Review Insights · Google Play
Nike : Shoes & Apparel
NYKAA · 0 ratings · ★ 0.0
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★★★★★
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Top complaints - extracted from 67 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"nike"
24 negative reviews mention this · 36% of all complaints
★★★★★ "2 stars is for the faulty App. whenever a promo code is used and the payment fails for some reason, the payment retry removes the promo code. The funny thing is the app hallucinates that the coupon is consumed 🤐, And the frustrating thing …" - Niroop chatter
2
"shoes"
16 negative reviews mention this · 24% of all complaints
★★★★★ "The app doesn't have football shoes" - Ali Chabdiya
3
"india"
12 negative reviews mention this · 18% of all complaints
★★★★★ "Using S25Ultra..the previous official Nike app used to run fine until this version for India by nykaa was launched and gorced to use it..cant even open the app..remains frozen on loading screen..tried uninstall, cleared cache..nothing works…" - Sawma Ralte
4
"football"
11 negative reviews mention this · 16% of all complaints
★★★★★ "The app doesn't have football shoes" - Ali Chabdiya
5
"products"
10 negative reviews mention this · 15% of all complaints
★★★★★ "misleading promotions. Like APP10 download app get 10% discount. While that is on selected products, to.trick customer they have not mentioned in T&Cs as well just to get app download numbers." - sanket chitransh
6
"available"
10 negative reviews mention this · 15% of all complaints
★★★★★ "previous app was good but this one is waste few needed improvement 1. member area should be back 2. customise option should be back 3. new drop calender and snkr option should be available in India 4. many shoes and slide doesn't come in uk…" - rohit sheokand
7
"better"
8 negative reviews mention this · 12% of all complaints
★★★★★ "2 stars is for the faulty App. whenever a promo code is used and the payment fails for some reason, the payment retry removes the promo code. The funny thing is the app hallucinates that the coupon is consumed 🤐, And the frustrating thing …" - Niroop chatter
8
"nykaa"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Using S25Ultra..the previous official Nike app used to run fine until this version for India by nykaa was launched and gorced to use it..cant even open the app..remains frozen on loading screen..tried uninstall, cleared cache..nothing works…" - Sawma Ralte
9
"previous"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Using S25Ultra..the previous official Nike app used to run fine until this version for India by nykaa was launched and gorced to use it..cant even open the app..remains frozen on loading screen..tried uninstall, cleared cache..nothing works…" - Sawma Ralte
10
"international"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Where is the international stock !? totally disappointed me." - Yash pal Chouhan
📋 All 67 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Honestly, this new Nike app update is a complete disaster. The older app was smooth, simple, fast, and actually enjoyable to use. Now it feels like the developers went out of their way to ruin everything that worked perfectly before. The interface is cluttered, important features are harder to find, navigation is frustrating, and the whole app feels slow and overdesigned for no reason. Every update somehow makes the experience worse instead of better.
The app doesn't have football shoes
Using S25Ultra..the previous official Nike app used to run fine until this version for India by nykaa was launched and gorced to use it..cant even open the app..remains frozen on loading screen..tried uninstall, cleared cache..nothing works.
Where is the international stock !? totally disappointed me.
higher prices compared to other online shopping platforms
I can't see the alphaflys , very bad and limited collection of shoes , old app had a huge collection, very bad , huge disappointment , they just killed the customer base in India
worst app I have ever seen. they keeps changing delivery dates. it's third time they have changed delivery date and my products has not been delivered yet. I regret for downloading this app
worst peak no football accessories or boots? worthless
Makes sense it's Nike India, literally nothing is there. You dont get much related to football, either.
This should be a case study of how to degrade your company. Worst app with zero options. It's better to go to a physical store or better, ask someone who is traveling abroad to bring a pair for you.
