone"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Nice content. Terrible App bugs... the moment the wifi network changes the show freezes, and trying to restart it ends in the App crashing and not restarting until I reinstall it... happens all the time on all my phones (Samsung galaxies ve…" - David L
4
"money"
6 negative reviews mention this · 15% of all complaints
★★★★★ "hate the region base😭 like I still need subtitle even when I moved to another country, many anime didn't have english subtitle and IT STRESS ME OUT. with money I spent for subscription it piss me off😡" - Tania Divananda
5
"payment"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Payment mode Autopay why ? autopay se jb mnn kre cut karte jao seriously.. .. waste of money .. so now I m going to uninstall your application.. I can't pay any Autopay payments" - Pari Mehra
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
never have the shows/ movies I want to watch
dnt take netflix subscription for see korean drama koi koi series pr hindi language available hi nehi hai koi mtlb nehi hai download or paise fak kr
hate the region base😭 like I still need subtitle even when I moved to another country, many anime didn't have english subtitle and IT STRESS ME OUT. with money I spent for subscription it piss me off😡
Payment mode Autopay why ? autopay se jb mnn kre cut karte jao seriously.. .. waste of money .. so now I m going to uninstall your application.. I can't pay any Autopay payments
in smart TV it's hanging
sudah lama unsubscribe langganan, tau2 kmrn kepotong utk langganan lagi padahal tdk ada yg akses netflix.
Netflix why you left Transformers forget please back
Greediest streaming company in existence. Canceled my +14yr subscription membership (since 2011). Also, most of the content is dull and lacking. The company has shifted focus on churning out as much trash/low quality content as possible with once a month or every other month bigger/refined content to attempt to hold members. Netflix is what MySpace was to Facebook just far more greedy. #nothanks
I cancelled my subscription 3 years ago, just checking if subscription plans changed and they didn't... there's no plan options right for me. I'm not going to subscribe for 1080p and I'm not going to pay over $25 per month for 4k when I'm the only person in my household with only 1 TV in the house. make a reasonable plan for a single person who lives alone and I'll sign up. Netflix current subscription model is absolutely ridiculous theft and I will not be giving my money to such garbage!
They removed the ability to use chromecast directly from the phone, to force TV app usage. shameless
Increased cost without agreement!!!! Besides the boring selection and same 80% movies that i had 3 years ago, they keep charging more without me agreeing or realising!! Shame on you!
For an App we literally pay a fortune for monthly, your services are very very very disappointing. The App just stops for no reason sometimes. Movies won't play for no reason. I mean, it's annoying!!!!
bad now
The Samsung Galaxy Store has a newer/higher build number again. 18 updates in a row. Google, you're falling behind.
Netflix SUCKS now. I just literally spent 5 minutes waiting for ads to pass because I missed 10 seconds of a show. There are way too many free options to watch all these exact same shows (even the "exclusive" ones) for Netflix to be acting like they control anything. Unsubscribing.
I don't use but it requires pay like for real who came up with this idea
good
no more casting from phone, no more paying for netflix
worst experience to me because I'm creating a new account on basic plan and also paid amount through my phonepe account and I will set an autopay mode also still I'm not received services always shows change payment method always shows trouble shooting..... so bad experience.......
will not open on samsung tab s7+
fake app...not working on my mobile
how about you stop deleting my device that is part of my home setup!
I canceled membership it still deducted my money
more junk content, higher prices, more and more bugs, more and more restrictions. Is creeping from essential purchase to one we are going to drop.
Glitch in android phone this app is not working properly..
suddenly I can't watch anything it freezes in netflix then when I go back netflix logo gets minimized what's happening
worst streaming app ever made
This Widevine DRM stuff is awful. DRM info says i have L1, but Netflix is limiting me to L3, this basically means even if your phone supports 1080p and you have the Sub Plan for it, Netflix will only allow you to stream at 720p or lower, same with HDR support, this second one i dont mind that much.
not playing videos in hd on my phone
thieves! they debited me three times, didn't log me in and gave a flimsy excuse that they couldn't find the debit card details or email used to make payment?? but they've been sending me emails to the same email they supposedly can't find become a premium user???how tf does that happen?? Netflix give me back my money you broad daylight thieves!!!!
im close to canceling my subscription for good, netflix continues to get more greedy by raising the prices, it literally just raised the prices and then I got a new notification today saying its raising the prices again, they take off the good shows people actaully want and they add shows most people dont even like
last version : been having lots of issues with 5.7.1 on almost all my devices. from iPhone to my Samsung, my tablet to my phone. only with the last couple of updates, it started appearing, nothing seems to fix it current version: can't even load my profiles
remove the auto payment when the app is already uninstall, this auto payment make me angry NETFLIX
I hate Netflix ever since I downloaded it it's been one problem or the other firstly I subscribed nd my money was deducted but I didn't sign up before payment nd do I was asked to payment for another subscription secondly I paid for yet another subscription but ever since using mobile data or even downloading videos I haven't been able to watch any movie nd it's really missing me off cuz I've tried everything nd even complained but they give unnecessary excuses 😡😡😡
worst app now they charge amount even I cancel my subscription 3 month before but I still receive bil... I also send email but no one replied yet
Google ai is so far very better than their customer support. I had an issue streaming and downloading FHD videos. So, I contacted 4 times with their customer service and they all responded with the same reply like a trained robot. Surprisingly they even don't know the difference btw UHD and FHD. But google ai solve the issue instantly. So what's the use of your customer support. pls improve your professional quality.
wrost the most of their movies are not translated in the Hindi languages. this app targets mainly to the English audience it's not even consists of major languages of India. like Tamil Telugu Kannada Hindi even old movie of 1900's is not dubbed in hindi meanwhile third party place have hindi dubb but not this app. you will realise it lately
bcz i can't create any account idk
Nice content. Terrible App bugs... the moment the wifi network changes the show freezes, and trying to restart it ends in the App crashing and not restarting until I reinstall it... happens all the time on all my phones (Samsung galaxies versions 23 and higher)
Frequently glitches on start up, multiple grammatical errors and sometimes inappropriate references in word games. The trivia aspect can be clever and fun but can also be very niche specific. (eg famous Japanese directors from the 60's) Really enjoy sudoku and starstruck and bonza when the subject is broad topics.
My phone stops working if my minimize the app and use another app. it was not like this before. i can't use the screen or any other apps untill i restart the phone. i uninstalled and then installed netflix ,still the problem persists
Sentiment summary
71%
Positive (4-5★)
4%
Neutral (3★)
24%
Negative (1-2★)