Please don't order from this app, they are totally clueless in logistics and delivery, I ordered with 2 days as ETA it took 5 days I asked for cancellation but they still went ahead with delivery, the funny part now is they don't even know where my order Is, and their customer care sucks, I don't know why nike had to partner with Nykaa and spoil its own reputation🤮🤮
previous app was good but this one is waste few needed improvement 1. member area should be back 2. customise option should be back 3. new drop calender and snkr option should be available in India 4. many shoes and slide doesn't come in uk13 option as one could get in customise now that has also been excluded
I have been placed order on 9th april 26, with approx delivery time 3 to 4 days. but today is 20th april and the product has not been send for shipment till today. it has been worst experience by nike I have till today.
good
useless
The disappointment is ginormous. Hardly anything from the Singaporean catalogue. Bad move Nike.
NIKE OFFICIALLY WAS BETTER after nykaa collaboration there is no Latest fashion update going on ..
This app is worthless, previously the nike app offered shoes at best price and all products are available. But now nothing is there, and shoes are overpriced. and many products are missing.
New stocks available. worst app for nike lovers. Nykaa ha ruined nike in India. you should reset your rating. Do not use Nike Singapore ratings.
worst no premium collections at all
My entire wishlist is gone. Useless and basic collection. There is literally no use of browsing and purchasing anything from Nike anymore. Utter waste of my time and space in mobile.
bakwaas product
Get me back the old nike platform
Bad apps. All football and futsal boots are gone
orginal app was better..
Nike lunches the worst app in history because of in this app there is no shoes nike dunk low and nike Cortez like this shoes I think nike previous app is great
app is a downgrade not as good as it used to be
The app simply refuses to open!!
it's not justified to revoke access to items I already had in my cart in the previous app. Not only has the history and cart gone, even the designs are very limited now. I was willing to pay extra international delivery as well.
we want our old nike app back this new app is useless no premium products feels like it is a fake product the new app is so disgusting the old one was good and feels premium this new app which they collaborated with Nykaa is waste
trash app, all previous data wiped out. what bad downgrade
The worst app ever.
You will get more variety than this in your nearest store.
in India international products are not available like nike mind 001 , Now I m not using nike app in India
I think as usual in new Nike India app we can clearly see the discrimination towards Indian users, the variety is very less and the products are old versions and intentionally there are not providing fast going sizes for popular models because can find same model and required sizes in Amazon n Myntra but unavailable on Nike app. One of the cool feature we used to have in previous international app is to customize shoes as per our taste but it is removed completely. worst decision by Nike.
Bogus App, doesn't have latest designs and stock. Poor and cheap quality shoes. I use to order from the one which was international and both quality and latest design were outstanding. This app is a shame to Nike
why not a single football shoe available in this app despite being the official nike app in india
One of the worst downgrades ever!!!!! All of my purchase history is gone. I can't see any international products. There's nothing on the app that feels like nike's premium products. No good shoe is available. No latest drops. Only the cheap products are available now, which honestly is not worth it at all.
No good product is available on this free delivery new app.It is a waste. Uninstalling it.
everything is gone top tier sneakers are no more for India shame on them
That tie up with Nykaa is going to be the biggest downfall.
we want old app
i understand why asics or NB is growing in India..Nike app was only option to buy premium shoes...anyway the offline store doesn't have any...I would suggest just close the shop..
worst App...seems like Nike is not serious about selling their products in India. Every major jordan, vomero, pegaus or premium models are missing here in this app. plus there is no Nike snkrs app in India to purchase limited high end models. Nike please be serious about selling your stuff in india and bring snkrs app and you have outsourced selling to the worst online partner i.e. Nykaa. please remove Nykaa and bring your own app in india like it earlier used to be here.
The original app used to be much better . I know this was intentec to improve the online service. However most of the items are not there . There is not a single football shoe and most the things are missing.
no promo code 😔
old account information got deleted
trying to log in otp verification to email is not coming destroyed a good working app
This new collab with nykaa sucks . 1.There is no sneakers customization 2.No exclusive snkrs hot drops 3.I would gladly pay 1250 inr shipping charges and even wait 3 weeks for the imported sneakers. Nike please bring back snkrs drop in new update.
No football shoes bad
+ 17 more in the clipboard copy
Sentiment summary
0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)